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MATTHEW CLYDe, founder
Ideas Collide Marketing Communications
Est. 2005 Phoenix | PortlanD
Hello &
Thank you.
MATTHEW CLYDe, founder
Ideas Collide Marketing Communications
Est. 2005 Phoenix | PortlanD
Connect
.com
ideas*collide
CUSTOM MARKETING SOLUTION STUDIO
CONTENT DEVELOPMENT to MARKETING
AUTOMATION
Welcome to Phoenix
ideascollide.com/ideas
content marketing
is growing up, are
you growing up with
it?
MATTHEW CLYDe, President
Ideas Collide Marketing Communications
SESSION – Content Marketing
Why content marketing is at the
center
Explore how content marketing Is
evolving
Inspire & Spark ideas OR NEW
solutions
Customer Journey
• RELEVANT
• VALUABLE
• ANTICIPATED
• PERSONALIZED
Consumer’s
average
attention span is
6-8 seconds – 1
second less
than a goldfish...
Constantly Feed the Content Flight
Plan
Expanding
Content
Marketing
Is…
content itself is the fuel that
powers the entire
modern marketing
engine.
Brands MUST NOW put content at
the center of the holistic
customer experience they
provide — every channel, every
Source, Mashable
Content
Marketing
Is…Challenging
9 out of 10 businesses
are doing content marketing in some
way,
but their success rate is only about
30%, content marketing institute 2015
Shifting
Content
Marketing
Is…
The focus will be shifting from simply
creating ‘more’ content to
serving the ‘right’ content; hyper-
relevant content delivered instantly
to them wherever they are engaging
— social, email, or any channel…
– Amanda Todorovich,
content marketing director, Cleveland
Clinic
photo sourced from shutter stock
70% of consumers prefer
Getting to know a company
via articles
rather than ads.
photo sourced from shutter stock
Waiting
& HUNGRY
on their journey
another
crummy
commercial
74% of online
customers frustrated
with brands
that deliver content
that appears to have
nothing to do with
their interests.
JanraiN, 2015
photo sourced from shutter stock
Time for
content
marketing
to grow up
• MARKETING
Automation
• Visual IMPACT
• Sensory ENGAGEMENT
• Data DRIVEN
• Omni-CHANNEL
How?
growing up
Marketing
automation
Content Marketing Planning
& Marketing automation
UNIFYING BOTH IN A
FRAMEWORK PROCESS
Content Marketing Planning
& Marketing automation
1.SET OBJECTIVES
2.Define personas
PERSONAS
Content Marketing Planning
& Marketing automation
3. Document THE PURCHASE
PATH & the customer
JOURNEY
Customer Journey
intersection points / path to connect and
influence
• RETAIL
• WEB
• SOCIAL
• EMAIL
• EVENTS
• GAMING
• WEBINAR
• CATALOG
• MASS MEDIA
• KIOSK
• mobile
CONTENT IS KEY
DRIVER
Content Marketing Planning
& Marketing automation
4. Create content
• Map content to the journey
• Address persona pain points
• Provide value ( don’t just ask or remind: drink
more ovALtine)
• Identify / use tools to prep publish &
4 PHASES OF
NURTURE
Phase 1: Awareness
Phase 2: Interest
Phase 3: Consideration
Phase 4: Purchase
Intent
Nurture Campaign
Overview
Content Marketing Planning
& Marketing automation
5. SET BENCHMARKS
• Scoring model
• Conversion points
• Kpi’s
SCORING MODELS
A1 A2 A3 A4
B1 B2 B3 B4
C1 C2 C3 C4
D1 D2 D3 D4
Engagement 
ProfileFit
Content Marketing Planning
& Marketing automation
6. PUBLISH, MEASURE &
OPTIMIZE
CONTENT FRAMEWORK
PROCESS
INVENT / INTEGRATE / IMPACT
• Explore and set a TOOL: from
SIMPLE to complex enterprise
systems
• DEFINE YOUR OBJECTIVE &
CUSTOMER JOURNEY
• Develop Personas
• HAVE CLEAR Road Map –
HOW WILL YOUR
CUSTOMER CHOOSE THEIR
Take Note
MARKETING Automation
Visual
IMPACT
Brands will need to experiment with just
about any form of digital storytelling as the
competition for attention time only
gets fiercer.
—Ari Kepnes, Content Strategist
Visual IMPACT
Consumer’s
average
attention span is
6-8 seconds – 1
second less
than a goldfish...
the competition for attention
Visual
IMPACT
GUIDE
Be bold.
BE HUMAN.
We don’t make jeep. You do.
#MyJeepStory
Be
passionate.
INPSIRE action
Visual Storytelling Rule
make me care
& then I WILL share
Paul Mitchell | Graphics | Personal Stories & Charity Give Back Messaging
INSPIRE PASSION
Make me CARE & SHARE
Be
simple.
SIMPLE IDEAS CAN STILL BE
BIG IDEAS.
SIMPLE IDEAS CAN STILL BE
BIG IDEAS.
Be
agile.
Prototype fast
360 prototype – Suns LINEUP
It doesn’t have to be
studio produced to get big
results• Film studio in hand via mobile
devices
• Visually present your concept,
storyboard, bring to life/market
• Constantly FEED YOUR
content FLIGHT PLAN
BE ready.
LIVE FROM … MORE IN THE
MOMENT CONTENT
• BE BOLD – EMOTION
DRIVES ACTION
• BE SIMPLE
• BE AGILE
• BE READY
Take Note
VISUAL IMPACT
Sensory
ENGAGEMENT
appeals to all the senses – MORE ENGAGEMENT &
INTERACTION WITH the brand USING THE SENSES
to relate with customers on an emotional level.
Video HAS BEEN THE rage …
Now the MOST innovative
brands will follow suit with virtual
reality, building dedicated
destinations for high-touch
Sensory
Technology –
Personal
Attention
Consumers will spend only
three seconds looking at a
smart watch
HOW WILL your brand communicate
valuable information in a "glanceable"
time frame?
• 3- 8 second engagement
• Integration of platforms
FOR MULTI-TOUCH:
Periscope to snap chat
• Virtual reality / 360 Video
expansion & growing
OPPORTUNITIES
• What can you do to make
Take Note
Data
DRIVEN
DaTA
- Overwhelming
- complex
- overload
Data
IS CONTENT
Treat Data
SAME AS YOUR
CONTENT
MARKETING
PLAN
Data
STORYTELLING
Data
CONCISE
Short attention span
Inform PERSONA
engagement
Data can be repurposed from many
sources
1 Data Point / Multiple Sources of Content
2015 Intel IT Annual Performance Report | Multi-Channel Delivery | Content Series
2015 Intel IT Annual Performance Report | Multi-Channel Delivery | Content Series
TELL A STORY WITH YOUR
DATANOT NEW approach.
JUST MORE PRESSURE TO
EXTRACT & DELIVER CLEAR
Meaningful data
SHIFTING metrics
TRADITIONAL NEW /
ELEVATED METRICS• Page views
• CLICK THRU
• Email
CAPTURE
• Single
Attribution
• ENGAGMENT & ATTENTION
MINUTES ON CONTENT
• FULL conversion path, SCORING
MODELS
• PROFILE CAPTURE, content path
SELECTED
• mulTI-point attribution
Simple/USEFUL (BASICS)
Google Analytics
Facebook Insights
Hootsuite Pro
MiniTab 17
INDEPTH & ELEVATED DATA
INSIGHT
Tableau
SAP
ORACLE SRM
Adobe
DATA WILL SHAPE THE real
story TO TELL
Tell you …
WHAT THEY WANT TO
TALK ABOUT
NOT WHAT YOU WANT TO TALK
ABOUT…
Business
intelligenc
e map
against
business
intelligenc
e –
developed
by Gridwww.g2crowd.com/grid_report
• Invest in the data to extract
the story
• DATA Elevates your
engagement, response to
deliver enhanced content
marketing
• TARETING: Right
MESSAGE, RIGHT MEDIUM
• BETTER PINPOINTING
Take Note
Omni
CHANNEL
Customer Journey
• RETAIL
• WEB
• SOCIAL
• EMAIL
• EVENTS
• GAMING
• WEBINAR
• CATALOG
• MASS MEDIA
• KIOSK
• mobile
ideas
abound
Super bowl ADS,
SUPER CONTENT
Mini coke – Super bowl
CONTENT
Customer Journey
• RELEVANT
• VALUABLE
• ANTICIPAT
ED
• PERSONA
LIZED
Customer Journey
• MARKETING
AUTOMATION
• Visual IMPACT
• Sensory ENGAGEMENT
• Data DRIVEN
• OMNI-CHANNEL
Connect
Thank You

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Content Marketing Is Growing Up, Are You Growing Up With It?

Hinweis der Redaktion

  1. AZ MAP SHOT OF DOWNTOWN
  2. Mashable http://mashable.com/2015/12/18/content-marketing-predictions/#k8sOl7SRtuqd
  3. Mashable http://mashable.com/2015/12/18/content-marketing-predictions/#k8sOl7SRtuqd
  4. http://janrain.com/about/newsroom/press-releases/online-consumers-fed-up-with-irrelevant-content-on-favorite-websites-according-to-janrain-study/
  5. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  6. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  7. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  8. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  9. Whatever method used to “touch” a prospect could be counted towards nurturing them and keeping them in the buying cycle.   APPROXIMATELY 6 EMAILS PER PHASE: Each email has an accompanying landing page to download asset, progressive profile questions and scoring mechanism, along with a “Raise Your Hand” question.
  10. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  11. NOT LINEAR MULTI_DEMENSIONAL DESPITE COMLEXITIES, SOPHISTICATED TOOLS CAN MAP TO BASIC STEPS A foundational STEPS to deliver mapped for any size of organization from start up, non-profit to multiple-stakeholder enterprise
  12. REFLECT THE PASSION IN THE CONTENT YOU ARE CREATING – REFLECT THE PASSION in the CONTENT, it will INSPIRE YOUR CUSTOMERS and ENGAGE THEM FURTHER
  13. DRIVE THE PASSION CONVERSATION FIND THE THING THAT WILL INSPIRE PASSION CREATE CONTENT THAT WILL IGNITE PASSION and BUILD PASSION IN YOUR COMMUNITY IN this case from Paul When fans use #givingismystyle on Instagram and Twitter, the brand donates $1 to the charity of their choice. The prize was for the fan and their friend to share the In total, the hashtag generated more than 45,000 impressions in December
  14. REFLECT THE PASSION YOU HAVE FOR THE PRODUCT IN YOUR CONTENT TO IGNITE YOU CUSTOMERS IF they CARE – THEY WILL SHARE
  15. AGILE. PROTOTYPE. TEST MARKET OPTIONS.
  16. Mashable http://mashable.com/2015/12/18/content-marketing-predictions/#k8sOl7SRtuqd
  17. Goes with Data and Analytics
  18. Goes with Data and Analytics
  19. Goes with Data and Analytics
  20. Update content, format to new look feel: 1 Concept / 1 Presentation 1 - 30 Second Videos – Used in Pre-Roll Ads on Hulu 2 - Mini-short videos: 6-seconds for Vine, 15 Second for Instagram 4 – Short blog posts 6 – infographics 12 – Series of Printables
  21. TO BETTER DETERMINE FUTURE MORE DATA DOESN’T MEAN THERE IS BETTER DATA STACK SOLUTIONS
  22. Mashable http://mashable.com/2015/12/18/content-marketing-predictions/#k8sOl7SRtuqd New:Traffic sources (perhaps profiling your sources of who and where they're coming from) New: Bounce Rate New: Qualitative - Comments and negative feedback on social media and creating model where these can be tagged and weighed.