Andrew Lyons
4 SlideShares
Personal Information
Unternehmen/Arbeitsplatz
Albany, New York Area United States
Beruf
IT Support Specialist and Student Manager at University at Albany
Branche
Technology / Software / Internet
Webseite
http://www.andrewhlyons.com
Info
I enjoy working in higher education technical support for the people, the environment, and the constant changes and challenges. Through my experience and training, I have developed a broad set of skills to support academic and co-curricular technology use. Specialties: Customer support, student management, communication, documentation, instruction.
Kontaktdetails
Tags
higher education management helpdesk scheduling evaluation performance service catalog planning time keeping
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Präsentationen

(4)
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Keep 'em or kick 'em out: Evaluating student workforce performance

Vor 9 Jahren • 319 Aufrufe

Organizing chaos: Student workforce management tools

Vor 9 Jahren • 672 Aufrufe

Persistent and Flexible: Student staff hiring, training, and management

Vor 9 Jahren • 267 Aufrufe

Developing a Service Catalog for Higher Education Information Technology Services

Vor 9 Jahren • 555 Aufrufe
Personal Information
Unternehmen/Arbeitsplatz
Albany, New York Area United States
Beruf
IT Support Specialist and Student Manager at University at Albany
Branche
Technology / Software / Internet
Webseite
http://www.andrewhlyons.com
Info
I enjoy working in higher education technical support for the people, the environment, and the constant changes and challenges. Through my experience and training, I have developed a broad set of skills to support academic and co-curricular technology use. Specialties: Customer support, student management, communication, documentation, instruction.
Tags
higher education management helpdesk scheduling evaluation performance service catalog planning time keeping
Mehr anzeigen