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Social Media and the Patient's Role
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How have facebook and It’s free and always will be.
other social media Stephanie Conklin
affected the patient’s Andrew Guvetis
role in the provision of Janel Pizarro
health care? Vesna Zunic
2. Define social media and identify
trends in its usage
Describe our methodology and
results
Discuss the impact of social media
on the patient’s role
9. Databases
PubMed, IPA, MDConsult, EMBASE
Example Search Terms:
Facebook, providers, relationship, “social media”, Twitter
Inclusion Criteria:
Articles pertaining directly to the impact of social media on
patient-provider relationships, English language
Exclusion Criteria:
Journal articles only, not clinics or news reports
13. Themes identified and number of results (n=45)
7% Communication Facilitation
(n=17)
20% 38% Patient Empowerment (n=16)
Professionalism/Liability (n=9)
35%
Public Perception/Marketing
(n=3)
14. 2003 Study:
Why are patients
consulting physicians on
the internet?
52% - Convenience
36% - Anonymity
J Med Internet Res 2003;5(4):e26
17. Poor Communication
Knowledge Gaps
Patient-oriented
Incorporates patient’s
knowledge, thoughts, and
feelings into decisions
Med Care Res Rev 2009;66(1 Suppl):53S-74S.
22. Promotion of the practice
Physician-Rating Sites
More informed and
selective consumers
Fam Pract Manag 2009;16(3):9-11.
23. conclusions
Through social media, patients are
becoming:
1. More adept communicators
2. Educated, active decision-makers
3. Greater sources of potential legal and/or
ethical dilemmas
4. More informed consumers
24. limitations
• Very young concept
-Lack of published original research
• Subjective nature of classification
system
• Possible publication bias
25. references
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