1. Andrea J Merenda
6 Evergreen Lane
Amherst, NH 03031
Andrea.Merenda@comcast.net • H (603) 672-3781 • C (603) 759-1980
LinkedIn: https://www.linkedin.com/in/AndreaMerenda
QUALITIFATIONS SUMMARY
A highly organized, detailed-oriented, results-driven individual with over 10 years in information technology experience providing
thorough and skillful customer, server, network and environment administration support. Provides leadership on multiple complex
projects, identifies opportunities for continuous improvements, and maximizes output on team goals. An independent, self-motivated
professional with excellent skills; able to grow positive relationships with clients and colleagues at all organizational levels.
Demonstrates ability to work independently and recognize, isolate, and resolve complex problems.
PROFESSIONAL EXPERIENCE
Sr. Technology Risk Analyst – Fidelity Technology Group (Information Security & Risk)
Fidelity Investments, Merrimack, NH 5/2006 -Present
• Manages/Develops the implementation and ongoing maintenance of security controls and /or solutions to
complex business problems to ensure risks and exposures are properly mitigated.
• Provides advanced technical assistance on risk related system issues to members of the staff and customers.
• Serves as a business unit liaison for information risk management program and provides basic technical
assistance on risk-related system’s issues.
• Monitors and performs activities related to security operations, risk management and/or disaster recovery
against defined standards, procedures or guidelines to ensure compliance
• Provides guidance to business and systems support personnel on risk management (e.g., security, disaster
recovery) as it relates to business-wide products and strategies.
• Influences business unit and system support staff to implement and maintain acceptable levels of controls to
safeguard company assets and reputation.
• Contributes to policies regarding security controls and processes
• Provides status reports of controls to management and customers on level of compliance to standards,
procedures or project plans.
• Diagnoses and provides technical assistance to resolve complex access issues and completes access changes for
new/updated functions or applications.
• Creates/designs Standard Access documents and has a complete understanding of security concepts and
methodology.
• Assists in developing departmental technical policies and procedures.
• Works on multiple projects concurrently and initiates discussions with users or external groups to resolve
issues.
• Works directly with the user community for project definition and contributes to the development of
organizational goals and objectives as well as understands vision, goals and direction of organization.
• 2 to 5 years of documented experience on Security Analysis, Security Incident Response (CSIRT), Security
Operation Center (SIEM)
A. J. Merenda Resume, October 2015 Page 1

2. PROFESSIONAL EXPERIENCE cont.
Sr. Windows System/Network Administrator – DBS Group
Digimarc ID Systems, Burlington, MA 10/2003 – 12/2005
System Administrator Senior
RadView Software, Burlington, MA 5/2002 – 5/2003
EDUCATION
Computer Learning Center 2000 – 2001
Certification - Network Engineering
Endicott College
Bachelor of Science - Business Administration (Minor System Information) 1998 - 1999
 Honors: Academic achievement (1999); Dean's List (1999)
Associates of Science - Interior Design / Retail Management 1989 - 1991
ACREDIDATIONS / AWARDS
 Microsoft Certified Professional (MCP)
 Fidelity “On the Spot Award” 2006, 2007, 2008, 2009 & 2010
 Fidelity “You’ve Earned It” March 2008
 Fidelity “Recognition Award” December 2006
SKILLS
 CISSP: Training Test pending
 CyberArk
 Fidelity Training: Agile Methodology (FAM), Decision Making, Influencing & Motiving Others, End to End Testing,
Best Practices (Test Designs, Sharing Testing, Project Structure), Understanding Workspaces, Performing Basic
Validation.
 Entrust Authority Security Manager Administration V7.1 SP2
 Quest Software, Inc. MMC Active Roles Console Version: 6.0.4, Web Interface V6.5.0 & MS Management Console 2.0
V5.0
 HP OpenView Service Center 6.2 & HP Service Manager
 XMatters V4.1.0, AlarmPoint (Enterprise Version) Version 3.2.1, HP ServiceCenter 6.2,
 RSA ACE / Server Administration 6.0
 DameWare Development Unit lies V4.9.2.2 & Mini Remote Control
 Varonis DataAdvantage V5.0.6 , Somarsoft DumpSec V2.8.6, Softrerra LDAP Browser 2.6, TechSmith SnagIt 9.0
 Microsoft Operating Platforms, 2003 Active Directory, Office Applications (2007 & 2011)
 Microsoft BackOffice: Exchange 5.5, & 2000, SQL 7 & 2000
 Microsoft Services: SMS (System Management Service), WSUS (Windows System Update Service) IIS, Terminal Service;
DNS, FTP, Group Policy
 Oracle Client 9.2, 11.2 SQL Developer 1.2.1.3213, 310742
A. J. Merenda Resume, October 2015 Page 2