1. ANDREA LOEFFELHOLZ
andreasbling@hotmail.com | 608.669.0634 | Madison area, WI
Skilled career professional with over 15 years of experience providing varied, high-level public service work with
several State of Wisconsin and Federal agencies. Able to take on, prioritize, and complete multiple tasks in high-
volume, fast-paced, ever-changing office environments. Also skilled in outreach and field work.
QUALIFICATIONS
COMMUNICATION & COLLABORATION
 Over 15 years of experience working with community stakeholders, internal partners, and co-workers to
develop, coordinate, and provide training for high-level statewide transportation initiatives
 Communicate and report to Senior Management
 Write professional correspondence for the purpose of providing and/or requesting information
PROGRAM OVERSIGHT & GRANT MANAGEMENT
 Review, approve and deny program applications
 Conduct field audits and investigate complaints; write and deliver monitoring reports
 Monitor progress, expenditures, reports, and other measures to ensure compliance with grant conditions and
procedures, as well as state and federal directives
 Identify fiscal resources; develop and manage program budgets; provide financial oversight of grants
TECHNICAL SUPPORT & IT MANAGEMENT
 Provide educational support for several software programs to internal partners and external stakeholders
LAW & POLICY ANALYSIS
 Research and interpret federal and state legislation and grant requirements; develop and recommend policy and
procedure changes based on regulations
 Analytical and evaluative work related to initiatives using proprietary software
CLERICAL & ADMINISTRATIVE ASSISTANCE
 Perform clerical functions such file maintenance, management of multi-line telephone system, processing
incoming U.S. mail, managing purchases and procurement, reconciling invoices/receipts,
scheduling/calendaring, and database maintenance
 Process records requests and collect fee payments
 Organize special events and training; representing the organization/program
 Train users in the operation of web-based software application
 Plan, develop, and present presentation and conference materials for management and stakeholders.
 Provide and ensure exceptional customer service, decision making and conflict resolution
PROFESSIONAL EXPERIENCE
Program Analyst, Federal Motor Carrier Safety Administration (FMCSA) – Wisconsin Field Office
DIGITALiBiz/CORA/VOLPE Transportation - 2015 to Present
 Lead analyses and make recommendations to the Federal Programs Specialist (FPS), State Programs Specialist (SPS)
and Division Administrator. This includes program and administrative support, analytical and evaluative work
related to Federal investigative and enforcement programs and initiatives using proprietary software.
 Support investigators, auditors and inspectors when needed in performing pre-investigation research; communicate
with motor carriers requesting documents, answering and educating on compliance/safety data questions, sending
document request letters; support off-site investigations; and provide quantitative and qualitative analyses to the
Program Manager FPS/SPS of completed investigations.
 Lead research, tracking and analyzing workloads, investigation and inspection results; provide analyses to the FPS,
SPS and Division Administrator; identify efficiencies to meet Division’s monthly, quarterly, and yearly objectives
and to determine the Division’s progress in implementing programs, projects and initiatives; and monitor program
effectiveness.
 Carry out program support functions with an emphasis on Federal programs and activities; and lead in establishing
and maintaining office files and records related to Federal programs and records retention.

2. State of Wisconsin | 1998-2014
Apprentice Training Representative, Bureau of Apprenticeship Standards| 2014
 Coordinated, developed and reviewed individual and committee-sponsored apprenticeship and training programs
within an assigned geographical area.
 Approved, denied and modified apprenticeship and training programs sponsored between an employer and an
employee.
 Managed the operations of the various apprenticeship trade committees.
 Solicited new opportunities and responded to internal leads to expand the Apprenticeship program with employers
and educational facilities.
Associate Outreach Specialist, University of Wisconsin, Madison| 2012-2013
 Agency expert for local traffic crash data mapping software; worked intensively with local traffic safety
organizations and other community stakeholders to collect and utilize data to address statewide transportation
concerns.
 Recruited local agencies to participate in the Resources, Outreach and Data Support (ROaDS) program.
 Facilitated collaboration between local traffic safety organizations in the use of crash data.
Grants Specialist, Bureau of Transportation Safety| 2007-2012
 Developed and administered over 200 transportation safety grants for 17-county Southern Region; communicated
heavily with county traffic safety commissions, local law enforcement agencies, and other regional interests, plus
coordinated with State Program Managers to coordinate grant-funded initiatives.
 Developed an analytical tool for the rapid assessment of grant compliance with federal regulations.
 Provided program management in the monitoring and tracking of statistical data associated with specialized strike
forces.
 Led discussions and trainings in the statutorily mandated Transportation Safety Commission meetings related to bills
being introduced into legislation, implemented law changes and crash statistics/trends. Provided guidance of these
directives.
 Analyzed and assessed effectiveness of grant programs; assisted in evaluating the content of new or modified
legislation and regulations for projected impact upon the Bureau’s programs. Prepared comments to identify needs
for revisions to policies and regulations.
Senior Program & Planning Analyst, Bureau of Transit, Local Roads, Railroads, & Harbors | 2006-2007
 Primary contact for multi-million dollar Wisconsin Employment Transportation Assistance Program (WETAP) grant
to connect low-income workers with jobs through enhanced local transportation services.
 Provided complex coordination and management of policies and procedures to ensure compliance with Federal
Transit Administration rules and regulations in the area of Disadvantaged Business Enterprise.
 Coordinated data collection and maintenance of computer database and paper files relating to WETAP and DBE
programs.
 Created, reviewed and modified grant applications and related materials, training materials and methods.
Operations Program Associate, Bureau of Transit, Local Roads, Railroads, & Harbors | 2005-2006
 Provided high-level assistance to Bureau Director and other office staff including clerical duties, procurement,
scheduling, and special projects as assigned.
 Streamlined all office procedures, including 5310 program procedures and processed all associated paperwork.
Transportation Customer Representative, Department of Motor Vehicles| 2004-2005
 Processed International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA) applications, renewal
forms, and quarterly tax records while ensuring the motor carrier was in compliance with state and federal
regulations.
 Led discussions in streamlining application processes.
Program Assistant, Wisconsin State Patrol-Chemical Test Section| 1999-2004
 Provided high-level assistance to Chief Training Supervisor and 9 Chemical Test Coordinators as needed; process
staff payroll records.
 Updated permits for Wisconsin police officers, coordinated work load for the LTE, and maintained database of OWI
citations

3.  Assisted attorneys and law enforcement professional with open records requests, permits, training classes, etc.
EDUCATION -
University of Wisconsin, Eau Claire Bachelor of Arts-Criminal Justice - 1994