In order to impact the business, we need to get valuable information and tools about people inside the business.
Every day, HR practitioners fight for relevance; meanwhile, they hope that business leaders will make solid people management decisions.
Even when we engage in “strategic” practices, we often find ourselves circling the business – outside looking in – with frustratingly little impact.
What if we could get inside the business? If we did, couldn’t we bring a lot more value?
What tools would we bring with us? What information could we share? What role would we play?
10. In the Beginning ... the world of HR Level 1 Transactions & Services Level 2 Compliance
11. Became ... the world of HR Level 1 Basic employee svcs (hire, pay, questions) Outsourced Transactions & Services Level 2 Compliance
12. Became ... the world of HR Level 1 Transactions & Services Level 2 Basic mgrsvcs (headcount, reports, policies) Streamlined Compliance
13. Became ... the world of HR Outsourced Level 1 Transactions & Services Streamlined Level 2 Kept Compliance
14. And made way for ... the world of HR Level 1 People Process Analysis Level 2 Risk Transactions & Services Compliance Growing
15. And made way for ... the world of HR Level 1 Internal monitoring (retention, engagement, movement) Some impact People Process Analysis Level 2 Risk Transactions & Services Compliance
16. And made way for ... the world of HR Level 1 Level 2 External monitoring (benchmarks, org comparisons) People Process Analysis More impact Risk Transactions & Services Compliance
17. And made way for ... the world of HR Some impact Level 1 People Process Analysis More impact Level 2 Risk Transactions & Services Compliance Growing
18. But there’s a problem ... the world of HR Some impact Level 1 The Business More impact Level 2 People Process Analysis Risk Transactions & Services Growing Compliance
23. The Business Lens Business Value 1. 2. 3. Promise the number Set the number Make the number
24. The Business Lens Business Value 1. 2. 3. Promise the number Set the number Make the number People? People?
25. Major Challenges for Business Leaders Business Value Promise the number Set the number Make the number Preparing for future promises Getting best work Allocating Resources Finding people to solve problems People? People?
27. Business Value Solving Business Problems Business Value Preparing future for promises Getting best work Finding to solve people problems Allocating Resources Compliance Managing Risk Important – tend to focus here first
28. Business Value Solving Business Problems Business Value Preparing future for promises Getting best work Finding to solve People problems Allocating Resources Informal Formal Information about People More information available than ever before. What will you share? Compliance Managing Risk
30. Business Value Solving Business Problems Business Value Ad hoc Preparing future for promises Getting best work Finding to solve People problems Allocating Resources Informal Formal Information about People Input Controlled Compliance Managing Risk Collaborative & Interactive tools
31. Business Value Solving Business Problems Business Value Ad hoc Optimized Preparing future for promises Getting best work Finding to solve People problems Allocating Resources Informal Formal Information about People Input Access Secured Controlled Compliance Managing Risk Mobile & Mash-up tools
32. Business Value Solving Business Problems Business Value Two ends of a spectrum of important work Compliance Managing Risk
33. Business Value Solving Business Problems Business Value Instead of focusing first on compliance Compliance Managing Risk
34. Business Value Business Value Solving Business Problems What if we oriented toward solving business problems? Managing Risk & Compliance