1. Cover letter
Dear HR Manager,
Please find the CV for a suitable profile in your organization. Currently I
am working with ICG Medical as a Healthcare Recruiter in resourcing
process.
 Current Salary: 3 Lac 60 thousand per annum
 Expected Salary: Negotiable
 Date of Birth: 21st February, 1988
 Current Location: Faridabad
 Joining Time Needed: 1 Month
 Any bond with Current Company: NO
 Passport: Available
 Reason for leaving: Professional Development, Growth and More
Responsibility
 Possess all educational and employee related documents: Yes
Mobile No. for Contact: 9953795952
Email Id: rony_88a@rediffmail.com

2. CURRICULUM-VITAE
Amrit Saha House No- 284, Sector-23
Faridabad, Haryana
Contact No: 9953795952
Email: rony_88a@rediffmail.com
CAREER OBJECTIVE
• To obtain a position where I can utilize my skills with in an open environment which
leads to person growth as well as ensure the development of my professional career
which ultimate benefit to organization in which I am working.
• To constantly learn, enhance skills, capabilities and always reach for higher level of
competence.
EMPLOYMENT DETAILS
• Currently worked with ICG Medical (Joined on March, 2015) as a Healthcare Recruiter
in Resourcing blended profile for several UK hospitals.
• Previously worked in Mercer (Joined on May, 2013) as a Sr. Analyst in a human
resource transformation backhand profile (PeopleSoft 9.0 HRMS) with several US firms.
• Worked with Genpact (Joined on Oct, 2011) as a Process Associate in a healthcare
blended profile with united health care to process the claims and handling US providers’
queries related to their claims and provide the sufficient information for 18 months.
WORK EXPOSURE
• ICG Medical: Currently working with Arrows and get the knowledge of resourcing.
• Mercer: Previously worked with Mercer for 18 months and get the knowledge of
human resource transformation along with PeopleSoft.
• Genpact: Worked with Genpact for 18 months and got a good exposure of corporate
work culture and got lot of trainings which help me to develop my professional
career.
Key Responsibilities in ICG Medical:
• Taking telephonic interviews of nurses as a recruitment process.
• Process New Employment Set-Up, Rehire, Job Data Change and Data Corrections.
• Interface between the Employees and Payroll to get them paid in any pay rate impacting
transactions.
• Upload the employee’s documents into employee’s files.
• Handling team on behalf of Manager.

3. Key Responsibilities in Mercer:
• Process New Employment Set-Up, Rehire, Job Data Change and Data Corrections.
• Interface between the Employees and Payroll to get them paid in any pay rate
impacting transactions.
• Process Termination, Reverse Termination and Termination Date Amendment.
• Upload the employee’s documents into employee’s files.
• Process agreement tracking.
• Process anniversary awards.
.
Key Responsibilities in Genpact:
• Worked with an inbound calling process & back office process.
• My job responsibility was includes handling queries of US providers / doctors related
to their claims and process the claims as per UHC norms.
• Sending emails to onshore and offshore teams to escalate the issues related to claims
and follow up related to other business tasks.
• Trained to handle different work type’s i.e. Oxford and River valley etc.
• I do take supervisory calls when it’s required.
• CMS Supervisor / AVAYA – I am responsible to manage the queues & monitor the
number of calls waiting, call wait time, breaks.
• I also send reports through CMS for average speed of answer, real time interval report
etc.
Career Accomplishment with Genpact:
• Rewarded with best new hire award within 5 months of joining.
• Several times rewarded with star of the month on the basis of high production and
accuracy.
• Received internal and external client appreciations to handle critical cases.
• Handle the team in absence of the floor supervisor.
Career Accomplishment with Mercer:
• Rewarded with Rising Star award within 3 months of joining.
• Received appreciation emails from clients.
• Doing peer review to avoid errors.
• Handling escalations.
• Mentoring the new joiners.
• Promoted to the next level with in 1 year.
EDUCATIONAL QUALIFICATION
• B.Com from Algappa University

4. COMPUTER SKILLS
• Good knowledge of Basic computer and Internet skills.
• Working experience in MS-office(Word, Excel ,PowerPoint and Outlook)
KEY STRENGTHS
• Hardworking, Goal oriented, Positive attitude and keen to learn.
PERSONAL DETAILS
Father’s name Mr. Mintu Saha
Date of birth 21st February, 1988
Nationality Indian
Religion Hindu
Marital status Unmarried
Languages known English, Hindi & Bengali
Passport Available
Permanent Address House No. 284, Sector - 23
Faridabad, 121005, Haryana
Declaration: I hereby declare that the above mentioned details are true of my knowledge.
Place _______________
Date _______________ Signature ________________