1. AMIT TANDON
Mobile: +91 9820 90 3050, 8806688444 ~ E-Mail: amittandon6@rediffmail.com
CAREER OBJECTIVE
A challenging and rewarding career in an Industry working in multidisciplinary and multifunctional challenging
assignments that envisages professional and personal growth.
OVERVIEW
Developing Organizational’ s preference & drive volumes identify new streams for growth and maintain relationships
with corporates, government officials and business partners to achieve to enhance business.
An effective communicator with right commitment, interpersonal skills, analytical, problem solving & organizational
abilities. Possess a flexible, dynamic & detail oriented attitude.
AREAS OF EXPOSURE / EXPERTISE
Business Development
 Participating in business potential, conceptualising & executing strategies to drive sales augment turnover and
achieve desired targets.
 Monitoring competitor activities and devise effective counter measures.
 Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted
plans as well as through lead generation.
Customer Service Operations
 Managing customer service operations inclusive of conceptualising & implementing short / long term plans;
managing teams with focus on achieving revenue targets & service delivery metrics.
 Identifying improvement areas & implementing measures to maximise customer satisfaction levels.
 Taking escalations for resolving critical issues; ensuring that areas of concern are worked upon for improved
service levels.
 Identifying overdue payments and implementing result oriented collection plans to manage delinquency within
pre-set norms.
Direct Operations
 Implementing SPANCO & SPIN in an attractive manner to create the need and give the total solution to the
customer through TCS (total cost of service).
 Coordinating with various internal & external sections/departments for smooth flow of operations.
Team Management
 Create an environment that sustains and encourage high performance; motivate teams in optimizing their
contribution levels.
 Identify and implement strategies for building team effectiveness by promoting a spirit of cooperation between
team members.
PROFESSIONAL EXPERIENCE
Since June’16 – till date Sharp Manager
Significant Highlights
• Business strategy, Reviews and Redesign of Systems and Procedures.
The Assessment of the market for overall business and the strategy also involved to enhance business
volumes and identifying alternative pipeline routes in business.
• Presentation delivered for Monthly & Quarterly Review Meeting related to business achievement,
collection status, and competitor’s details to Managing Director and Sr. Vice President.
• Business Development with the team assign to me.
• Appoint new partner & sub partner (to support partner) for all products.
• Generate business from Partners, Central & State Government Department.
• Signing Rate Contract with corporates, filing tenders, formulating schemes for Partners & Sub-
Partners, implementation of Company based schemes, etc.
• Resolve all queries of Partners & Customers.
• Ensuring Business being paid in the same month.

2. • Ensuring Customers get proper service form partners.
• Preparing annual targets & advertisement budget of partners maintaining monthly reports for each
partner & products.
• Go for sales & support call with partners.
• Keeping a very keen track on big cases, tenders & unsatisfied customers (if any).
• Authorized signatory for Cheque, forms and letter to Dealers etc.
• Monitored and reviewed collection of overdue from customers with finance executives.
• Work out ideas and promotional activity for partners, which help them getting more business.
Since September’ 14 – April’ 16 Doing own Business
Since May’10 – August’ 2014 Kyocera Document Solutions (I) Pvt. Ltd. AOM / Channel Manager
Significant Highlights
• Business strategy, Reviews and Redesign of Systems and Procedures.
The Assessment of the market for overall business and the strategy also involved to enhance business
volumes and identifying alternative pipeline routes in business.
• Presentation delivered for Monthly & Quarterly Review Meeting related to business achievement,
collection status, and competitor’s details to Managing Director and Sr. Vice President.
• Business Development with the team assign to me.
• Support & closing Call with direct reportee, help them to break & map the account.
• Appoint new partner & sub partner (to support partner) for all products.
• Generate business from Partners, Government Department & Corporates.
• Signing Rate Contract with corporates, filing tenders, formulating schemes for Partners & Sub-
Partners, implementation of Company based schemes, etc.
• Resolve all queries of Partners & Customers.
• Ensuring Business being paid in the same month.
• Ensuring Customers get proper service form partners.
• Preparing annual targets & advertisement budget of partners maintaining monthly reports for each
partner & products.
• Go for sales & support call with partners.
• Keeping a very keen track on big cases, tenders & unsatisfied customers (if any).
• Authorized signatory for Cheque, forms and letter to Dealers etc.
• Monitored and reviewed collection of overdue from customers with finance executives.
• Work out ideas and promotional activity for partners, which help them getting more business.
• Over-achieved plan of 2010-11 by 119% and won an award of excellence in Sales.
• Over-achieved plan of 2011-12 by 154% and won an award of excellence in Sales. Qualified for the
Incentive trip.
• Over-achieved plan of 2012-13 by 103% and won an award of excellence in Sales.
• Till April’13 was working as Area Operations Manager Pune from May 2013 handling Channels.
• Over-achieved 2013-2014 Mumbai business compare to last financial year by 386%.
Since April’08 – till Feb’ 10 Sharp Business Systems (I) Limited Area Manager
Significant Highlights
• Business Development for two states i.e. Maharashtra & Gujarat.
• Appoint new partner & sub partner (to support partner) for all products.
• Responsible for business from State & Central Government offices along with partners.
• Empanelment in various departments, CSPO (State Government Rate Contract), filing tenders,
formulating schemes for Partners & Sub-Partners, implementation of Company based schemes, etc.
• Handling products like MFD, Projector, Fax, Professional LCD Display, Video Conferencing, Solar
Street Light, Solar Panels and ECR.
• Resolve all queries of Partners & Customers.
• Ensuring Business being paid in the same month.
• Ensuring Customers get proper service form partners.
• Preparing annual targets & advertisement budget of partners maintaining monthly reports for each
partner & products.
• Go for sales & support call with dealers.
• Keeping a very keen track on big cases, tenders & unsatisfied customers (if any).

3. • Follow up the payment of the partners who carry credit facility.
• Work out ideas and promotional activity for partners, which help them getting more business.
• Over-achieved plan of 2008-09 by 136% and won an award of excellence in Sales. Qualified for the
Incentive trip.
• Over-achieved plan of 2009-10 by 105% and won an award of excellence in Sales. Qualified for the
Incentive trip.
Since Jan’06 – April 08 Rex Rotary India Pvt. Ltd. Sr. Channel Manager
Significant Highlights
• Managing partners for four states i.e. Maharashtra, Gujarat, MP & Chhattisgarh Responsible for
generation of enquiries, participating in tenders, formulating schemes for Dealers & Sub-Dealers,
implementation of Company based schemes, etc.
• Handling products like Kyocera MFD, Samsung MFP, Panasonic Projector & Plasma, Riso Digital
Duplicators, Polycom & Surveillance Systems.
• Resolve all queries of Partners & Customers.
• Ensuring Business being paid in the same month.
• Ensuring Customers get proper service form partners.
• Preparing annual targets of partners maintaining monthly reports for each partner & products.
• Conducting sales & service training for partners and their employs.
• Go for sales & support call with partners and their employs.
• Keeping a very keen track on big cases, tenders & unsatisfied customers (if any).
• Follow up the payment of the partners who carry credit facility.
• Work out ideas and promotional activity for partners, which help them getting more business.
• Over-achieved plan of 2007-08 by 117%.
Sept’ 03 – Aug’ 05, Actis Technologies Pvt. Ltd. Area Manager
Significant Highlights
• Managing partners of five states (New Delhi/Punjab/Chandigarh/Haryana & Uttar Pradesh)
Responsible for generation of enquiries, participating in tenders, formulating schemes for Dealers &
Sub-Dealers, implementation of Company based schemes, etc.
• Started office in Delhi and handled products like Epson Projectors, Samsung/Pioneer Plasma &
turnkey projects.
• Coordination between Regional Distributors, Dealer and company for formulating tie-up schemes,
activities like road show, demo van, etc and arrangement of permissions and other requirement for all
such activities from govt. and local bodies.
• On continuous, arranging various new launch product and scheme programmes at distributors
showroom as well as at field.
• As and when required, also follow up for recovery of money from the distributor, corporate and
government offices.
• In charge of two executives.
March’ 2000 – Feb.’03 Canon India Pvt. Ltd. Territory Manager
Significant Highlights
• Handled Corporate & direct sales.
• Sold maximum no of digital MFD across India in a month.
• Breakthrough in various accounts.
• Basic training on computer and Networking.
• Sales training on SPANCO, SPIN & by DOORS International.
• Got the promotion from Sales Executive to Territory Manager.
• Overachieved the targets & won various sales awards.
March’ 99 – Feb.’ 2000 GPS Product (Xerox Partner) Territory Manager

4. Significant Highlights
• Handled direct sales.
• Sold first digital MFD across India by any dealer employ.
• Won various cash and good award.
• Over-achieved plan of 1999-00 by 117% and won an award of excellence in Sales. Qualified for the
Incentive trip.
• Sales training through SPANCO.
• Got the promotion from Sales Executive to Territory Manager & Qualified for the Incentive trip.
ACADEMIC
 B. A. in 1994 from Kumaun University
COMPUTER PROFECIENCY
Computer Diploma in 1989, Have detail knowledge on Windows.
PERSONAL VITAE
Date of Birth : 30th
June 1972
Address : B-403, Indrapuram CHSL, Sector - 8, Vasant Nagari, Vasai (E) - 401 208.