Personal Information
Unternehmen/Arbeitsplatz
Buffalo/Niagara, New York Area United States
Beruf
Productivity Reporting Specialist
Branche
Logistics / Supply Chain
Info
• Identified areas for improvement with primary focus on improving customer experience (internal & external) and productivity.
• Worked with global quality & productivity team to prioritize projects, ensure standardization & share best practices.
• Developed and maintained productivity dashboards for the Manila Global Shared Services Center (GSSC) - Sales Team carrying out manual order entry for the Canadian region resulting in a 67.88% increase in productivity and a 64.77% increase in coverage of orders by the Manila GSSC in a period of 4 months.
• Designed a productivity framework which highlighted the countries which incur a high cost to serve and identified an opportuni...