This document discusses how to turn a business into a strong brand through developing an emotional story and understanding customers. It emphasizes that a brand is more than just logos and graphics, but is the story wrapped around a product or service. The document provides tips for creating a brand such as developing the business story, identifying the target customer market, designing a memorable logo that works across mediums, and maintaining consistency in branding across all marketing materials and channels. Real-world examples of small businesses with strong brands are also provided.