AWS user computing services increase employee productivity while helping you improve security and control over your corporate applications, data, and content.

1. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
Move users to AWS with Amazon
Workspaces, and Amazon
Appstream 2.0
Rohit Singh
Solutions Architect
Amazon Web Services
E U C
Jonathan Booth
Sr. DevOps Engineer
KPMG

2. S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.

3. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
AWS End User Computing
Give USERS anywhere, anytime access to company data
and applications on their favorite device
AND
Help IT maintain data security, reduce complexity,
and improve user productivity

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The way we work is changing

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Business moves faster than ever

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The importance of security keeps rising

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Organizations are turning to the cloud

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Challenges for IT to meet the needs of end users

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How do we resolve the tension?

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The cloud transforms end user computing
Increase user
productivity
Improve security
and control
Scale with the
changing workforce
Simplify IT operationsEnable Innovation
Access resources
anywhere, on any device

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AWS End User Computing
Desktops
Applications Mobile Access
Documents

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Customers

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Amazon WorkSpaces
Highly interactive cloud
desktops users love
Scalable and
performant
Simple to deploy
and manage
Pay-as-you-go
Secure cloud
desktops

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Ways you can use Amazon WorkSpaces
Security and
compliance
Secure applications
and data
Meet regulatory
requirements
(HIPAA, GDPR, PCI)
Project–based
work
Fast, secure access for
consultants & contractors
Accelerate dev & test
Modern
organizations
Replace VDI
Support a global
workforce
Enable BYOD &
mobile workers

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Amazon AppStream 2.0
Deliver desktop applications
to any computer
Integrates with
exiting IT
Centrally manage
applications
Secure application
streaming
Scale without
infrastructure

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Ways you can use Amazon AppStream 2.0

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Amazon WorkLink
Easy for IT
Enhanced
security
Seamless
mobile access
Pay as you go
Provide secure mobile access to your
internal websites and web apps

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Ways you can use Amazon WorkLink
Business
apps access
Jira & Confluence
SAP reporting
Wikis and team sites
Corporate training
Strategic
IT
Enable BYOD
Externalize
legacy sites
3rd-party
access
Contractors
Consultants
Partners
Vendors
Compliance
Regulated
industries
Data security
policies
Mobile
workers
Sales teams
Frontline workers

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Amazon WorkDocs
Secure, fully managed, file
storage with an extensible SDK
Integrates with
existing IT
Secure content
store
Extensible SDK
Global
access

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Ways you can use Amazon WorkDocs

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Amazon WorkSpaces and Amazon WorkDocs
+
Features
50 GB free tier for Amazon WorkSpaces users
Upgrade to 1 TB for $2 per user/month
Amazon WorkDocs Drive can be a default user storage solution

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Customers

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Customer success story
Endemol Shine Nederland
“With Amazon WorkSpaces, we can provide new workers with a
Windows desktop and the applications they need within hours
instead of days. Amazon WorkSpaces makes it easy for
workers to use their preferred device and for Endemol Shine
Nederland to maintain our security requirements. Because
Amazon WorkSpaces is cost effective and requires no upfront
payment, we have been able to save 30% of our desktop
operations costs and 70% on capital expenditure.”
—Leon Backbier, IT Manager, Endemol Shine Nederland

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Customer success story
Autodesk
Autodesk University is a series of conferences where thousands
of professionals from the architecture, design, manufacturing,
and media industries meet for learning and skills development
through classes, workshops, presentations, and interactive
galleries. Autodesk uses Amazon WorkSpaces to run on-site
training labs at its Autodesk University events. Instead of renting
physical hardware, Autodesk uses Amazon WorkSpaces to host
its virtual workstations on low-cost zero clients, improving setup
efficiency, reducing its carbon footprint, and saving money.

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Customer success story
Pfizer
“We use Amazon WorkSpaces to provide our contract workforce
with fast, secure access to a corporate desktop running in the
cloud. The old process of providing every employee with a
physical workstation was cumbersome and expensive. With
Amazon WorkSpaces, we are able to provide a qualified
environment for access to our business systems that is highly
automated and promotes self-service.”
—Bernard Dunne, Senior Director Business Technology, Pfizer

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Customer success story
Yamaha
“Performance and stability is better than before,
and we were able to introduce the solution quickly. Best of all,
Amazon WorkSpaces did not require any upfront investment,
and we pay only for what we use. We are now working to retire
our on-premises VDI solution entirely.”
—Taku Harako, IT Technology Strategy Group, Yamaha

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Customer success story
Cornell University
“We were able to use Amazon WorkSpaces to help us get a
new, Master’s level course up and running in less than three
weeks and provide students with access to industry-relevant
applications integrated into the course and labwork. With this
approach, students get real hands-on experience, using real
industry tools with Amazon WorkSpaces. They aren’t just taking
notes in class, but following me in real time. It gets rid of
traditional classroom barriers. With Amazon WorkSpaces,
students can study and work together on their projects
anywhere, on Macs, PCs, and tablets.”
—Jeff Christen, Instructor, Cornell University

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Migrate on-prem file share workload
Migrate from expensive custom VDI solution for file sharing
Controlled access and auditing
Share and collaborate on engineering documents (DWG)
Customer success story
Gateway Engineers

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Simple secure file share for external sharing
Collaborate on documents without high onboarding costs
Simple administration and regular auditing of access given
confidential nature of data
Customer success story
Delhivery

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Secure central storage for media content
Share content with external users on mobile and desktop
Collaborate and collectively edit documents using
threaded commenting
Customer success story
IMDb

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Central secure repository for content
Distribute terabytes of content worldwide
Content is periodically refreshed in central repository
Employees and partners worldwide access and download when
notified of content refresh
Customer success story
Condé Nast

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MathWorks uses Amazon AppStream 2.0 for hands-on MATLAB
Deep Learning workshops with customers. MATLAB is a
programming environment used by millions of engineers and
scientists for algorithm development, data analysis,
visualization, and numeric computation.
Customer success story
MathWorks

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Siemens uses Amazon AppStream 2.0 to provide
virtual test drives, demo environments, and deliver training
of its CAD software application, NX software. Siemens' NX is
a powerful CAD software application that helps design and
manufacturing customers deliver better products faster and
more efficiently.
Customer success story
SIEMENS

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Jonathan Booth
Lead DevOps Engineer,
CloudOps
KPMG UK

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Ambition
• Customer Due Diligence remediation managed service for a major
UK Bank
• 400,000 Business banking customers’ PII data
• 1000 Operators based in Bangalore and Glasgow
• Secured Workspaces hosted in Ireland, administered from London
• Extensive security and regulatory requirements

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Solution Infrastructure
• Containerized Microservice architecture
• ECR + ECS + Fargate
• Deployment pipeline using Jenkins, Stash, etc
• Heavy Glue consumption

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File Transfer Solution
• Proprietary file
transfer software
• Built in the early 90’s
• Very Reliable
• Banks love it!

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Challenges
• Data located in EU, operators based in India
• Managing Indian Internet recording regulation
• Self-Hosting a BPM Workflow Tool in AWS
• Acceptable latency across continents
• Workspace security

42. Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Jonathan Booth
Lead DevOps Engineer, CloudOps
KPMG UK

43. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
AWS End User Computing
Desktops
Applications Mobile Access
Documents

44. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
Amazon WorkSpaces: Pace of Innovation
2014
• Amazon WorkSpaces is Now Available - Mar-14
• Amazon WorkSpaces Now Available in Europe - May-14
• Multi-Factor Authentication for Amazon WorkSpaces - Aug-14
• Amazon WorkSpaces Supports PCoIP Zero Clients - Oct-14
• Create Amazon WorkSpaces Golden Images - Oct-14
• Amazon WorkSpaces Update – Value Bundle, Hardware Upgrade, and Office 2013 -
Nov-14
2015
• AWS Expansion – WorkSpaces, Directory Service, ElastiCache, GovCloud, Kinesis, Traditional Chinese, More - Jan-15
• Amazon WorkSpaces Update – New Features for Users and Admins - Mar-15
• Amazon WorkSpaces Application Manager (WAM) - Apr-15
• Now Available – Amazon WorkSpaces API & CLI - Apr-15
• New – CloudWatch Metrics for Amazon WorkSpaces - Jul-15
• Amazon WorkSpaces Update – BYOL, Chromebooks, Encryption - Oct-15
2016
• Amazon WorkSpaces Update – Support for Audio-In, High DPI Devices, and Saved Registrations - Jan-16
• Amazon WorkSpaces Update – Hourly Usage and Expanded Root Volume - Aug-16
• GPU-Powered Amazon Graphics WorkSpaces - Nov-16
• Web Access for Amazon WorkSpaces - Nov-16
2017
• Amazon WorkSpaces Update – SSD Volumes and Cost Optimizer - Jan-17
• Use Amazon WorkSpaces on Your Samsung Galaxy S8/S8+ With the New Samsung DeX - Apr-17
• Try Amazon WorkSpaces at No Charge for Up To 2 Months - Jun-17
• Managed Device Authentication for Amazon WorkSpaces - Jun-17
• Power Bundle for Amazon WorkSpaces – More vCPUs, Memory, and Storage - Jun-17
• Amazon WorkSpaces Achieves HIPAA Eligibility and PCI Compliance - Jul-17
• Amazon WorkSpaces is Available in the EU (London) Region - Sep-17
• Amazon WorkSpaces users can now use Amazon WorkDocs Drive - Sep-17
• Amazon WorkSpaces Adds Multi-Factor Authentication (MFA) Support PCoIP Zero Clients - Oct-17
• Amazon WorkSpaces Now Supports Four Monitors - Nov-17
• Amazon WorkSpaces Now Supports Configurable Storage and Switching Between Hardware Bundles - Dec-17
2018
• Amazon WorkSpaces is Now Available in the South America (Sao Paulo) Region - Jan-18
• Amazon WorkSpaces Application Manager Now Supports Amazon WorkSpaces Running Windows 10 - Feb-18
• Amazon WorkSpaces Reduces User Fees for Qualified Education Institutions - Mar-18
• Amazon Workspaces is now Available in the Asia Pacfic (Seoul) Region - Mar-18
• Amazon WorkSpaces now provides IP address-based access control - Apr-18
• Amazon WorkSpaces is now available in the Canada Region - May-18
• Amazon WorkSpaces Introduces Mouse Support on iPad Devices - May-18
• AWS Introduces Amazon Linux WorkSpaces - Jun-18
• Amazon WorkSpaces now supports custom login workflows with a Uniform Resource Identifier (URI) - Jul-18
• Amazon WorkSpaces Now Supports Web Access for Windows 10 Desktops - Aug-18
• Amazon WorkSpaces now lets you track login events using Amazon CloudWatch Events - Sep-18
• Amazon WorkSpaces introduces a new PowerPro bundle for resource intensive workloads - Oct-18
• Run high-performance graphics workstations in the cloud with new Amazon WorkSpaces GraphicsPro bundles - Oct-18
• Amazon WorkSpaces introduces user self-service management capabilities - Nov-18
• Amazon WorkSpaces introduces bring your own license automation for Windows desktops - Nov-18

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AWS End User Computing customer and partner success

46. Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Rohit Singh
Solutions Architect

47. S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.