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Incident Response
Eyes Everywhere
Agenda
• Definition of Incident Response
• Different types of incidents
• Event Management
• SIRS
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Goals
• Become aware of indicators of security incidents
• Classify incident types
• Discover sources of information to respond to an incident
• Understand incident response workflows
• Learn to prepare for incidents
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Definition
Incident Response is an organized approach to addressing
and managing the aftermath of a security breach or attack, also
known as an IT incident, computer incident, or security incident.
The goal is to handle the situation in a way that limits damage and
reduces recovery time and costs.
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
IR Principles
• Establish Goals
• Respond using the cloud
• Know what you have and what you need
• Do things that scale
• Use redeployment mechanisms
• Iteratively automate the mundane
• Learn and improve your process
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Finding the signal
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Incident: deviation from your
[security] baseline
Understanding Normal
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Indicators
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Logs and Monitors
Billing Activity
Threat Intelligence
AWS Outreach
Ad Hoc Contact
Response Time Comparison (example)
time
get logs
analyze
correlate
trace origin
locate
remediate
event delivered
rule matched
alert sent
correlate
check baseline
remediate
incidentdetected
Traditional Datacenter Response
AWS Response
Understand Your Attack Surface
Infrastructure
VPC Resources
Connectivity
On-instance
...
Application
Patching Issue
Code Insecurity
...
Incident Response Domains
Incidents in the Infrastructure Domain
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Availability Zone C
Availability Zone B
VPC CIDR: 10.0.0.0/16
Availability Zone A
10.0.0.0/19
Public subnet
10.0.32.0/20
Private subnet
10.0.48.0/21
Sensitive subnet
Bastion
App
App
W
eb
W
eb
Security groups
Route table
NACLsInternet Gateway
Instance compromise
Infrastructure
VPC Resources
Connectivity
On-instance
...
Service
IAM
S3 buckets
Billing
...
Application
Patching
Coding hole
...
Understand Your Attack Surface
Incident Response Domains
Incidents in the Service Domain
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Availability Zone C
Availability Zone B
VPC CIDR: 10.0.0.0/16
Availability Zone A
10.0.0.0/19
Public subnet
10.0.32.0/20
Private subnet
10.0.48.0/21
Sensitive subnet
Bastion
App
App
W
eb
W
eb
Credentials
S3 bucket policies
Changes in permissions
Infrastructure
VPC Resources
Connectivity
On-instance
...
Service
IAM
S3 buckets
Billing
...
Application
Patching
Coding hole
...
Other?
Understand Your Attack Surface
Incident Response Domains
Incidents in the Infrastructure Domain
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Availability Zone C
Availability Zone B
VPC CIDR: 10.0.0.0/16
Availability Zone A
10.0.0.0/19
Public subnet
10.0.32.0/20
Private subnet
10.0.48.0/21
Sensitive subnet
Bastion
App
App
W
eb
W
eb
Security groups
Route table
NACLsInternet Gateway
Instance compromise
Incidents in the Infrastructure Domain
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Availability Zone C
Availability Zone B
VPC CIDR:
10.0.0.0/16
Availability Zone A
10.0.0.0/19
Public subnet
10.0.32.0/20
Private subnet
10.0.48.0/21
Sensitive subnet
Bastion
App
App
W
eb
W
eb
Security groups
Route table
NACLs
Internet Gateway
Instance compromise
Amazon
S3
Amazon
RDS
IAM
AWS
CloudHSM
AWS
Organizati
ons
AWS
KMS
AWS
Directory
Service
Types of Incidents
Compliance
variance
Service
disruption
Unauthorized
resources
Unauthorized
access
Privilege
escalation
Persistence
Excessive
permissions
Information
exposure
Credentials
exposure
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
INCIDENT MANAGEMENT
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Definition
Incident Response is an organized approach to
addressing and managing the aftermath of a security breach or
attack, also known as an IT incident, computer incident, or
security incident. The goal is to handle the situation in a way that
limits damage and reduces recovery time and costs.
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Establish control
• Can I Log into the console
• Can I log into the instance
• Can I review/copy logs/Cloudtrail
• Can I copy information to a
forensics account
• Can I rotate credentials
• Can I review billing
• Can I isolate the instance
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Determine impact
• Review logs/CloudTrail/VPC
Flow for changes
• Reviews Account resources
• Review Billing
• Review Access Permissions
• Review Data Loss and targets
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Recover as needed
• Do I remove instances
• Do I change security groups
• Do I remove user
• Do I change credentials
• Do I recover security groups
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Investigate root cause
• How did this happen?
• Why did this happen?
• Who did it?
• How can we stop it from
happening again?
IR Lifecycle
Establish
control
Determine
impact
Recover as
needed
Investigate
root cause
Improve
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Improve
• Improve our systems and
processes
• Iterate. Iterate. Iterate. Iterate.
AWS Support Escalation Path
• In situations where an escalation is required, customers can
follow a pre-defined escalation path:
– Submit a Support Case
– Technical Account Manager
– On-call Operation Manager
– Global Enterprise Support Manager
– Director of Support Engineering
– VP of AWS Support
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Preparation
• Keep a pre-configured forensics AMI on hand
• Decide on the forensic procedure
• Create IAM role for incident responders and for the forensic
workstation
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Third Party Tools
Response
• AWS IR (ThreatResponse)
Case Management
• Incident Pony (ThreatResponse)
Networking
• Moloch
• Wireshark
Enterprise
• Mandiant
• EnCase
• Forensic Tool Kit
• Google Rapid Response
Memory Capture
• Fastdump
• FTK Imager
• LiME
• Margarita Shotgun (ThreatResponse)
SECURITY INCIDENT RESPONSE
SIMULATIONS
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
What’s a SIRS?
• Security Incident Response Simulations (SIRS) are internal
events that provide a structured opportunity to practice your
incident response plan during a realistic scenario.
• SIRS events are fundamentally about being prepared and
iteratively improving your response capabilities.
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Working back from customers
• Customers voice the following reasons why they want to
perform SIRS:
– Validate readiness
– Develop confidence – Learn from and train staff
– Generate artifacts for accreditation
– Be agile – Incremental improvement with laser focus
– Become faster and improve tools
– Refine escalation and communication
– Develop comfort with the rare and the creative
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Preparing for a simulation
1. Find an issue of importance.
2. Find skilled security geeks.
3. Build a realistic model system.
4. Build and test the scenario elements.
5. Invite other security geeks and real people.
6. Run the simulation live.
7. Get better and repeat.
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Key Simulation Elements
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
Scenario Build Process Test
Live
Event
When should I contact AWS?
• If you are planning SIRS:
– Obtain permission to perform penetration testing/scanning.
– Confirm the SIRS does not violate the AWS Acceptable Use Policy.
AMAZON CONFIDENTIAL
Copyright ©2018 Amazon Web Services. All Rights Reserved
Incident Response v4.0
AWS Security Partner Solutions
Any Questions?

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Incident Response: Eyes Everywhere

  • 2. Agenda • Definition of Incident Response • Different types of incidents • Event Management • SIRS AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 3. Goals • Become aware of indicators of security incidents • Classify incident types • Discover sources of information to respond to an incident • Understand incident response workflows • Learn to prepare for incidents AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 4. Definition Incident Response is an organized approach to addressing and managing the aftermath of a security breach or attack, also known as an IT incident, computer incident, or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs. AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 5. IR Principles • Establish Goals • Respond using the cloud • Know what you have and what you need • Do things that scale • Use redeployment mechanisms • Iteratively automate the mundane • Learn and improve your process AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 6. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 7. Finding the signal AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Incident: deviation from your [security] baseline
  • 8. Understanding Normal AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 9. Indicators AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Logs and Monitors Billing Activity Threat Intelligence AWS Outreach Ad Hoc Contact
  • 10. Response Time Comparison (example) time get logs analyze correlate trace origin locate remediate event delivered rule matched alert sent correlate check baseline remediate incidentdetected Traditional Datacenter Response AWS Response
  • 11. Understand Your Attack Surface Infrastructure VPC Resources Connectivity On-instance ... Application Patching Issue Code Insecurity ... Incident Response Domains
  • 12. Incidents in the Infrastructure Domain AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Availability Zone C Availability Zone B VPC CIDR: 10.0.0.0/16 Availability Zone A 10.0.0.0/19 Public subnet 10.0.32.0/20 Private subnet 10.0.48.0/21 Sensitive subnet Bastion App App W eb W eb Security groups Route table NACLsInternet Gateway Instance compromise
  • 14. Incidents in the Service Domain AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Availability Zone C Availability Zone B VPC CIDR: 10.0.0.0/16 Availability Zone A 10.0.0.0/19 Public subnet 10.0.32.0/20 Private subnet 10.0.48.0/21 Sensitive subnet Bastion App App W eb W eb Credentials S3 bucket policies Changes in permissions
  • 16. Incidents in the Infrastructure Domain AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Availability Zone C Availability Zone B VPC CIDR: 10.0.0.0/16 Availability Zone A 10.0.0.0/19 Public subnet 10.0.32.0/20 Private subnet 10.0.48.0/21 Sensitive subnet Bastion App App W eb W eb Security groups Route table NACLsInternet Gateway Instance compromise
  • 17. Incidents in the Infrastructure Domain AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Availability Zone C Availability Zone B VPC CIDR: 10.0.0.0/16 Availability Zone A 10.0.0.0/19 Public subnet 10.0.32.0/20 Private subnet 10.0.48.0/21 Sensitive subnet Bastion App App W eb W eb Security groups Route table NACLs Internet Gateway Instance compromise Amazon S3 Amazon RDS IAM AWS CloudHSM AWS Organizati ons AWS KMS AWS Directory Service
  • 19. INCIDENT MANAGEMENT AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 20. Definition Incident Response is an organized approach to addressing and managing the aftermath of a security breach or attack, also known as an IT incident, computer incident, or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs. AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 21. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 22. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Establish control • Can I Log into the console • Can I log into the instance • Can I review/copy logs/Cloudtrail • Can I copy information to a forensics account • Can I rotate credentials • Can I review billing • Can I isolate the instance
  • 23. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Determine impact • Review logs/CloudTrail/VPC Flow for changes • Reviews Account resources • Review Billing • Review Access Permissions • Review Data Loss and targets
  • 24. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Recover as needed • Do I remove instances • Do I change security groups • Do I remove user • Do I change credentials • Do I recover security groups
  • 25. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Investigate root cause • How did this happen? • Why did this happen? • Who did it? • How can we stop it from happening again?
  • 26. IR Lifecycle Establish control Determine impact Recover as needed Investigate root cause Improve AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Improve • Improve our systems and processes • Iterate. Iterate. Iterate. Iterate.
  • 27. AWS Support Escalation Path • In situations where an escalation is required, customers can follow a pre-defined escalation path: – Submit a Support Case – Technical Account Manager – On-call Operation Manager – Global Enterprise Support Manager – Director of Support Engineering – VP of AWS Support AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 28. Preparation • Keep a pre-configured forensics AMI on hand • Decide on the forensic procedure • Create IAM role for incident responders and for the forensic workstation AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 29. Third Party Tools Response • AWS IR (ThreatResponse) Case Management • Incident Pony (ThreatResponse) Networking • Moloch • Wireshark Enterprise • Mandiant • EnCase • Forensic Tool Kit • Google Rapid Response Memory Capture • Fastdump • FTK Imager • LiME • Margarita Shotgun (ThreatResponse)
  • 30. SECURITY INCIDENT RESPONSE SIMULATIONS AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 31. What’s a SIRS? • Security Incident Response Simulations (SIRS) are internal events that provide a structured opportunity to practice your incident response plan during a realistic scenario. • SIRS events are fundamentally about being prepared and iteratively improving your response capabilities. AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 32. Working back from customers • Customers voice the following reasons why they want to perform SIRS: – Validate readiness – Develop confidence – Learn from and train staff – Generate artifacts for accreditation – Be agile – Incremental improvement with laser focus – Become faster and improve tools – Refine escalation and communication – Develop comfort with the rare and the creative AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 33. Preparing for a simulation 1. Find an issue of importance. 2. Find skilled security geeks. 3. Build a realistic model system. 4. Build and test the scenario elements. 5. Invite other security geeks and real people. 6. Run the simulation live. 7. Get better and repeat. AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 34. Key Simulation Elements AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0 Scenario Build Process Test Live Event
  • 35. When should I contact AWS? • If you are planning SIRS: – Obtain permission to perform penetration testing/scanning. – Confirm the SIRS does not violate the AWS Acceptable Use Policy. AMAZON CONFIDENTIAL Copyright ©2018 Amazon Web Services. All Rights Reserved Incident Response v4.0
  • 36. AWS Security Partner Solutions