As you scale your use of AWS, you need easy access to tools that help simplify operational management of resources to improve application performance and availability. To meet this need, we recently launched AWS Systems Manager OpsCenter, which provides a central location where operations engineers and IT professionals can view, investigate, and resolve operational issues related to any AWS resource. OpsCenter aggregates and standardizes operational issues while providing contextually relevant data that helps with diagnosis and remediation. Hear from the AWS Systems Manager team and AWS operations experts about how to use OpsCenter to improve operations and increase application availability.

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Improve operations with AWS
Systems Manager OpsCenter
Eric Westfall
Senior Enterprise Architect
AWS
S V C 3 1 0
Brian Beach
Principal Solutions Architect
AWS

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Agenda
Introduction to OpsCenter
Demos
AWS Systems Manager announcements
Discussion

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AWS Systems Manager capabilities
Resource groups
Run command
Inventory
Patch manager
Automation
Parameter store
State manager
Maintenance window
Session manager

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1
Problem 1:
Aggregationofoperationalissuesandnotification
Dashboard
Customer ticketing & notifications system
AWS customers
(Operations support
groups)
Other AWS
services
AWS

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Problem 2:
Diagnosisandremediationofoperationalissues
AWS customers
(Operations support
groups)
Other AWS
services
2
AWS
Custom scripts
Lambda functionRun commandAutomationDocuments
Management
consoles
Other service
consoles

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With OpsCenter, customers get a single pane for managing all
operational issues
Dashboard
Customer ticketing /
notifications system
AWS customers
(Operations support
groups)
Other AWS
services
AWS
1
AWS
OpsCenter
2
Runbooks & recommendations
Integrates with ITSMS
Dashboard, logs, metrics
Resource details, relationships

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Key value propositions for OpsCenter
1. Faster remediation
2. More visibility & control
3. Secure access management

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What’s new for AWS Systems Manager
Today, we’re pleased to announce that the following new features in AWS Systems
Manager Session Manager are generally available in all AWS Regions where
Systems Manager is available:
1. Session Manager launches tunneling support for SSH and SCP
2. Session Manager launches Run As to let you start interactive sessions with your
own operating system user account
3. Session Manager launches instance password reset

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13. Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Brian Beach
Principal Solutions Architect
AWS
Eric Westfall
Senior Enterprise Architect
AWS