Slides from ExploreUX and TriangleUXPA's September 26th Tools & Techniques event on UX and Agile. Adjusting UX research practices to fit into the pace of an Agile setting can be a challenge. Amanda will talk about how to set research scope and set up research logistics to keep pace with Agile teams.

1. Agile UX
Research
Tips
@MandaLaceyS

2. Let me tell
you a secret.

3. There’s no such
thing as the
“right way”
to do research in
Agile.

4. THREEFIVETWO/@MANDALACEYS
4
We’re all special
snowflakes.
Yep.

5. Make it part of the sprint.

6. And hold it sacred.

7. • It holds you accountable.
• Everyone sees it, everyone knows it, everyone
starts to recognize it as part of the sprint.
• You can proactively schedule participants.
BENEFITS

8. Make your own panel.

9. Allow self
scheduling.

10. Use unmoderated tools and
panels.

11. • Takes away excuse that it’s too hard to get
participants scheduled quickly.
• Building your own panel means you can:
• Screen out people
• Track people over time
• Add to understanding of personas
• Offer this as a benefit to people who
contact support
BENEFITS

12. Write specific
hypotheses to
narrow scope.

13. If we [do, build, provide x thing],
then [these people]
will [some desirable outcome].
We’ll know when [actionable metrics].

14. PROTIP
The more specific your hypothesis, the
easier it will be to plan research
AND come to conclusions.

15. Use Franken-
methods.

16. Balance
flexibility and
rigor.

17. When in doubt,
recycle.

18. • Using specific hypotheses helps narrow scope
and focus on highest priority questions.
• Repeating past sessions:
• Makes planning incredibly easy
• Helps build confidence of results
• Allows you to establish baselines and
compare results over time
BENEFITS

19. Include
everyone in
sessions and
analysis.

20. Find solutions
together.
Awesome image from WOCinTech Chat

21. Pro tip:
Bake/Buy
noms

22. • It’s a lot easier to run research sessions when
you aren’t trying to scribble notes
• Team learns together so there is less time
documenting, explaining, and convincing
• Involving everyone in finding solutions means
more automatic buy in and less surprise
issues.
BENEFITS

23. Find
simple
ways to
keep
everyone
in the
loop.

24. Actively
add to the
backlog.

25. • Research findings stay top of mind and
changes can be prioritized
• You’ll build visibility into your work
BENEFITS

26. G’night!

27. @MandaLaceyS
Stay in
touch.