Is the rail industry prepared for the future? In this presentation, Antoine de Kerviler discusses the today, being 2017 the year of the API economy. Tomorrow, that will bring artificial intelligence bringing automatization to the next level and helping railways to fight against cybersecurity and fraud. And the day after tomorrow will bring blockchain and can be a big game changer in the rail industry.

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Preparing for today,
tomorrow and the day after.
Is the rail industry really transforming?
Antoine de KERVILER
Global Head of Rail & Ground Travel, Amadeus
Amsterdam, 14 November 2017

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Today
18K
APIs¹
¹Source:Programmableweb.com

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#APIeconomy

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#OnboardApp

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Tomorrow

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#CybercrimeCost
Damages up to
$6Trillion¹
Fines up to
4
%Global
Turnover²
¹Source:Cybersecurityventures.com
²Source:Transportsecurityworld.com

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#FraudDetection

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#Accessibility

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“A rail passenger
was dropped off on a
platform late at night
and the lift was broken.
The train was gone and he was
alone at the bottom of the stairs.
It was a small train station in the
middle of nowhere.”
AS, German traveler, quadriplegic

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Car rental
Train station
5.3
4.9
Accessibility ranking
6.2
Booking process 5.9
Airport 5.7
Plane 5.6
Train 5.1
Hotel

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#Connect

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The day after tomorrow

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#Blockchain

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#LoyaltyCards

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#BaggageTracking

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#IdentityManagement

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#SimplifyingSettlements

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Blockchain:
harnessing
its potential
in travel

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#CustomerCentricity

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#CustomerCentricity

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