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Content Title, PMM, Design &
Digital Evaluations
Audience Research
Title Evaluation
Title Evaluations I & II
● 5 titles
● A & B forms
● 30 participants
● Initial, impressions of the
exhibition & best fitting
● 3 titles and 3 subtitles
● added “and self-control”
to the description.
● 1 form
● 20 participants
● Initial & best fitting
A & B Favorite Title
A & B First and Second Favorites
A & B Least Favorites
UCL’s Institute of Archaeology is
developing an exhibition which will
explore the UK’s attempts to manage
mental illness in the last 200 years
through the concept of control and
self-control. Ultimately, we hope to
open a dialogue on the ethics
surrounding mental illness.
A & B Best Representative
“I don’t like the idea of
‘controlling’ mental illness, it
implies there is a ‘correct’ mental
state. It assumes a lack of freedom
in the mind; ‘managing’ is better.”
“I chose Frame of Mind because it
sounds pleasant. Something about
Under Control and the other ones
makes people feel uncomfortable.”
“Under Control and Mind Controls
are more clearly about ‘control’
while Frame of Mind is maybe
more about the ‘mind’.”
Evaluation II
1. Under
Control?
2. Frame of
Mind
3. Mentalities
1. Managing
Mental Illness
2. Control in
Mental Illness
3. Controlling
Mental Illness
Favorite and Least Favorite Title
Favorite and Least Favorite Subtitles
Most Representative Main Title
“The question mark makes it
technically more accurate and less
intimidating.”
“A question mark makes it more
positive.”
“Under Control? is fitting to
description, but I don’t like the
word ‘control’. Aggressive.”
Most Representative Subtitle
“Managing sounds more
politically correct, like you can’t
‘control’ it, but you can ‘manage’
it.”
“Control in Mental Illness gives
you a feeling of control;
Controlling Mental Illness implies
it needs controlling.”
“Controlling Mental Illness
definitely has a different
meaning than what you’re trying
to convey.”
30
Said they were initially most attracted to
Frame of Mind
27
Said the title that best represented what we
were trying to convey was
Under Control or Under Control?
8
Expressed explicit discomfort with using
the word ‘control’
1. Under Control
/ Under
Control?
2. Frame of Mind
3. Mentalities
1. Managing
2. Control in
3. Controlling
Mental Illness
Personal Meaning Mapping
‘Mental Illness’
High Emotions and a Taboo Subject
The clearest conclusion from the personal meaning mapping is
that when people hear “mental illness,” most immediately they
think of negative stereotypes, negative emotions, and a concern
over lack of support.
Well Known Mental Illnesses
● ADHD
● Anorexia nervosa
● Body dysmorphia
● Associated medical issues
(physical)
● Trauma
● Rage
● Abuse
● Manic depressive
● Panic Disorder
● Depression (6 respondents)
● Anxiety (4 respondents)
● Bipolar (3 respondents)
● Schizophrenia (3
respondents)
● Suicide/ Suicidal
thoughts/ Self-harm (3
respondents)
● PTSD (2 respondents)
Perceptions
● Seen as “shameful” or “weak”
● “Selfish illness”
● “Different”
● Something“wrong” with you
● Shameful
● “Faking”
● Person wanting attention
● “Toughen up”
● Being dramatic
● Misunderstood within society
● Under-represented
● Understated
● Taboo subject
● Stigma
● “Crazy”
● Emo
When many people hear mental illness they think of
“one flew over the cuckoo’s nest” or other “commercial”
examples that make mental illness seem “other” and
extreme when really it’s more common and less
“entertaining”
Must learn to manage it and work with it
rather than cure or control. People think you
just ned to get your feelings under control
when really its offensive to think mental
disorders are something that can’t be
controlled – if we could control it then we
wouldn’t choose to have it
Emotions
Loneliness Anger Misunderstanding
Blame Jumpy Rejection
Fear Fear of losing work
Taboo yet Universal
6 Respondents mentioned how this is an
issue common to everyone:
● Could affect anyone - family, friends -
“those who have it, and those who live
with those who have it”
● “Common issue”
● “Effects all”
● Even Stephen Fry suffers mental illness
● “Very real” and “Widespread”
● “Big issue”
But 7 respondents talked about how it is a
taboo subject that isolates people:
● Hidden disease
● Hidden - invisibility
● Loneliness
● Isolation
● Need to hide it
● Alone
Treatments and Support (or lack thereof)
● Not enough is done
● Under evaluated by the government
● Need more research on the issue
● More understanding about the mind and
how it works
● Treatment is expensive
● How can I cope
● Long term struggle
● Journey
● “Support (or lack thereof)”
● Family (support)
● Need help and understanding
● Conversation - Communication
● Nightline
● Mental institutions – Therapy
● Alternative therapy - art, music, and drama
● CBT (did not know what it meant or stood
for thought)
● Medicine
● Drugs - medication
● Pills
NHS
Current news on BBC about an NHS scandal - that they’ve spent 1.6 million towards
the community to provide aid, but still tragedy happens. That people have complained
that there needs to be more social concern to mental illness (more understanding,
tolerance, etc.)
All the NHS resources no help
Following the social constructivist
learning theory: we need to make sure
that the exhibition provides an
emotional scaffold that supports the
visitor and promotes inclusive and
emotionally positive conversations.
Design Evaluation
Color and Font
● 5 color schemes
● Color variations when
printed
● Conducted in the gallery
for proper lighting &
comparison
● 5 Fonts
● Problem with
Font tool
○ 2 versions
○ 29 first; 21
second
19 / 50
Least appropriate
“Bright colors are aggressive.”
“Scary” “Stark”
“Too common for the topic.”
“Orange makes me think of
Sainsbury’s
“Not Black”
12 / 50
Most appropriate
“2 is my second favorite” x 2
“Especially the neutral colors”
“Brown/beige is nice.
13 / 50
Least appropriate
12 / 50
Most appropriate
“You don’t want anything too bright.”
“Light colors lower stress levels.
“Like the blue”
“Pastels”
“Feels ‘girly’”
17 / 50
Most appropriate
“A bit more random in
color scheme”
QR Code Online Poll
Will you use QR codes to access web-
based information on your phones in
an exhibition?
YES: it’s quite useful to learn more about the object.
NO: It will be difficult / incapable / time-wasted / useless for
me.
MAYBE: If the WIFI is ultra-fast or I’m particularly interested.
UCL Institute of Archaeology Alumni
Society for Archaeological Masters Students
UCL Institute of Archaeology, Graduate Admissions
2016/17
UCL Museum Studies
UCL Museum Studies 2015-2016
Society of Archaeological Masters Students 2015-
2016
UCLU Museum Society
London Museum and Gallery Access Events
From 22:00, 6th, March
to 22:00, 8th, March
48 hours
8 Groups
110 responses
Typical Comments
It will probably not work on my Windows phone.
What’s the reasoning for using QR codes? Why not use short urls, augmented reality or NFC?
What?—Does anyone actually use those?
QR codes are problematic for real world use. You need good wifi, a reason why they will enhance
the user’s experience, appropriate URL encoded in the information and willing users. Usually this
doesn’t happen.
It will happen anyway sooner or later. But digitalization in that case undermines physical (real)
interaction with objects.
I don’t really get QR codes-personally I find it’s easier/less effort to just access a link provided
via my phone browser directly.
QR Codes are not welcomed.
----------at least at UCL.
Content and Collections Questionnaire
Tomorrow, 10 March

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Title, Design & PMM Evaluations

  • 1. Content Title, PMM, Design & Digital Evaluations Audience Research
  • 3. Title Evaluations I & II ● 5 titles ● A & B forms ● 30 participants ● Initial, impressions of the exhibition & best fitting ● 3 titles and 3 subtitles ● added “and self-control” to the description. ● 1 form ● 20 participants ● Initial & best fitting
  • 4. A & B Favorite Title
  • 5. A & B First and Second Favorites
  • 6. A & B Least Favorites
  • 7. UCL’s Institute of Archaeology is developing an exhibition which will explore the UK’s attempts to manage mental illness in the last 200 years through the concept of control and self-control. Ultimately, we hope to open a dialogue on the ethics surrounding mental illness.
  • 8. A & B Best Representative
  • 9. “I don’t like the idea of ‘controlling’ mental illness, it implies there is a ‘correct’ mental state. It assumes a lack of freedom in the mind; ‘managing’ is better.”
  • 10. “I chose Frame of Mind because it sounds pleasant. Something about Under Control and the other ones makes people feel uncomfortable.”
  • 11. “Under Control and Mind Controls are more clearly about ‘control’ while Frame of Mind is maybe more about the ‘mind’.”
  • 12. Evaluation II 1. Under Control? 2. Frame of Mind 3. Mentalities 1. Managing Mental Illness 2. Control in Mental Illness 3. Controlling Mental Illness
  • 13. Favorite and Least Favorite Title
  • 14. Favorite and Least Favorite Subtitles
  • 16. “The question mark makes it technically more accurate and less intimidating.” “A question mark makes it more positive.”
  • 17. “Under Control? is fitting to description, but I don’t like the word ‘control’. Aggressive.”
  • 19. “Managing sounds more politically correct, like you can’t ‘control’ it, but you can ‘manage’ it.”
  • 20. “Control in Mental Illness gives you a feeling of control; Controlling Mental Illness implies it needs controlling.”
  • 21. “Controlling Mental Illness definitely has a different meaning than what you’re trying to convey.”
  • 22. 30 Said they were initially most attracted to Frame of Mind
  • 23. 27 Said the title that best represented what we were trying to convey was Under Control or Under Control?
  • 24. 8 Expressed explicit discomfort with using the word ‘control’
  • 25. 1. Under Control / Under Control? 2. Frame of Mind 3. Mentalities 1. Managing 2. Control in 3. Controlling Mental Illness
  • 27. High Emotions and a Taboo Subject The clearest conclusion from the personal meaning mapping is that when people hear “mental illness,” most immediately they think of negative stereotypes, negative emotions, and a concern over lack of support.
  • 28.
  • 29. Well Known Mental Illnesses ● ADHD ● Anorexia nervosa ● Body dysmorphia ● Associated medical issues (physical) ● Trauma ● Rage ● Abuse ● Manic depressive ● Panic Disorder ● Depression (6 respondents) ● Anxiety (4 respondents) ● Bipolar (3 respondents) ● Schizophrenia (3 respondents) ● Suicide/ Suicidal thoughts/ Self-harm (3 respondents) ● PTSD (2 respondents)
  • 30. Perceptions ● Seen as “shameful” or “weak” ● “Selfish illness” ● “Different” ● Something“wrong” with you ● Shameful ● “Faking” ● Person wanting attention ● “Toughen up” ● Being dramatic ● Misunderstood within society ● Under-represented ● Understated ● Taboo subject ● Stigma ● “Crazy” ● Emo
  • 31. When many people hear mental illness they think of “one flew over the cuckoo’s nest” or other “commercial” examples that make mental illness seem “other” and extreme when really it’s more common and less “entertaining”
  • 32. Must learn to manage it and work with it rather than cure or control. People think you just ned to get your feelings under control when really its offensive to think mental disorders are something that can’t be controlled – if we could control it then we wouldn’t choose to have it
  • 33. Emotions Loneliness Anger Misunderstanding Blame Jumpy Rejection Fear Fear of losing work
  • 34. Taboo yet Universal 6 Respondents mentioned how this is an issue common to everyone: ● Could affect anyone - family, friends - “those who have it, and those who live with those who have it” ● “Common issue” ● “Effects all” ● Even Stephen Fry suffers mental illness ● “Very real” and “Widespread” ● “Big issue” But 7 respondents talked about how it is a taboo subject that isolates people: ● Hidden disease ● Hidden - invisibility ● Loneliness ● Isolation ● Need to hide it ● Alone
  • 35. Treatments and Support (or lack thereof) ● Not enough is done ● Under evaluated by the government ● Need more research on the issue ● More understanding about the mind and how it works ● Treatment is expensive ● How can I cope ● Long term struggle ● Journey ● “Support (or lack thereof)” ● Family (support) ● Need help and understanding ● Conversation - Communication ● Nightline ● Mental institutions – Therapy ● Alternative therapy - art, music, and drama ● CBT (did not know what it meant or stood for thought) ● Medicine ● Drugs - medication ● Pills
  • 36. NHS Current news on BBC about an NHS scandal - that they’ve spent 1.6 million towards the community to provide aid, but still tragedy happens. That people have complained that there needs to be more social concern to mental illness (more understanding, tolerance, etc.) All the NHS resources no help
  • 37. Following the social constructivist learning theory: we need to make sure that the exhibition provides an emotional scaffold that supports the visitor and promotes inclusive and emotionally positive conversations.
  • 39. Color and Font ● 5 color schemes ● Color variations when printed ● Conducted in the gallery for proper lighting & comparison ● 5 Fonts ● Problem with Font tool ○ 2 versions ○ 29 first; 21 second
  • 40.
  • 41.
  • 42. 19 / 50 Least appropriate
  • 43. “Bright colors are aggressive.” “Scary” “Stark” “Too common for the topic.” “Orange makes me think of Sainsbury’s “Not Black”
  • 44.
  • 45. 12 / 50 Most appropriate
  • 46. “2 is my second favorite” x 2 “Especially the neutral colors” “Brown/beige is nice.
  • 47.
  • 48. 13 / 50 Least appropriate
  • 49.
  • 50. 12 / 50 Most appropriate
  • 51. “You don’t want anything too bright.” “Light colors lower stress levels. “Like the blue” “Pastels” “Feels ‘girly’”
  • 52.
  • 53. 17 / 50 Most appropriate
  • 54. “A bit more random in color scheme”
  • 55.
  • 57. Will you use QR codes to access web- based information on your phones in an exhibition? YES: it’s quite useful to learn more about the object. NO: It will be difficult / incapable / time-wasted / useless for me. MAYBE: If the WIFI is ultra-fast or I’m particularly interested.
  • 58. UCL Institute of Archaeology Alumni Society for Archaeological Masters Students UCL Institute of Archaeology, Graduate Admissions 2016/17 UCL Museum Studies UCL Museum Studies 2015-2016 Society of Archaeological Masters Students 2015- 2016 UCLU Museum Society London Museum and Gallery Access Events
  • 59. From 22:00, 6th, March to 22:00, 8th, March 48 hours 8 Groups 110 responses
  • 60. Typical Comments It will probably not work on my Windows phone. What’s the reasoning for using QR codes? Why not use short urls, augmented reality or NFC? What?—Does anyone actually use those? QR codes are problematic for real world use. You need good wifi, a reason why they will enhance the user’s experience, appropriate URL encoded in the information and willing users. Usually this doesn’t happen. It will happen anyway sooner or later. But digitalization in that case undermines physical (real) interaction with objects. I don’t really get QR codes-personally I find it’s easier/less effort to just access a link provided via my phone browser directly.
  • 61.
  • 62. QR Codes are not welcomed. ----------at least at UCL.
  • 63. Content and Collections Questionnaire Tomorrow, 10 March