Top retail technology SMB leaderboards for Point of Sale (POS), Back of House (BOH) inventory and labor scheduling, and hardware deployment/maintenance services.

1. 1 Appetize 81.0% 1 eRestaurant 90.0% 1 Granite 93.1%
2 Revel 78.6% 2 Hubworks 83.1% 2 Pivital 87.9%
3 Silverware 77.0% 3 Silver 63.4% 3 CompuCom 84.5%
4 ITWERCS 76.4% 4 CrossCom 83.8%
5 Silver 73.6% 5 Level 10 77.9%
6 FranPOS 73.4% 1 eRestaurant 90.9% 6 RTG 77.5%
7 Square 68.2% 2 Hubworks 86.6% 7 Direct Source 63.2%
3 Silver 59.2%
1 Granite 91.5%
2 Pivital 81.2%
3 CrossCom 77.2%
4 CompuCom 76.5%
5 Level 10 70.6%
6 RTG 65.0%
7 Direct Source 47.7%
Front of House Back of House Hardware Services
Point of Sale Workforce Management Deployment
Inventory Management
Maintenance
SMB
RETAIL TECHNOLOGY LEADERBOARDS
2019
Q1
©2019 Grid Decision LLC
Leaderboard Criteria:
• Scope: North America
• Criteria: all categories except
Experience
Statement of Objectivity:
• No funding from vendors
• RFI questions are auto-scored