2. I am looking out for new opportunities in a stimulating environment so as to gain
further experience in System Administration and Network Support while increasing
my knowledge and maintaining my capability with advancements within the IT
Industry in a more challenging position with greater growth potential.
BIOGRAPHY
I am a conscientious, hard worker who performs well under pressure. A determined
fast, learner with a strong Technical background which includes Component level
repair ,Networking and basic Unix experience.
I'm always striving for continued excellence and improved efficiency that will develop
my skills in a stimulating and challenging environment. I am friendly and co-operative
and believe that I will be an asset to any employer by applying my organizational
skills on your standards of productivity.
My inherent passion for interaction with various types of people allows me to provide
exceptional customer service.
Furthermore, I work well independently, or in a team
Please see my enclosed résumé for additional information on my experience
as a first step in exploring the possibilities of employment with your company.
PS: I have a disability and am in renal failure requiring dialysis 3 times weekly
however the opportunity presented in this listing is very interesting, and I believe that
my strong networking experience and technical background will make me a very
competitive candidate for this position I would appreciate your time in reviewing my
enclosed Resumé and would like to restate my desire for an opportunity to meet with
you to discuss the position further.
Thank you for your consideration.
Yours sincerely
ALLAN HENRY

3. PERSONAL DETAILS
Full Names Allan Henry
ID Number 740503 rest upon request
Home Language English
Other Languages Afrikaans
Nationality South African
Residential Area Retreat 7945 Cape Town 8000 South Africa
Salary required R25 500 – R30000 (neg)
Availability 1 month given notice (30 days)
Sex Male
Marital Status Married
Drivers license Code 08
Email address
ahenry@upd.co.za ; ahenry@mweb.co.za
Contact Details
Cellular Phone : (+27) 083 3812346
Work Number : (+27) 021 550 1490
Home Number : (+27) 021 7122810
Fax Number : (+27)086 6441955

4. QUALIFICATIONS
Qualification Institution Year
2 yrs of Engineering (Mechanical + Heavy
Current Electrical)
Athlone Technical College 1993 – 1995
Networking Certificate
Mcse Bridging Course
Comtech Cape Town 1997
A+ PC Technician Dynamic Training Solutions
Cape Town
1998
CAREER SUMMARY
Company
Employment
Dates
Position
Panasonic South Africa
August 1995 –
March 1998
Electrical Operator
Multi Media Computers
May 1998 – April
2000
Information Systems Support
(Contracted to NUPD)
New United Pharmaceutical
Distributors
May 2000 – Current Information Systems Support
CAREER DETAILS

5. Responsibilities:
• Machine Operation (PCB Assembly)
• Fault Finding (Component Level Repairs)
• Down loading and Maintenance (Pre Written Command Level Programs) (ASCII)
CAREER DETAILS
COMPANY Panasonic South Africa
EMPLOYMENT DATES August 1995 – March 1998
POSITION HELD Electrical Operator
REASON FOR LEAVING Retrenched (LIFO) Company Down Sizing

6. Responsibilities:
• Monitor LAN / WAN
• Fault Finding (Component Level Repairs)
• Solaris 8 and 9 support
• Monitor of System (Lan and Wan)
• Backups using Quantum Dlt drives
• Support of Production and Management areas
• Hardware installations and configuration as required by users
• Software installations as required by users
• Network installations and administration – Configuration of Jet-Streams and Modular Terminal
Servers, Cabling UTP and BNC.(Wall Boxes and Patch Panels)(Cabinets)(Telephone/Fax)
• Monitor, administrating, spooling, configuration and basic maintenance of printers (Kyocera)
and document centers (Xerox , Kyocera)
• Windows 95 / 98 / ME, NT 4 / 2000 administration, their most common applications, hardware
and networking
• Customer queries and installation of hardware and software as required
CAREER DETAILS
COMPANY Multi Media Computers
EMPLOYMENT DATES April 1998 – April 2000
POSITION HELD Information Systems Technician
REASON FOR LEAVING Financial Security

7. Responsibilities:
• Configuration of Users (Setup and Network Access )
• Monitor of System (Lan and Wan)
• Backups using Quantum Dlt. tape drives
• Support of Production and Management areas
• Support of PABX , ACD and Access Control Systems
• Solaris 9 and 10 basic support
• Hardware and Software installations and training as required by users (Wan and Lan)
• Maintenance and repair of Hardware Pc’s, Notebooks, Scanners, Printers
• Network installations and administration – Configuration of 3Com Switches, Jet-Streams and
Modular Terminal Servers, Cabling UTP (Cat 5/6) and BNC.(Cabinets, patch panels and wall
boxes) and Internal movement of Telephone Lines
• Manufacture of Network and Telephone Cables
• Monitor, administrating, spooling, configuration and basic maintenance of printers (Kyocera)
and document centers (Xerox, Kyocera multi functionals)
• Monitor , administrating and basic maintenance of Voip Telephone System (3Com NBX
Netset , Nec Voip System)
• Windows 95 / 98 / ME, NT 4 / 2000 /XP Win7 and 8.1 administration, their most common
applications, hardware and networking
• Support of Customer queries and installation of hardware and customized software and training
as required .
• Support of Queries regarding(Electronic Ordering Systems) our own and Independent (P.O.S.)
companies (Orderwise , Xprocure, CKS, Compuassist )
• Liasing with Independent external 3rd
party support as regards fulfillment of contracted services
• UPS and Generator (General Maintenance Checking and Testing , Refueling as required)
• Updating Documentation
• Sourcing and Ordering of Hardware and Consumables
• Updating Software on PDA’s and Notebooks used for stock counts
PROGRAMMING
LANGUAGES
Borland C++ Borland C Visual Basic 5 DOS 6.22 Windows
Command Line
DEVELOPMENT    
MAINTAIN 
ONLINE 
COMPANY New United Pharmaceutical Distributors
EMPLOYMENT DATES May 2000 – Current
POSITION HELD Information Systems Clerk

8. ANALYZE / DESIGN    
MONTHS EXP. 6 (not working
exp)
6 (not working
exp)
6 (not working
exp)
6 (command
level exp )
Current
LAST USED 2001 2000 2000 1999
OPERATING
SYSTEMS
Windows 95/98 Windows ME
Windows XP
Windows
2000/7/8.1
Novell NT4 and
Windows 2000
Server
Sun Solaris
Unix 8/9/10
Linux
S.U.S.E 7.2
Ubuntu 10.4
USE   (limited) limited limited
INSTALL    limited
ADMINISTRATION   limited limited
MONTHS EXP. 96+ 96+ 54+ 72+ 12+
LAST USED 2007 Current Current Current Current
SOFTWARE
PACKAGES
Office 2000 /2003
/2007/2010
FTP Server Internet and
Email Packages
Sockscap 32
Tunnel
Lotus Smart
Suite
9.5
USE    
INSTALLATION     
TRAIN / SUPPORT    (limited)
MONTHS EXP. 96+ 12 96+ 6 12
LAST USED Current Current Current 2001 2001
HARDWARE MTS & JET
STREAMS
(3 Com
Switches)
Routers A.d.s.l
Modems
SCANNERS &
PRINTERS
TERMINALS MOST PC /
Notebook
Component level
USE     
INSTALLATION     
MAINTENANCE     
FAULTFINDING     
MONTHS EXP. 120+ 120+ 120+ 120+ 120+
LAST USED Current Current Current Current Current
REFERRALS

9. Designation Contact Number
Mr. Paul Card
Medicom Commercial Consultants
System Manager
(+27)0114701065
(+27)0824128634
Ms. Dawn Coetzee
Medicom Commercial Consultants
System Administrator
(+27) 011 4701287
(+27) 072 789 9927
Mr. Jay Naran
Medicom Commercial Consultants
Database Developer Administrator
(+27) 0744700011
Mr. Dewald De Vos
Medicom Commercial Consultants/(BAT)
System Support
(+27) 0721400556
Mr. Marcus Havenga
Medicom Commercial Consultants
System Support
(+27) 011 4701062
(+27) 083 274 4730
Mr. Devlin Pammenter
Medicom Commercial Consultants / (Insitu)
System Support Administrator
(+27)0798871513
Mr. P Weber
Multi Media Computers
Systems Analyst / Architect
(+27) 021 5301600
(+27) 0824657446

10. Designation Contact Number
Mr. Paul Card
Medicom Commercial Consultants
System Manager
(+27)0114701065
(+27)0824128634
Ms. Dawn Coetzee
Medicom Commercial Consultants
System Administrator
(+27) 011 4701287
(+27) 072 789 9927
Mr. Jay Naran
Medicom Commercial Consultants
Database Developer Administrator
(+27) 0744700011
Mr. Dewald De Vos
Medicom Commercial Consultants/(BAT)
System Support
(+27) 0721400556
Mr. Marcus Havenga
Medicom Commercial Consultants
System Support
(+27) 011 4701062
(+27) 083 274 4730
Mr. Devlin Pammenter
Medicom Commercial Consultants / (Insitu)
System Support Administrator
(+27)0798871513
Mr. P Weber
Multi Media Computers
Systems Analyst / Architect
(+27) 021 5301600
(+27) 0824657446