1. www.cefpro.com/oprisk
Andrew Sheen
Head of Operational Risk
Regulatory Advisory
Credit Suisse
Peter Mitic
Head of Advanced
Analytics UK
Santander UK
Campbell Davidson
Head of Operational Risk
Management Framework
RBS
Jenny Birdi
GlobalHeadofThree
LinesofDefenseProgramme
HSBC
Michael Grimwade
ED, Operational Risk
Management
MUFG Securities
Philip White
Executive Director,
Framework, Conduct Risk
and Capital
UBS Investment Bank
Laurence Bogni Bartholme
Head of International Risk
Oversight for EMEA
Wells Fargo
Will Martyn
Head of Operational Risk
Framework & Policy
HSBC
CPD ACCREDITATION: ENDORSED BY
CO-SPONSORS:
14-15 MARCH 2017 | MONUMENT, 8 EASTCHEAP, LONDON
Aligning Operational Risk Frameworks and Controls for a Broader View of
the Risk Function and Using to Drive Business Decisions
NEW GENERATION
OPERATIONAL RISK: EUROPE
REGULATORY AGENDA
An overview of the regulatory landscape across
operational risk from the PRA
CONDUCT RISK
Reviewing overlaps with operational risk and fitting
conduct risk into a broader risk framework – From the FCA
LINES OF DEFENSE
A review of the roles of each line of defense across
large banking organisations
ERM
Incorporating operational risk into a larger ERM
framework and reviewing differing approaches
REPUTATION RISK
A review of the link between conduct risk events and
reputation implications
SCENARIO ANALYSIS
Challenges, overview and uses of scenario analysis
as a value adding exercise
RISK APPETITE
Using risk appetite and use test for reflective results
aligned with operational risk framework
VENDOR RISK
Understanding supply chain and third party risks to
better identify vulnerabilities
EMERGING RISKS
Reviewing the evolving model risk and requirements to
ensure accurate reporting of stress test outcomes
KEY TOPICS TO BE ADDRESSED:
3RD ANNUAL
#OpRisk17
NEW YEAR SPECIAL
£1099REGISTER BY 3 FEBRUARY
Mark Russell
Operational Risk
Specialist
PRA Bank of England
HEAR FROM MORE THAN 20 SENIOR
OPERATIONAL RISK PROFESSIONALS INCLUDING:
KEYNOTE REGULATORY ADDRESSES:
Tin Lau
Manager, Financial Risk &
Products & Operational Risk
FCA
BWise

2. 3RD ANNUAL NEW GENERATION OPERATIONAL RISK: EUROPE | 14-15 MARCH, 2017 | LONDON
WHY ATTEND
3rd Annual New Generation Operational Risk 2017 will bring
together industry professionals to provide a platform for
discussion, insights and reviewing of the top priorities across the
industry.
Operational risk is an area that is expanding in focus with many
institutions deploying large resources and focusing attention on
better management, understanding and most importantly
adding value to the enterprise to overcome the direct and
indirect risks associated.
The Center for Financial Professionals looks to provide high-level
insight on critical operational risk areas through interactive panel
discussions, thought provoking presentations, interactive Q&A’s,
luncheon roundtables and extensive networking opportunities to
further progress the discussions.
SPONSORSHIP & EXHIBITION
Advance your branding, awareness, industry expertise, thought-leadership and lead-
generation at 3rd Annual New Generation Operational Risk: Europe.
Sponsorship and exhibition with the Center for Financial Professionals offers unique
networking, brand recognition and thought- leadership deliverance opportunities with
senior risk professionals from around the world. Whether you want full branding across the
event or simply a well-positioned exhibition stand, our business development team will
tailor the right package for you. We do everything we can to help you get your marketing
message across and also to benchmark the return on your investment.
MEDIA PARTNERS
Call us on +44 (0) 20 7164 6582 or email andreas.simou@cefpro.com to find out more
#OpRisk17
Up to 15.5
CPD Credits
www.cefpro.com/oprisk
CO-SPONSORS
Nasdaq BWise is a global
GRC technology leader.
We help organizations, both big and small, around
the globe, embed, sustain, and streamline their
GRC and integrated risk management activities.
The BWise software application is the cornerstone
of Nasdaq’s GRC technology portfolio. It offers a
wide range of leading GRC functional capabilities
for risk management, internal audit, internal control,
information security and regulatory compliance.
Having implemented some of the largest GRC
projects in various industries around the globe in
various industries means that Nasdaq BWise will truly
be able to leverage its global resources to ensure a
successful implementation by bringing a blend of
technical and industry experience, a mature project
governance methodology, and a dedication to
effectively and efficiently transfer knowledge for long-
term success.
About Nasdaq - Nasdaq is recognized around the
globe as a diversified worldwide technology, trading
and information services provider to the capital
markets, with more than 3,500 colleagues serving
businesses and investors from over 50 offices in 26
countries across six continents – and in every capital
market.
OpenSky is an independent
consulting company and
we provide solutions that
help enterprises enable
and secure the digital enterprise. Using a proven
engagement methodology, we are able to reduce
the cost and risk of becoming a digital enterprise. We
provide solutions in the areas of Mastering Risk, Cloud
Enabled Infrastructure, and Advanced Cyber Defenses.
Our consultants average 10 plus years of enterprise
experience and use a collaborative style to maximize
knowledge transfer to our customers.
Today’s global, fully connected and rapidly changing
business environment requires thinking about risk in
new ways. OXIAL’s leading-edge Governance Risk and
Compliance (GRC) solutions take an innovative and
unified approach to allow you to maximize strategic
and operational performance, cost-effectively manage
regulations and policies and proactively mitigate
business risks.
Our solutions are entirely built to match organizations’
specific needs, with an integrated GRC approach
which aligns and links all essential governance, risk,
internal control, internal audit, finance and compliance
elements on a single platform. OXIAL’s modular and
scalable solutions are designed to address some of
the greatest challenges impacting organisations that
are faced with Risk Management, Internal Control,
Compliance and Audit.
OXIAL operates globally across
multiple industries. More than
40 customers have already
chosen OXIAL to drive business
performance and achieve success.
More than 30,000 customers worldwide—including
nearly half the global Fortune 500—rely on RSA’s
business-driven security™ strategy for cyber
threat detection and response, identity and
access management, online fraud prevention, and
governance, risk and compliance solutions. Armed
with the industry’s most powerful tools, enterprises can
better focus on growth, innovation and transformation
in today’s volatile business environment.
RSA Archer® empowers you to
address the most critical domains of
business risk and to evolve your risk
management program. It features
a full suite of multi-disciplinary
risk management solutions and a single configurable
software platform.
RSA SecurID® Suite is an integrated, end-to-end
identity assurance solution that allows organizations
to confirm and manage identities and provide secure
and convenient access to users from the endpoint to
the cloud.
Protect your organization from known cyber threats and
from attack methods no one has ever seen before with
RSA NetWitness® Suite, an award-winning solution
that gives you the ability to stop cyber-attacks in their
earliest stages.
Thomson Reuters provides
professionals with the
intelligence, technology
and human expertise they need to find trusted answers.
We enable professionals in the financial and risk, legal,
tax and accounting, and media markets to make the
decisions that matter most, all powered by the world’s
most trusted news organization.
Whether complying with
regulatory requirements
or managing financial
transactions, addressing a single key risk, or working
toward a holistic enterprise risk management strategy,
Wolters Kluwer works with customers worldwide to
help them successfully navigate regulatory complexity,
optimize risk and financial performance, and manage
data to support critical decisions. Wolters Kluwer
provides risk management, compliance, finance and
audit solutions that help financial organizations improve
efficiency and effectiveness across their enterprise, with
more than 30 offices in 20 countries.
ENDORSED BY
Founded in 2005, ORIC
International is the leading
operational risk consortium for the
(re)insurance and asset management sector globally.
There are currently 41 members of the consortium, with
accelerating international growth. ORIC International is
a not-for-profit industry body dedicated to helping its
members enhance the capabilities of their operational
risk functions. This industry body facilitates the
anonymised and confidential exchange of operational
risk intelligence between member firms, providing a
diverse, high quality pool of quantitative and qualitative
information on relevant operational risk exposures.
As well as providing operational risk event data, ORIC
International also provides industry benchmarks,
undertakes leading edge research, sets trusted standards
for operational risk and provides a forum for members to
exchange ideas and best practice. This comprehensive
offering is designed to empower risk professionals to
help their business and their Board in the identification,
assessment, management/measurement, monitoring
and reporting of operational risk.
BWise

3. 3RD ANNUAL NEW GENERATION OPERATIONAL RISK: EUROPE | 14-15 MARCH, 2017 | LONDON
08.15 REGISTRATION & COFFEE
08.50 CHAIR’S OPENING REMARKS
KEYNOTE ADDRESS
09:00 An overview of the regulatory agenda for 2017
Mark Russell, Operational Risk Specialist, PRA Bank of England
PANEL DISCUSSION
9.40 Managing regulatory risk in an increasingly uncertain
world where the costs of failure have never been greater
• Why has op risk not been a greater focus of Basel given the
GFC was largely driven by operational risk failures?
• What do the regulators expect from operational risk and OR
managers?
• Regulatory change – how to survive the continuing storm
• The demise of AMA – what does it mean and what lessons
are there?
• Managing uncertainty post Brexit – lessons learned for risk
managers
• Regulatory trends: managing regulatory risk in an
increasingly uncertain landscape
• Operating in a zero or negative interest rate environment
Andrew Sheen, Head of Operational Risk Regulatory Advisory,
Credit Suisse (tbc)
Jimi Hinchliffe, CEO, NJ Risk and Regulatory Consulting,
Former Head of Policy, Risk & Regulatory Affairs, MUFG
Mark Russell, Operational Risk Specialist, PRA Bank of England
10.30 MORNING REFRESHMENT BREAK & NETWORKING
DOUBLE SESSION
11.00 Risk frameworks - understanding roles and
responsibilities of each line of defense and the role for
operational risk managers
• Responsibility and accountability of each line
• Oversight: people, structure and reporting lines
• Operational risk as a function – what is the value proposition
• Skills required for effective operational risk/oversight team
• Key linkages/ interactions – including with the 3rd LOD
• Risk appetite/ tolerance
Philip White, ED, Head of Framework, Design & Systems, UBS
Investment Bank
Jenny Birdi, Global Head of Three Lines of Defense, HSBC
12.20 LUNCH BREAK & NETWORKING
PEOPLE RISK
13.20 The senior managers’ and certification regime – a year on
• Has SM&CR changed the way regulated businesses work?
• The evolution of people risk within Yorkshire Building Society
• Understanding the impact of SM&CR on culture
• Making culture change “stick” and approaches to culture
measurement
Natalie Saunders, Head of People Risk, Yorkshire Building
Society Group
ERM DOUBLE SESSION
14.00 Structuring operational risk as a function within a
broader ERM framework: Fragmented Vs. Holistic ERM
approach
• Aligning with financial crime, regulatory risk, compliance
• Bringing risk siloes together – providing the ‘umbrella’ for
centralised reporting, risk taxonomy etc.
• Convergence and balance across the industry
• Behavioral economics
• Enterprise wide governance programme
Will Martyn, Head of Operational Risk Framework & Policy, HSBC
Simon Cartlidge, Head of Operational Risk Governance, Legal
& General
15.20 AFTERNOON REFRESHMENT BREAK & NETWORKING
COMPLIANCE
15.50 Aligning operational risk and compliance teams for
effective oversight and management
• Rules based to more principles based
• Considering risk management processes
• Changing nature of regulatory compliance
• Ownership of risk and control framework
• Residual risk exposure and transparency
• How to manage thematic/ cross cutting issues and risks
Brian Gregory, VP, Market Management, Non-Financial Risk/
GRC, EMEA, Wolters Kluwer
KRIs
16:30 Defining the key in key risk indicators: building a
framework to report leading indicators
• Building frameworks
• Limiting metrics – they can’t all be ‘key’
• Responsibilities between lines
• Continuous or dynamic based risk assessment
• Trigger based approach
• Practical challenges – how to ‘use’ KRIs to drive decision
making
• Board room to basement
Bart van der Hoeven, Senior Director Solutions Consulting,
Nasdaq Bwise
POLICY & FRAMEWORK PANEL DISCUSSION
17:10 Adopting policy requirements and embedding into
day to day activities
• What is a good policy
• Monitoring compliance with policy
• Policy versus WAH (What Actually Happens)
• Adopting policy and embedding into day to day activities
• Control monitoring
• Good control approaches
• Monitoring and testing
• Control framework
• Back to basics
Will Martyn, Head of Operational Risk Framework & Policy, HSBC
18.00 CHAIR’S CLOSING REMARKS
18.10 END OF DAY ONE & DRINKS RECEPTION
AGENDA
DAY ONE | 14 MARCH
#OpRisk17 www.cefpro.com/oprisk

4. 3RD ANNUAL NEW GENERATION OPERATIONAL RISK: EUROPE | 14-15 MARCH, 2017 | LONDON
AGENDA
DAY TWO | 15 MARCH
#OpRisk17 www.cefpro.com/oprisk
08.30 REGISTRATION & COFFEE
08.50 CHAIR’S OPENING REMARKS
09.00 Reviewing how conduct and operational risk overlap
and fitting conduct risk into broader risk framework
Tin Lau, Management, Financial Operational Risk & Complex
Products, Prudential Specialist Division, FCA
SCENARIO ANALYSIS
09.40 Utilising operational risk scenario analysis and stress
testing to gain benefit to the business
• Challenges
• Anatomy of historical tail risks
• Overview
• Determining a portfolio of scenarios
• Techniques: root cause analysis, delphi and judgment
• Validation: individual scenarios and portfolios
• Uses
• Pillar 2a & b
• Limit setting, insurance, product design, & targeted
monitoring of key controls
Michael Grimwade, Executive Director, Operational Risk
Management, MUFG Securities
10.20 MORNING REFRESHMENT BREAK & NETWORKING
10.50 Reputation Risk: Reviewing the link between conduct
risk events and reputation
Peter Mitic, Head of Advanced Analytics, Santander UK
RISK APPETITE
11.30 Setting a risk appetite contingent with the organisation’s
operational risk framework to add value
• Making it real – the ‘use test’
• Level of set up required
• Practical and granular vs. high level and abstract
• Building, measuring and aggregating
• Value added to the business
• Control environment in line with appetite
Campbell Davidson, Head of the Operational Risk
Management Framework Programme, Royal Bank of Scotland
12.10 LUNCH BREAK & NETWORKING
PANEL DISCUSSION
13.10 Developing effective operational risk frameworks and
adding value to the business and operational risk function
• Identifying operational risk
• Effective modeling of operational risk
• Monitoring and reporting
• Using tools to make informed business decisions
Simon Cartlidge, Head of Operational Risk Governance,
Legal & General
Sean Miles, Head of Resilience and Op Risk Unit, Technology &
Operations, Santander
VENDOR & THIRD PARTY RISK
14.00 Reviewing third party supply chain processes to
understand and identify vulnerabilities
• Understanding controls in place
• Business continuity
• Level of oversight rigor – increasing regulatory expectations
and focus
• Reputational fallout
• Who is providing service: vendor outsourcing
• Over extended third party and subcontractor network
14.40 AFTERNOON REFRESHMENT BREAK & NETWORKING
15.10 Assessment of operational loss data and its
implications for capital modeling
• Introduce a method for dealing with operational loss data
• Apply to actual data
• Evaluate the outcome
• Assess implications for capital modelling
Ruben Cohen, Operational Risk Analytics, Former Citi
PANEL DISCUSSION
15.50 Next generation operational risk
• Is the death of AMA the end for OR modelling?
• What lessons learned must we take from the failure of AMA?
• How can operational risk managers be more influential in
emerging risks?
• How can operational risk managers support the leaner more
flexible firm?
• What are the main challenges for operational risk managers in
the next year
• How to tackle new/ higher priority risks that are highly
specialized in nature (challenge for op risk generalists) – e.g.
model risk, cyber, conduct
Laurence Bogni Bartholme, Head of International Risk
Oversight for EMEA, Wells Fargo
Craig Ivey, Head of Operational Risk Economic Capital, RBS
Richard Pike, Non Executive Director, Permanent TSB
16.50 CHAIR’S CLOSING REMARKS
17.00 END OF SUMMIT
BRING THE TEAM
3rd attendee gets 50% off
when registering at the same time
1 2 50%
OFF

5. 3RD ANNUAL NEW GENERATION OPERATIONAL RISK: EUROPE | 14-15 MARCH, 2017 | LONDON
#OpRisk17 www.cefpro.com/oprisk
We provide industry news on the latest changes and developments, summaries on recent
regulatory requirements, and implementation challenges with key considerations. Our
network of authors range from risk professionals within banking risk, financial regulation,
market risk, credit risk, operational risk and treasury/balance sheet management.
Don’t forget to download the Risk Insights App today ahead
of the event using your Center for Financial Professionals’
login details.
So users can maximise knowledge sharing opportunities, the Risk
Insights App also offers the opportunity to interact with senior risk
professionals live at one of the Center for Financial Professionals’
conferences.
Available on the Google Play Store and Apple Store
For mor
FEATURES AND ARTICLES INCLUDED IN THIS ISSUE:
Establishing an Effective
Governance Structure to Better
Account for Operational Risks
Gustavo Ortega, Director and
Global Head of Issue and Risk
Event Management at AIG provides
his insights on the key challenges
defining roles of the first and second
lines of defense, along with his
professional views on what can
operational risk silo can expect in
2016.
What is Defined as ‘Good Risk
Culture’?
Head of Enterprise Risk
Management at Martin Currie,
Neil Hutchison talks to the Center
for Financial Professionals on how
to measure and understand what
is defined as good risk culture,
challenges and pitfalls….
Challenges for a new generation
of operational risk
Article by Richard Pike, Non
Executive Director at Permanent
TSB on effectively reporting
accurate and complete reports to
the board
Building a CCAR compliant
operational risk stress model
Christiane Hoppe-Oehl at UBS
gives insight on her professional
experience as Head of Operational
Risk and Reverse Stress Testing.
Third party risk
management towards a
pragmatic approach
Head of Third Party
Risk Management, Strategy
and Framework at HSBC, Simon
Lloyd-Horton, talks to the Center
for Financial Professionals on how
to safely outsource via a third party
and to get a better understanding
of the level of risk & monitoring
requirements.
RISK INSIGHTS
THE APP
THE MAGAZINE
35 THOUGHT-LEADERSHIP
ARTICLES
30 AUTHORS FROM LEADING
FINANCIAL INSTITUTIONS
6 KEY THEMES UNDER THE
RISK & REGULATION SCOPE
Download a copy
HERE

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