2. We are a software services
and venture company.
We help all types of
organisations around the
world from enterprise to
start-ups with investment,
strategy, design and
engineering.
3. BUT
We’re different...
It’s not a job, or project, or
client to us. It’s a passion
we each share deeply: To
shape the future - with
each line of code we
write, with each design
we create, each strategy
we devise and with each
investment we make.
We commit our time, our
talents, and our insights,
into building products and
businesses today, for a
tomorrow people are only
just starting to imagine.
5. Orchestrating
Outcomes
Our delivery focuses on what
businesses need most. We
collaborate to build truly agile
products, where responsiveness
to change becomes a competitive
advantage.
Our coaching expertise covers
lean, scrum, kanban, scaled agile
& continuous delivery to create
high-performing teams, portfolios
and organisations.
6. Our approach to software
engineering extends beyond
development to cover all the
skills required to build large scale
platforms.
Our team uses the right tools for
every job choosing from a large
set of technologies, applications
and methodologies.
Software
Engineering
This includes:
• Solution Architecture
• Server Side Development
• Agile Software Development
• High Performance Computing
• Web development
• Mobile development
• Software testing
• JEE, NET, Ruby, PHP and more
7. We help our clients deal with
the challenges associated with
connecting technology platforms
in today’s complex and ever-
changing environment.
We do this by integrating their
enterprise and cloud-based
systems and leveraging the
volume, variety and velocity of
data available to gain insights to
better serve their customers.
Data &
Integration
This includes:
• Modelling
• Migration
• Data Analytics & Visualisation
• Big Data Solutions
• Warehouse Design & Development
• Web Services Integration
• Messaging Platforms
• API Management
8. We help organisations adopt
Continuous Delivery and Cloud
Computing to enable their
business to adapt quickly to the
changing needs and demands of
their customers.
We’ve partnered with leading
cloud providers including Amazon
Web Services, Google Cloud
Platform and Microsoft Azure to
deliver a trusted, vendor-agnostic
advisory and engineering service.
On-Demand
Platforms
This includes:
• Continuous Delivery
• Multi-cloud IaaS
• Cloud Management Platforms
• Container Orchestration
• Migration
• Service Management
• Information Security
10. Human
Centred
Design
Our design practice takes a
multidisciplinary approach
to creating experiences that
champion the needs of real
people, the requirements of the
businesses that cater to their
needs, and the constraints of the
technologies employed to enable
business.
It’s more than making things look
good – it’s creating things that
work.
11. Strategy
Our strategy practice exists to answer one
simple for our clients:
If your organisation was started today, how
would you leverage technology to transform
the way you do business?
From design through to execution – we
bring to the table our deep understanding
to technology to help you envisage how your
business can best leverage the capabilities
that exist today.
12. Corporate
Clients
Government
Our WorkWhatever the engagement we look to work with people who have a
vision; regardless of whether they’re a big business, funded startup
or an individual with a unique insight.
Mid-tier businesses Start-ups
13. The Challenges
Complex trading migration
NAB needed to migrate 140,000
customers accounts from an
outsourced retail broking platform
to WealthHub, their new in-house
platform. Because the source data was
owned and operated by a competitor,
identifying and migrating the data was
especially complicated.
High risk environment
The migration of 350,000 customer
holdings posed a high risk to NAB,
including the potential for trading
interruptions that could have a
negative impact on NAB.
Complicated logistics
The logistics of designing a migration
solution for a platform still under
construction would require an
extremely agile team to manage a
constantly evolving target.
Safe Trading
Smooth sailing for an online trading migration
The client data migration team that Industrie IT
built and managed were first class. Scott and Nick lead a
team of very clever, hard working professionals in what
turned out to be an overwhelming success given the
complexity and risk of this migration project.
What We Did
Building relationships
In order to identify the source and
target data models, we built and
maintained strong relationships
with the existing platform provider,
vendors and stakeholders.
Communications, risk and other
issues were efficiently and effectively
managed.
New migration engine and process
We delivered a migration engine to
extract, transform and load data from
the existing platform to WealthHub.
The design used a three-point process
to reconcile, manage and monitor data
during the migration process and
Extensive testing
We conducted extensive trial
migrations, including seven technical
migrations encompassing all the
tasks and personnel involved in the
final process. Three dress rehearsals
provided another layer of security,
Ongoing partnership
The success of the migration further
cemented Industrie IT’s relationship
with NAB; we continue to partner with
NAB on other projects.
Nabtrade in action
The innovation system resulted in
enhanced communication across
the entire organisation, with a
marked growth in staff willingness to
experiment and take.
ensuring timing, resources and run
sheet activities would comply with the
time frame required for the migration
weekend.
The Results
Successful migration
140,000 NAB customers, with many
billions in assets and more than
5 million related documents were
successfully migrated to the new
WealthHub platform. The migration
was noted by the ASX as the smoothest
Australian migration to date.
14. The Challenges
The first in Australia
Healthdirect Symptom Checker is the
first of its kind in Australia, delivering
clinically approved online health advice
to users who can be assured that the
advice is accurate, reliable and most
importantly relevant to Australians.
New legislation
All government sites and services need
to be at least AA rated against the
Web Content Accessibility Guidelines
(WCAG) by the end of the year and
many users of the Healthdirect
Symptom Checker may be elderly or
suffering symptoms that limit their
vision or hearing. Therefore, it was
of utmost importance to make sure
the Healthdirect Symptom Checker is
accessible.
A new system and API
The capital decision tree software for
the Healthdirect Symptom Checker
had never been installed on an outside
server before and we were the first
users of the API layer, this meant
we were learning and implementing
functionality days after it was delivered
by the vendor.
Symptom Checker
Delivered clinically approved online health
advice via an intuitive user experience
What We Did
Built an intuitive experience
Using Google’s AngularJS javascript
framework, we built an easy to use
front-end, allowing users on both
desktop and mobile devices to quickly
and easily access health advice.
Seamlessly integrate anywhere
We delivered a solution that can be
added to any approved website with
a small snippet of code. It adapts to
the space it is given on the parent
site allowing the site’s content to flow
around it making it indistinguishable
from native content on the site.
Accessible to all
Healthdirect Symptom checker
underwent several reviews to ensure
it met the standards expected by
new legislation. We also delivered an
optimal user experience that relies on
accessibility features, allowing users
to access to health advice quickly and
easily.
The Results
Part of the new Healthdirect
experience
go to get help for their symptoms,
ensuring they receive the most
appropriate treatment when they need
it.
Adaptable and easy to expand
The design and back-end integration
allows the team of clinical content
creators to add more symptoms, flows
and advice pages completely separate
from the front-end, as soon as they
publish new content it will appear to
consumers.
Healthdirect Symptom Checker was
delivered and integrated into the
recently re-launched Healthdirect
website (www.healthdirect.gov.au)
soon after its launch, allowing users to
move from health advice to symptom
information easily and expanding on
the range of services available on the
site.
At the Right time, in the right way
It helps consumers make informed
decisions about where they should
15. The Challenges
New legislation
The NSW Government announced
plans to introduce new legislations
allowing property owners in bushfire-
prone areas to remove trees within 10
metres of their homes and vegetation
within 50 metres without seeking
approval from the council. This meant
that their mapping application would
experience significantly higher levels of
traffic.
Traffic spikes
The infrastructure for the mapping
application needed to be able to
cater for the sudden spikes in traffic
expected during bushfire season
as well as scaling down the use of
infrastructure assets when the spikes
had passed. This was required so that
the NSW Rural Fire Service didn’t have
to pay for infrastructure that went
unused most of the time.
Little experience with the cloud
The NSW Rural Fire Service had
identified Amazon Web Services
(AWS) as an ideal solution to their
web infrastructure needs but they
had little experience with cloud
technologies. This led them to look for
an experienced partner to deliver a
secure cloud-based data centre for this
critical solution in as short a time as
possible.
AutoScaling Cloud
Infrastructure.
What We Did
Designed and built a data centre
We designed and built a secure data
centre with a four-tier network across
two availability zones in a single
virtual private cloud. This included the
configuration of monitoring and alerts
as well as custom Amazon Machine
Images so that the data centre could
be easily rebuilt.
Configured the infrastructure for
auto scaling
We configured the infrastructure so
that each component of the mapping
application could auto scale up
independently within its network tier
depending on the level of traffic and
then scale down when the additional
Operational handover
It was very important to the NSW
Rural Fire Service that they would be
able to manage the operation of the
data centre after we had built and
configured it. In addition to performing
the build from their premises so
that they could see the details of key
aspects of the implementation, we
provided detailed documentation of
the deployment procedure as well as
an operation manual based on best
practices.
Ability to self-manage
In a short period of time, the NSW
Rural Fire Service went from having
minimal experience with cloud
technologies to being able to operate
a relatively sophisticated cloud-based
data centre.
The Results
Ability to cost-effectively handle
spikes
The NSW Rural Fire Service now has
infrastructure for their mapping
application that can automatically scale
appropriately for the level of traffic
that it is experiencing, especially during
bushfire season. This has put them in
a position where they will be able to
cost-effectively manage sudden spikes
in traffic.
16. The Challenges
Integration issues
Although this organisation’s business
had changed over the years, its back
office functions relied on technology
that hadn’t kept up with the times. In
response, it had selected new open
source software, WS02, to provide a
more responsive and cost effective
platform for managing and linking its
internal technology systems with the
needs of its customers.
Vendor requirements
They wanted a supplier that fully
understood its business needs and
requirements, had proven expertise in
implementing the new technology and
also had first-hand experience working
within the industry.
What We Did
Platform implementation
We were able to provide the
knowledge and experience required
to implement WSO2 integration
solutions to the platform. This
included automated testing,
architecture, delivery management
Transferring knowledge along with
technology for a successful platform
implementation.
Helping a large financial company maximise the capabilities
of the new system
and development, along with
management of the system after it
went live.
Smooth integration
We worked alongside the organisation
team to ensure a smooth and
extensive integration, linking the back
end systems with the front-facing
customer web experience. We also
ensured that products in production
were accounted for during the
transition.
Transferring knowledge
Along with providing technical
leadership, we also provided training
and ongoing support in enterprise
solutions. Our onsite specialists, who
provided day-to-day working examples
of best practice engineering, were
useful role models for their staff,
helping them expand their technical
and project management skill base.
The Results
Implementation
The WS02 integration platform was
successfully launched in November
experience. Customers now have a
single source for viewing details of all
their accounts
Knowledge transfer
The company’s staff have been able
to work alongside technology experts,
providing hands-on examples of best
practice in action along with technical
expertise – new skills and knowledge
that can be applied across all areas of
this financial organisation.
2014 and is now the cornerstone of
the organisation’s technology interface.
We are continuing to work with the
company to roll out new features that
augment internal systems, business
to business integration and provide
enhanced customer and partner facing
external websites.
Enhanced customer experience
The new platform has significantly
raised the level of customer
17. The Challenges
Strategic project to build loyalty
mobile app
EB Games wanted to build a
smartphone app for the members of
“EB World”, their loyalty program. This
was their first mobile app and given
the size of their membership database,
it was expected to be high profile with
a large number of concurrent users.
Their existing technology staff would
focus on building the app so they
looked for a partner to implement an
API management solution.
Limited public authentication
EB Games wanted a locally-hosted
solution so they could be responsive
to support issues, change requests,
etc. The existing API solution also had
a limited capability for custom plug-
ins which would be an impediment
because they wanted the mobile app
to authenticate against their existing
member database
No experience with API
management solutions
EB Games had identified WS02 API
Manager as an ideal solution to their
API management needs but they had
no experience with WS02.
Enterprise Integration.
Increased performance and availability while
infrastructure requirements were reduced
What We Did
Proposed and designed API
management solutions
We proposed and designed a hosted
API management solution that we
would operate on their behalf. But
after considering the total cost of
ownership, EB Games asked us to
implement the solution on their
infrastructure. We revised our
proposal accordingly and redesigned
the solution, taking their infrastructure
into account.
Implemented WS02 API manager
We delivered an initial standard
implementation to enable them to
meet their existing development
deadlines. Our design involved
a clustered configuration with 2
Gateways, 2 Key Managers and 1
shared Publisher/Store configuration
in order to provide full redundancy
across node pairs in the production
and test environments.
Custom authentication plug-in
We built a custom plug-in that allowed
the WS02 API Manager to authenticate
against their internal REST-based
member database. This database was
already in production for their POS-
production was equally successful with
the solution, easily handling the traffic
resulting from the launch of the full
marketing campaign.
Cost effective API management
solution
The WS02 solution is based on open
source technologies so EB Games had
no need for the traditional up-front
investment in licensing.
based loyalty rewards program. The
custom plug-in leveraged the Carbon
platform for full UI configuration
within the existing WS02 Management
Console, with no additional
development effort required.
The Results
High-performing solution
A pilot release was highly successful
with the solution handling a higher
number of requests per minute
than targeted. Initially, The cluster
was tested with 3 Gateway nodes
but 2 Gateway nodes were more
than sufficient for the production
environment. The final release to
18. Our Partners
We have built strong and long-standing partnerships with leading
technology providers.
19. Australia.
Level 5, 50 Carrington Street, Sydney
T. +61 1300 736 693
Hong Kong.
38 Connaught Road West, Sheung Wan
T. +85 2 6017 5576
Industrieit.com
Industrie IT
