1. October 19, 2015
Via Email Only: Alexis.Wagnon@ki.com
Ms. Alexis Wagnon
Office Concepts, LLC
Dealer Representative
Dear Alexis:
Just a quick note to say thank you for your invaluable help in my office furniture project.
I am sure you know, this project depended upon a true professional’s involvement. We were
very lucky to have found you.
As a lawyer, I am keenly aware of the value of time. I am also attuned to the need to
patiently listen to a client, understand what he or she wants, and to commit to each project
regardless of size with the same zeal. As such, I was blessed to have you on my relatively small
project. You extended your time, patience and unwavering loyalty throughout the project. You
calmly listened while I struggled to explain in vague terms a “look” I wanted, and you persisted
to find that look in options presented to me until we were entirely on the same page. That
understanding could never have been accomplished without a deep understanding of your
industry, and the character traits you possess. Simply put, you demonstrated a level of
professionalism that dwarfed the scope of the project and left me genuinely impressed.
Your commitment to stay on budget was also appreciated. We could never have done
that without a true problem solver/out-of-the box thinker. The fact that you remained committed
to my particular needs, and employed creative solutions when most would have quit in
exasperation, was truly remarkable. You began each day with a smile, and you were always
infinitely approachable. You are a consummate professional, and a true furniture advocate.
Because I can’t thank you enough, Alexis, please share this letter with any client or
industry member that wants an unwavering reference to your abilities. They simply can’t do
better than Alexis Wagnon.
Very truly yours,
Noel A. Sevastianos
NOEL A. SEVASTIANOS
SEVASTIANOS & ASSOCIATES, PC
NAS/dak