1. ALEX REDDICK
Atlanta, GA 678.557.4215
alexreddick@bellsouth.net linkedin.com/in/alexreddick
EXECUTIVE / ADMINISTRATIVE SUPPORT
Personal Assistance / Responsible Communication
A former Solutions Enablement Lead with experience in administrative support, project coordination, bid
management, proposal preparation, and presentations. A problem solver who has the foresight and vision to
implement administrative policies and apply them to operational initiatives. Proven ability to deliver on time while
meeting company objectives through keen business insight and integrity. Administrative experience throughout my
career in various positions.
STRENGTHS
• Proficient in Microsoft Office, including PowerPoint, Word, and Excel
• Experienced at managing multiple projects with critical time constraints
• Excellent communication with teams
PROFESSIONAL EXPERIENCE
IBM, Atlanta, GA 2002 - 2016
Transformation and Operations, Sales Transaction Support
Solutions Enablement Lead (Program Manager) (2011 - 2016)
• Created process flow charts, desk level procedures (DLP) and solution education for Sales Transaction Support
(STS) teams, as well as project coordination for those solutions, enhancing process efficiency of the Quote to
Cash (Q2C) process.
• Achieved 100% pre-validation status for Solution Growth Initiatives (SGI) opportunities with order/contract
activity in 2013, through extensive knowledge of current order listing and advanced use of Excel and IBM
systems.
• Performed updates to cloud database with all newly assigned tracking numbers, contributing to exceeding the
37% year-end coverage for 2012 focusing on cloud solutions.
• Improved cloud outreach communications to 200 average monthly, increasing STS utilization rate by providing
contact information and assistance to sellers, allowing them more time with clients.
• Participated in the Time Volume Capture (TVC) pilot program, designed to track individual time for specific tasks
and offerings, providing an improvised workaround to more accurately reflect time allocation.
Proposal Manager (Bid Manager), Sales Transaction Support (2004 - 2011)
• Managed 14 proposals for multiple companies in one year, providing leadership, complex proposal strategy and
preparation, ensuring continuity to the team.
• Met targeted 70% utilization rate while providing proposal management services, achieving signing objectives
greater than IBM’s average win rate.
• Delivered high quality proposals, working with partners and team members, providing proposal management
support, including scheduling, document review cycles, conference call scheduling, and timely submission of
content and in manageable formats.
• Provided quality bid management support, achieving business signings, revenue and profit targets for Global
Business Services (GBS) proposals.

2. Alex Reddick alexreddick@bellsouth.net Page 2
Graphics Specialist, Proposal/Presentation Production Group (2002 - 2004)
• Assisted partners providing graphics support and document preparation for a client proposal, resulting in a
$400M win for IBM.
• Attained $64M win by managing a proposal for a Business Transformation Outsourcing (BTO) bid, collaborating
with team formatting documents and incorporating new material into master document for distribution to
proposal team for review.
• Supported proposal team on bid for a SAP Implementation, Application Support, and Hosting with submittal
valued at $100M.
• Provided document management support on the Statement of Work (SOW) combining input from several team
members into a document for final delivery.
• Assisted with BTO client proposal aimed at assuming responsibility for the accounts payable operation for that
client, valued at $50M.
PRICEWATERHOUSECOOPERS (Previously Coopers & Lybrand from 1991-1998), Atlanta, GA 1998 - 2002
Graphics Designer, Proposal/Presentation Production
• Collaborated with internal Partners to format, assemble, and deliver proposals and presentations.
EDUCATION
Bachelor of Business Administration (BBA), Management
GEORGIA STATE UNIVERSITY, Atlanta, GA
MILITARY SERVICE
UNITED STATES AIR FORCE, Sergeant, E-4 Rank at Honorable Discharge
Administrative Specialist
• Performed word processing and administrative duties, working directly with the Assistant Secretary of the
Air Force, Pentagon, Arlington, VA.
• Nominated for administrative assistant position at the Old Executive Office Building in Washington, DC.
• Served as personal administrative assistant to the Commander of a mobile squadron in Germany for two
years.
• Air Force Awards: Commendation Medal, Good Conduct Medal, Longevity Service Award, Meritorious
Service Medal, NCO Orientation Course.