1. Alex Kershaw
88 Ladybank Ave, Fulwood,
Preston, PR29LY
Tel: 07786063427
E-Mail: kershal1@hotmail.co.uk
Throughout my years in education I have come to understand the value of learning.
Learning is the key to everything, you can’t claim to jump into any job in the world
and claim to know everything about that job, to perform that job successfully you
must take your time to learn the ropes. I believe you use your past experiences to
improve the efficiency in that process of learning the new job and the more you take
from the past the better you will become at this new job. If you read this it means I am
applying for a job and this introduction is an introduction into my philosophy in
starting a new job. I want to learn and I am willing to. I hope you choose to read on.
Work Experience
Sep 2014 – Present Chubb Insurance
Underwriting Service Unit Team Leader
• Managing a team of 10 across Manchester and London to
provide Underwriting support for new business UW’s in
London and Ireland.
• Developing processes to improve efficiencies and maximize
productivity and worker oupput.
• Develop team members through training and guidance to help
them improve their skills and become future Underwriters at
Chubb.
• Liaising with offshore departments to ensure deadlines are met
and the business operates as efficiently as possible.
• Being the point of contact for new business underwriters to
assist in underwriting preparation work to ensure underwriters
meet new business targets.
Jun 2014 - Sep 2014 Chubb Insurance
Financial Lines Associate Renewal Underwriter
• Responsible for over 150 renewals a months across a variety of
Financial Lines products including, Directors and Officers,
Professional Indemnity and Employement Practices Liability
Insurance.
• Targeted on renewing 90% of business and achieving rate gains
in line with business targets.
• Liaising with brokers to sell the Chubb benefits and upsell
insurance to maximize revenue

2. Dec 2013 - Jun 2014 Chubb Insurance
Underwriting Service Associate
• Triaging of new submissions for new business - working
against the Chubb appetite my role is to suggest declines to
underwriters.
• Checking new policy documents to make sure they match the
contract certain quote offered. This will involve liaising with
the underwriter should discrepancies occur.
Dec2012 – Dec 2013 Allianz – Barclays Business Insurance Centre
Inbound/ Outbound Sales Officer
• Provide expert knowledge business insurance solutions for
Barclays Business Customers.
• Work involves providing a fluid customer journey and
providing customers with the correct solution for their business
insurance needs.
• Manage my own efficiencies throughout the day by organising
my diary to maximise the amount of quality time which can be
spent providing solutions.
• Use all available methods of communication to increase
contactability with customers and to organise appointments
which will increase my own efficiencies.
Jul 2010 – Dec 2012 ‘Owd Nell’s Tavern
Floor Manager
• Managed a staff of 20 plus waiter’s in an establishment where
weekly revenue averages £35000.
• My role involved training waiters, maintaining and improving
quality of service, dealing with complaints, cashing up, stock
control and through all this, increasing profit.
• I increased the quality of service in the establishment by
introducing new schemes to ensure courtesy checks on tables,
introducing drinks service for tables and increasing the quality
of staff with a retraining scheme.
• Developed customer surveys which have been used to improve
the running of the establishment as we now have a better idea
of what the customer’s desire from the food and the service.
• Introduced special offers to increase customer traffic in quiet
times. Helped the company better utilise social media outlets to
market itself.
2002 – 2009 Guys Thatched Hamlet, Bilsborrow
Waiter/ Barman/ Cellar man (Vacations)

3. Jun 2008 – Jul 2008,
Jun 2010 – Jul 2010 Edexcel, Salford Quays, Manchester
Clerical/ Graduate Marker
• Job involved the marking of GCSE questions from all subjects
over a five week period.
Education
2008 – 2009 Manchester Business School
Postgraduate Certificate in European Business Management
The course has helped to develop my business skills and has made me
proficient in giving presentations. The course contained modules in
Marketing, Financial Accounting, Economics, International Business
Strategy, Managing People and Operations Management. Also
included a Live Project wherein I worked with Verivox, Germany’s
number one energy price comparison website, on a consultancy basis
helping them to develop a strategy for growth.
2005 – 2008 University of Manchester
BA (Hons) Economics with Politics
Result Gained 2:1
Course modules for the first two years covered the full range of
Economics including, Macroeconomics, Microeconomics, Business
Economics and the Economics of Globalisation.
I also covered comparative politics modules, which were mainly
assessed with essays where I developed and honed my analytical and
evaluative skills. I also completed a module in career management
skills where I improved my skills in presenting, team working, project
planning and negotiation.
In my third year I specialised in Business Economics and International
Relations in politics including modules such as the Politics of the EU
and US Hegemony in the Contemporary World Order. I also studied a
module on Philosophy to broaden my mind and develop my analytical
brain.
2003 – 2005 Blackpool Sixth Form College
A Levels: Business Studies A, Economics A, Physical Education B
AS Levels: Maths B

4. 1998 – 2003 Garstang High School
GCSE’s: 11 (1A*, 5A, 5B), including Maths (A*), English (A)
Voluntary Work and Activities
• Spent six months after finishing University travelling through South East Asia,
Australia, New Zealand and South America. In this time I met an eclectic mix
of amazing people and saw in person how different cultures throughout the
world operate.
• Coach the juniors at my local cricket club every Saturday morning during the
summer.
• Assistant Manager to the Economics football team at University, this involves
the organising of training, players and acquiring sponsorship deals for our kit.
• For two years I took part in the charity event ‘Jailbreak’ organised by the
Manchester Rag. I rose over £1000 by travelling for thirty hours and getting as
far as possible for free. Last year I reached Düsseldorf using a variety of
transport methods and my hard negotiating skills. ‘Jailbreak’ requires flexible
plans which involve quick thinking and calmness when things go wrong.
Additional Skills
• Proficient in the use of Microsoft Word, Excel and PowerPoint
• Qualified Level 1 cricket coach
• Full Driving License
Referee’s available on request