Red Hat Insight & Proactive IT environment monitoring

1. Alessandro Silva
Cloud Success Architect, LATAM
Linked-in: alessandrosilva.info/linkedin
Mar/2017

2. Red Hat Insights2
AGENDA
●Downtimes and business impacts
●How Insights could help our customers?
●Red Hat Insights overview
●A winning combination: Insights + TAM
●Questions?

3. Red Hat Insights3
Gartner estimates an hour of
downtime costs enterprises
$336,000: with increased visibility
into IT operations, businesses can
avoid service disruption, respond
faster to security risks, and
optimize IT infrastructure. Freed
from continuously fighting fires, IT
can focusing on their business
and strategic goals.
DOWNTIMES!
Downtimes has a high costs, can directly impact business
continuity and cause irreversible damage to organizations.
●
Financial loss
●
Loss of customers
●
Damage a company's reputation
BUSINESS IMPACTS
●
Loss of assets and information
●
Interruption of services and operations
●
Violation of law, regulations or contracts
AFTER-EFFECTS

4. Red Hat Insights4
I.T. OPERATIONS IS BEING CHALLENGED
INTERNAL BUSINESS DEVELOPERSI.T. OPERATION
CHALLENGES

5. Red Hat Insights5
WHAT IS ?
How it could help our customers?

6. Red Hat Insights6
WHAT IS RED HAT INSIGHTS?
Red Hat Insights is a modern infrastructure management service that enables you
to proactively identify, prioritize, and resolve configuration risks across your IT
environment before they impact business operations.

7. Red Hat Insights7
SYSTEM MANAGEMENT
BY RED HAT
BUILD A TRUSTED & SECURE
RED HAT ENVIRONMENT
●
Manage the Red Hat Lifecycle
●
Provision & Configure at Scale
●
Standardize Your Environment
DELIVER SERVICES ACROSS
YOUR HYBRID CLOUD
●
Hybrid Cloud Management
●
Self-Service Provisioning
●
Policy-driven Compliance
PREVENT CRITICAL ISSUES
BEFORE THEY OCCUR
●
Continuous Insights
●
Verified Knowledge
●
Proactive Resolution
AUTOMATE YOUR IT
PROCESSES & DEPLOYMENT
●
Simple & Powerful language
●
No agents to install
●
Scale with Ansible Tower

8. Red Hat Insights8
RED HAT INSIGHTS
Designed to be Intelligent and Proactive
Delivered as a
SaaS Solution
Designed to enable Red Hat
customers to proactively
manage their evolving IT
environments, based on Red
Hat’s expertise and
Knowledbase.
Performance,
Availability, Stability
and Security
Analyzes IT infrastructure
against Red Hat’s constantly
expanding KBases to provide
real-time assessment for
risks related.
Easy to identify
events through a
WebUI interface
After thorough analysis, any
critical issues requiring
attention are clearly
displayed and prioritized by
severity in an easy-to-
navigate user interface.
Proactive and
Inteligent Monitoring
More than a monitoring
system, Insights transforms
intelligent data to pinpoint
technical risks and enables
IT to resolve problems
before their business is
affected.
Red Hat Insights provides operational analytics and functional intelligence across
baremetal, virtual machines, containers, private and public cloud environments.

9. Red Hat Insights9
BASED ON NEW INTELLIGENCE
POWERED BY...
700+
ENGINEERS GLOBALLY
30K+
UNIQUE SOLUTIONS
1M+
SOLVED CASES

10. Red Hat Insights10
RED HAT INSIGHTS
KEY CAPABILITIES AND BUSINESS VALUE
Proactive System
Management
Insights powered
by Red Hat
Lightweight
data Collection
Clear, Tailored and
Actionable Intelligence
Integration and
Composability
CUSTOMER
PORTAL
Integrated into tools you already use:
While remaining available for:

11. Red Hat Insights11
BENEFITS
With increased visibility into IT operations and real-time, expert guidance from
Red Hat, businesses can avoid disruption, optimize IT performance, and spend
more time focusing on their strategic goals.
Fewer business
disruptions
Designed to enable Red Hat customers to
proactively manage their evolving IT
environments, based on Red Hat’s
expertise and Knowledbase.
Increased
efficiency
Adjust configurations for improved
performance with visibility into IT
operations and guidance from Red Hat
Faster risk assessment
and resolution
Respond quickly and confidently when
new threats are identified using real-time
risk assessments and tailored resolutions

12. Red Hat Insights12
HOW INSIGHTS WORKS?
KEY CAPABILITIES
SaaS
No infrastructure
cost
Quick
setup
Planned
response
Proactive
alerts
Real-time risk
assessment
Tailored
resolution
RED HAT
INSIGHTS

13. Red Hat Insights13
HOW INSIGHTS WORKS?
MANAGING INFRASTRUCTURE RISK

14. Technical Details

15. Red Hat Insights15
HOW INSIGHTS WORKS
RED HAT ENTERPRISE LINUX WITH DIRECT CONNECTION
Internal
Proxy
HTTPS
Minimal
Network
Traffic
INSIGHTS
Rules Engine
Red Hat Customer Portal
Displays results
Insights
anacron job

16. Red Hat Insights16
HOW INSIGHTS WORKS
RED HAT ENTERPRISE LINUX WITH DIRECT CONNECTION
Red Hat
Satellite
HTTPS
Minimal
Network
Traffic
INSIGHTS
Rules Engine
Red Hat Satellite
Displays results
Insights
anacron job

17. Red Hat Insights17
RED HAT INSIGHTS
AVAILABILITY
● The Red Hat Insights client runs on any Red Hat Enterprise Linux 6.4+ or 7+
system. Simply install the RPM and begin analyzing for problems.
● To begin evaluating Red Hat Insights, visit
https://access.redhat.com/insights/evaluation to activate any available
evaluations associated with your account.
● Supported in several products to meet customers need - Direct, Satellite 5
and 6, Cloudforms, RHV, OpenStack, Containers and Openshift.
● Two simple steps to get Insights client installed and configured:
# yum install redhat-access-insights
# redhat-access-insights --register
Note: If you have a web-based proxy between your system and the Internet, you can configure the
Insights client to connect through it.

18. Red Hat Insights18
HOW INSIGHTS WORKS?
SECURITY
● Red Hat Insights collects both targeted and minimal system
information rather than entire logs.
● Red Hat automatically attempts to remove critical security
information such as passwords before uploading when stored in
standard locations.
● Common types of sensitive information can be opted out of
through pre-built configuration profiles.
● Subscribers can blacklist any command, file, or piece of
metadata that they prefer not be monitored by Red Hat Insights.
● The commands, files, and metadata monitored by Red Hat
Insights are listed in a single file that is GPG signed and available
at any time for easy inspection.
● Personally Identifiable Information is not collected.

19. Red Hat Insights
I want! How to acquire it?

20. Red Hat Insights20
HOW CAN I GET IT?
OFFERING CHOICE BASED ON CUSTOMERS NEEDS
STANDALONE OFFERING
WITH COMPLETE MANAGEMENT
INTEGRATED SUITE FOR
PRIVATE CLOUD
INTEGRATED SUITE FOR
DEVOPS
Red Hat Openstack Platform
Red Hat Cloudforms
Red Hat Virtualization
Red Hat Satellite
Red Hat Insights
Red Hat OpenShift Container Platform
Red Hat Openstack Platform
Red Hat Virtualization
Red Hat Satellite
Red Hat Insights
Red Hat Insights per instance
Red Hat Insights Unlimited
Guests

21. Red Hat Insights21
● Customers can receive regular, tailored, risk
assessments on their environment.
● TAMs will review analysis results with customers
and create a remediation plan.
● TAMs can proactively provide notifications of
issues in an environment, including details of a
specific system.
● TAMs can use the Insights Dashboard to uncover
vulnerabilities and drive deeper customer
conversations.
RED HAT INSIGHTS + TAM
IS A WINNING COMBINATION

22. Red Hat Insights22
RED HAT INSIGHTS
ADDITIONAL REFERENCES
● Learn more:
https://access.redhat.com/insights/info
● Get Started:
https://access.redhat.com/products/red-hat-insights/#getstarted
● System Information Collected by Red Hat Insights:
https://access.redhat.com/articles/1598863
● Accessing Red Hat Insights Through a Firewall/Proxy:
https://access.redhat.com/solutions/1583183
● Opting Out of Sending Metadata from Red Hat Insights Client:
https://access.redhat.com/articles/2025273

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