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Private Sector Organisations
          and New Approaches to Building Markets in Asia
                        Research Workshop

                        October 26-28, 2011
Lee Kuan Yew School of Public Policy, National University of Singapore


        Reconstructing the Silk Road:
The Role of Chambers of Commerce Abroad
    in the Development of Asian Markets

                       Alberto Asquer

           Lecturer of Business Strategy and Policy
                    Faculty of Economics
                  University of Cagliari, Italy
                       aasquer@unica.it
Introduction
 Within the fields of economic and organisational sociology,
 markets may be broadly understood as institutions that develop
 out of patterns of social relations.

 What is the role played by a myriad of relatively small
 enterprises that help moulding the social and economic 'fabric'
 of markets?

 What is the role played by the Chambers of Commerce Abroad
 (CCA), understood as entrepreneurial agents that, as
 representatives of member businesses, promote business
 activity within Asian countries and between Asian countries and
 home ones?
Introduction
 This paper aims to examine the conceptual, empirical, and
 managerial issues related to the activities carried out by the CCA
 in the construction of markets in Asia.

 Contents:

 1. What are the CCA.

 2. What CCA do, conceptually ('business diplomacy').

 3. What CCA of main EU countries do in Asia, empirically.

 4. What managerial and policy issues CCA face.

 5. Conclusions.
1. What are the CCA
The CCA are business associations that are established as
private sector organisations, are based on the principle of
freedom of association, and operate for the interests of their
members without any obligation to assist the government (i.e.,
CCA are akin to so-called 'Anglo-Saxon model' rather than
'Continental model' CC).

They generally originate from the spontaneous gathering of
businessmen and/or business company executives based in the
same local area within foreign countries, that later apply for
recognition of CCA status from home country public authorities or
home national association of CC.

The CCA play a silent albeit substantive role in trying to shape
institutions and regulations of foreign markets (e.g., Amcham
Belgium; Cowles, 1996, 2001, and Peterson and Cowles, 1998),
although they have not been largely researched so far.
2. What CCA do, conceptually ('business diplomacy')
 The CCA perform various activities generally intended to
 establish favourable conditions for their members (business
 companies), including (Saner et al., 2000)
 influencing economic and social actors for creating and seizing
 new business opportunities,
 working with rule-making organisations that affect international
 trade and foreign investments,
 preventing potential conflicts with stakeholders and minimising
 political risk,
 and actively engaging the media and other public arenas for
 safeguarding image and reputation of their members.

 The meaning of what they do – sometimes labelled as 'business
 diplomacy' – can be better defined by drawing some conceptual
 boundaries between their activities and those of other related
 concepts (Lakoff, 1987).
2. What CCA do, conceptually ('business diplomacy')
  Field of        Organisational             Desired                Objectives of                Mode of                  Role of
  activity           venues                performance               the activity                operation                actor(s)
Diplomacy        Inter-governmental      The pursue of            To build and sustain     Advising, organising,        Facilitators
(Lee and                                 peaceful means for       positive and             negotiating, information
Hudson,                                  conducting business      constructive relations   gathering and analysis,
2004; Satow,                             between states           between states           rules compliance,
1917; Saner                                                                                ambiguity handling
et al., 2000)

Economic/        Inter-governmental or   The pursue of            To promote exports,      Advising, networking,        Professional
commercial       business-               economic gains and       attract inward foreign   negotiating, gathering       'salesmanship'
diplomacy        government              advantages for           investments, and         information and
(Rana, 2002;                             countries                stimulate other          analysing it, and conflict
Lloyd, 2003;                                                      economic activities      handling
Coolsaet,
2004; Yeung,
2004)

Business         Inter-governmental or   The pursue of            To establish             Creating and seizing         Entrepreneurial
diplomacy        business-               economic gains and       favourable conditions    business opportunities,      broker
(Saner et al.,   government              advantages for           for business             safeguarding image and
2000)                                    business companies       companies' activities    reputation          of
                                                                                           business companies,
                                                                                           affecting rule-making,
                                                                                           conflict prevention

Public           Inter-organisational    The pursue of the        To actively reap         Communicating,               Strategic
relations        or personal             interests of the         opportunities or react   cooperating, issue           relationship
(Hutton, 1999;                           organisation or of the   to threats               management, gathering        managers
Bernays,                                 public                                            information,
1955; Harlow,                                                                              defining responsibilities,
1977)                                                                                      embrace change,
                                                                                           anticipate trends.
3. What CCA of main EU countries do in Asia, empirically
 Focus is placed on CCA established by four main EU countries:

 Germany (Die Deutschen Auslandshandelskammern, AHK)
    about 40,000 companies associated in 80 countries

 France (Union des Chambres de Commerce et d'Industrie
      ̧
 Francaises à l'Etranger, UCCIFE)
     about 25,000 companies associated in 78 countries

 Italy (Assocamereestero)
      about 24,000 companies associated in 49 countries

 The UK (British Chambers of Commerce Abroad)
     in over 90 countries

 in 15 Asian countries (Bangladesh, Cambodia, China, India,
 Indonesia, Japan, South Korea, Laos, Malaysia, Philippines,
 Singapore, Sri Lanka, Taiwan, Thailand, Vietnam)
3. What CCA of main EU countries do in Asia, empirically
                                  Country of origin
 Host                Germany   France          The UK           Italy       Total
 Bangladesh                      X                X                          2
 Cambodia                        X              (BBA)                        1
 China                 X         X                X              X           4
 Hong Kong             X         X                X              X           4
 India                 X         X          (UK-India BC)        X           3
 Indonesia             X         X                X                          3
 Japan                 X         X                X              X           4
 South Korea           X         X                X              X           4
 Laos                                           (BBG)
 Malaysia              X         X                X                          3
 Philippines                     X                X              X           3
 Singapore             X         X                X              X           4
 Sri Lanka                                        X         (SL-Italy BC)    1
 Taiwan                X         X                X                          3
 Thailand              X         X                X              X           4
 Vietnam               X         X                X              X           4
             Total     11       14                13             9           47
3. What CCA of main EU countries do in Asia, empirically
                                 Country of origin
 Host           Germany      France             The UK          Italy
 Bangladesh                  1996                1991
 Cambodia                    1998
 China            1981       1992            1980s (1950s)      1991
 Hong Kong        N.A.       1986                N.A.        1997 (1993)
 India            N.A.       1977                               N.A.
 Indonesia     1970 (1924)   1979                1990s
 Japan            N.A.       1918                1950s          1972
 South Korea      1981       1986                1977          2000s
 Laos
 Malaysia         N.A.       1991                1964
 Philippines      N.A.       1919                1997           2011
 Singapore        2004       1979             1998 (1974)       N.A.
 Sri Lanka                                       N.A.
 Taiwan           1981       1991                N.A.
 Thailand         N.A.       1960s               1946           1978
 Vietnam          N.A.       1989                1990s          1996
3. What CCA of main EU countries do in Asia, empirically
 Common membership services
 (access to members directory, subscription to newsletters and bulletin, access to
 sectoral industry publications and country reports, participation to social events,
 workshops, and seminars, attendance to language courses, benefits from CCA's
 media presence, and access to job seekers databases)

 'On demand' services for members
 (provision of information on specific companies or markets, the search and screening
 of potential suppliers and business partners, the organisation of and assistance for
 business meetings and trade missions, the organisation of and assistance for
 participating to trade fairs and exhibitions, the legal assistance for the establishment
 of businesses, business domiciliation and secretary services, legal assistance and
 advice, translation and interpreter services, advertisement and sponsorships, and
 employment services)

 Consultative and policy advocacy functions
 (members' committees focused on various thematic areas such as corporate social
 responsibility, industrial relations, education, young professionals, government
 relations, policy and consultation, sustainable development, taxation and regulation;
 they also serve to share information and updates on legislation, policy initiatives,
 government officers' political orientations, and turnover of key officers positions within
 the governmental bureaucracy)
3. What CCA of main EU countries do in Asia, empirically
 Contemporary institutional and political context includes EU's
 efforts to intensify bilateral or regional trade relationships with
 Asia ('Global Europe: Competing in the World', EU DG Trade,
 2006)

 The coming into force of the Lisbon Treaty (2009) moved
 international trade policy, including trade of services, trade-related
 intellectual property rights protection, and foreign investment, to
 the exclusive competence of the EU

 Instance: Free Trade Agreement (FTA) between the EU and
 South Korea (signed 6.10.2010, come into force 1.7.2011). It is
 unprecedented in terms of scope and rapidity of tariff liberalisation
 and removal of non-trade barriers across several sectors
 (including automotive, pharmaceuticals, and consumer
 electronics).

 Regarded as a 'template FTA' for other similar negotiations
3. What CCA of main EU countries do in Asia, empirically

    Type of CCA                            Activities                             Orientation


 'Proto-CCA'          Maintenance of registered address, at least         Establishing membership
                      minimal networking between members, emergent        base and enlarging
                      visibility                                          membership


 'Transit node'       Gathering data and providing general information    Strengthening ties between
                      on the country and industries, facilitating         members and diffusing
                      networking through social events and other venues   information


 'Service provider'   Providing legal assistance and advice,              Meeting business needs of
                      advertisement and sponsorship, translation and      specific members
                      interpreter services, organisation and assistance
                      for business meetings and trade missions, and
                      organisation and assistance for participating to
                      trade fairs and exhibitions

 'Prospector'         Gathering data and providing information on         Realising business
                      specific companies and markets, searching and       opportunities
                      screening potential suppliers and business partners


 'Policy advocate'    Managing issue-specific committees, formulating    Representing policy positions
                      policy issues, and communicating issues and policy on international trade and
                      proposals to policy-makers                         foreign investment issues
                                                                         within policy-making venues
3. What CCA of main EU countries do in Asia, empirically

   Type of CCA                           Activities                              Orientation


 'Proto-CCA'     'Escalation' at of registered address, at least
                    Maintenance the EU, rather than domestic, level:
                                                                 Establishing membership
                    minimal networking between members, emergent base and enlarging
                     visibility                                          membership
                Instance: establishment of European-ASEAN Business Centre in
                Thailand, by Eurochambers and various EU member states' CCA,
 'Transit node'
                under the country and industries, general information
                   Gathering data and providing
                   on
                       the patronage of the EU Commission. Strengthening diffusing
                                                  facilitating        members and
                                                                                  ties between

                     networking through social events and other venues   information
                 It aims to “drafting, publishing and dissemination of joint European
                 industry position papers and lobby them to the Royal Thai
 'Service provider' Providing legal assistance and advice,
                 Government in and sponsorship, translation and regulations; supportingof
                      advertisement   regards to new and existing Meeting members needs
                                                                        specific
                                                                                 business
                 with trade related information, and assistance and advisory services
                      interpreter services, organisation legal analysis
                      for business meetings and trade missions, and
                 (IPR & Standard Helpdesk); organizing 'European Flagship' events/
                      organisation and assistance for participating to
                 conferences, seminars and EU pavilions at trade fairs to foster the
                      trade fairs and exhibitions
                 European dimension in the business community; and interacting as
 'Prospector'    the Gathering data and providing information on        Realising business
                       European business voice in Thailand” (EABC, 2011).
                     specific companies and markets, searching and       opportunities
                     screening potential suppliers and business partners


 'Policy advocate'   Managing issue-specific committees, formulating    Representing policy positions
                     policy issues, and communicating issues and policy on international trade and
                     proposals to policy-makers                         foreign investment issues
                                                                        within policy-making venues
4. What managerial and policy issues CCA face.

Establishing presence and membership base in the host country

Attracting financial (and other) resources needed to install and
operate their membership services (deliver value-for-money
services in front of membership fees)

Confronting the competition of private service providers for 'on
demand' services for members

Develop resources and distinctive capabilities in order to enhance
their members' business success prospects (in competition with
other countries' CCA efforts)

Collaborating with other EU countries' CCA in 'pushing' policy views
to the attention of key decision makers (issues of jurisdictional
boundaries and overlaps between national CCA and EU Business
Centres)
5. Conclusions

EU CCA play a role in the making of markets in Asia. Setting
aside their functions as venues for making and strengthening
social ties, the CCA act as collectors of policy views, creators of
shared policy positions, and vehicles for advocating policy
change at the governmental, inter-governmental, and super-
governmental level.

Open challenge is to aggregate and escalate policy advocacy
from the inter-governmental to the super-governmental level, in
reaction to changes of institutional and political context (Lisbon
Treaty), while constructing and maintaining their task domain in
the promotion of the interests of domestic businesses.
Thank you

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Reconstructing the silk road: the role of chambers of commerce abroad in the development of Asian markets

  • 1. Private Sector Organisations and New Approaches to Building Markets in Asia Research Workshop October 26-28, 2011 Lee Kuan Yew School of Public Policy, National University of Singapore Reconstructing the Silk Road: The Role of Chambers of Commerce Abroad in the Development of Asian Markets Alberto Asquer Lecturer of Business Strategy and Policy Faculty of Economics University of Cagliari, Italy aasquer@unica.it
  • 2. Introduction Within the fields of economic and organisational sociology, markets may be broadly understood as institutions that develop out of patterns of social relations. What is the role played by a myriad of relatively small enterprises that help moulding the social and economic 'fabric' of markets? What is the role played by the Chambers of Commerce Abroad (CCA), understood as entrepreneurial agents that, as representatives of member businesses, promote business activity within Asian countries and between Asian countries and home ones?
  • 3. Introduction This paper aims to examine the conceptual, empirical, and managerial issues related to the activities carried out by the CCA in the construction of markets in Asia. Contents: 1. What are the CCA. 2. What CCA do, conceptually ('business diplomacy'). 3. What CCA of main EU countries do in Asia, empirically. 4. What managerial and policy issues CCA face. 5. Conclusions.
  • 4. 1. What are the CCA The CCA are business associations that are established as private sector organisations, are based on the principle of freedom of association, and operate for the interests of their members without any obligation to assist the government (i.e., CCA are akin to so-called 'Anglo-Saxon model' rather than 'Continental model' CC). They generally originate from the spontaneous gathering of businessmen and/or business company executives based in the same local area within foreign countries, that later apply for recognition of CCA status from home country public authorities or home national association of CC. The CCA play a silent albeit substantive role in trying to shape institutions and regulations of foreign markets (e.g., Amcham Belgium; Cowles, 1996, 2001, and Peterson and Cowles, 1998), although they have not been largely researched so far.
  • 5. 2. What CCA do, conceptually ('business diplomacy') The CCA perform various activities generally intended to establish favourable conditions for their members (business companies), including (Saner et al., 2000) influencing economic and social actors for creating and seizing new business opportunities, working with rule-making organisations that affect international trade and foreign investments, preventing potential conflicts with stakeholders and minimising political risk, and actively engaging the media and other public arenas for safeguarding image and reputation of their members. The meaning of what they do – sometimes labelled as 'business diplomacy' – can be better defined by drawing some conceptual boundaries between their activities and those of other related concepts (Lakoff, 1987).
  • 6. 2. What CCA do, conceptually ('business diplomacy') Field of Organisational Desired Objectives of Mode of Role of activity venues performance the activity operation actor(s) Diplomacy Inter-governmental The pursue of To build and sustain Advising, organising, Facilitators (Lee and peaceful means for positive and negotiating, information Hudson, conducting business constructive relations gathering and analysis, 2004; Satow, between states between states rules compliance, 1917; Saner ambiguity handling et al., 2000) Economic/ Inter-governmental or The pursue of To promote exports, Advising, networking, Professional commercial business- economic gains and attract inward foreign negotiating, gathering 'salesmanship' diplomacy government advantages for investments, and information and (Rana, 2002; countries stimulate other analysing it, and conflict Lloyd, 2003; economic activities handling Coolsaet, 2004; Yeung, 2004) Business Inter-governmental or The pursue of To establish Creating and seizing Entrepreneurial diplomacy business- economic gains and favourable conditions business opportunities, broker (Saner et al., government advantages for for business safeguarding image and 2000) business companies companies' activities reputation of business companies, affecting rule-making, conflict prevention Public Inter-organisational The pursue of the To actively reap Communicating, Strategic relations or personal interests of the opportunities or react cooperating, issue relationship (Hutton, 1999; organisation or of the to threats management, gathering managers Bernays, public information, 1955; Harlow, defining responsibilities, 1977) embrace change, anticipate trends.
  • 7. 3. What CCA of main EU countries do in Asia, empirically Focus is placed on CCA established by four main EU countries: Germany (Die Deutschen Auslandshandelskammern, AHK) about 40,000 companies associated in 80 countries France (Union des Chambres de Commerce et d'Industrie ̧ Francaises à l'Etranger, UCCIFE) about 25,000 companies associated in 78 countries Italy (Assocamereestero) about 24,000 companies associated in 49 countries The UK (British Chambers of Commerce Abroad) in over 90 countries in 15 Asian countries (Bangladesh, Cambodia, China, India, Indonesia, Japan, South Korea, Laos, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam)
  • 8. 3. What CCA of main EU countries do in Asia, empirically Country of origin Host Germany France The UK Italy Total Bangladesh X X 2 Cambodia X (BBA) 1 China X X X X 4 Hong Kong X X X X 4 India X X (UK-India BC) X 3 Indonesia X X X 3 Japan X X X X 4 South Korea X X X X 4 Laos (BBG) Malaysia X X X 3 Philippines X X X 3 Singapore X X X X 4 Sri Lanka X (SL-Italy BC) 1 Taiwan X X X 3 Thailand X X X X 4 Vietnam X X X X 4 Total 11 14 13 9 47
  • 9. 3. What CCA of main EU countries do in Asia, empirically Country of origin Host Germany France The UK Italy Bangladesh 1996 1991 Cambodia 1998 China 1981 1992 1980s (1950s) 1991 Hong Kong N.A. 1986 N.A. 1997 (1993) India N.A. 1977 N.A. Indonesia 1970 (1924) 1979 1990s Japan N.A. 1918 1950s 1972 South Korea 1981 1986 1977 2000s Laos Malaysia N.A. 1991 1964 Philippines N.A. 1919 1997 2011 Singapore 2004 1979 1998 (1974) N.A. Sri Lanka N.A. Taiwan 1981 1991 N.A. Thailand N.A. 1960s 1946 1978 Vietnam N.A. 1989 1990s 1996
  • 10. 3. What CCA of main EU countries do in Asia, empirically Common membership services (access to members directory, subscription to newsletters and bulletin, access to sectoral industry publications and country reports, participation to social events, workshops, and seminars, attendance to language courses, benefits from CCA's media presence, and access to job seekers databases) 'On demand' services for members (provision of information on specific companies or markets, the search and screening of potential suppliers and business partners, the organisation of and assistance for business meetings and trade missions, the organisation of and assistance for participating to trade fairs and exhibitions, the legal assistance for the establishment of businesses, business domiciliation and secretary services, legal assistance and advice, translation and interpreter services, advertisement and sponsorships, and employment services) Consultative and policy advocacy functions (members' committees focused on various thematic areas such as corporate social responsibility, industrial relations, education, young professionals, government relations, policy and consultation, sustainable development, taxation and regulation; they also serve to share information and updates on legislation, policy initiatives, government officers' political orientations, and turnover of key officers positions within the governmental bureaucracy)
  • 11. 3. What CCA of main EU countries do in Asia, empirically Contemporary institutional and political context includes EU's efforts to intensify bilateral or regional trade relationships with Asia ('Global Europe: Competing in the World', EU DG Trade, 2006) The coming into force of the Lisbon Treaty (2009) moved international trade policy, including trade of services, trade-related intellectual property rights protection, and foreign investment, to the exclusive competence of the EU Instance: Free Trade Agreement (FTA) between the EU and South Korea (signed 6.10.2010, come into force 1.7.2011). It is unprecedented in terms of scope and rapidity of tariff liberalisation and removal of non-trade barriers across several sectors (including automotive, pharmaceuticals, and consumer electronics). Regarded as a 'template FTA' for other similar negotiations
  • 12. 3. What CCA of main EU countries do in Asia, empirically Type of CCA Activities Orientation 'Proto-CCA' Maintenance of registered address, at least Establishing membership minimal networking between members, emergent base and enlarging visibility membership 'Transit node' Gathering data and providing general information Strengthening ties between on the country and industries, facilitating members and diffusing networking through social events and other venues information 'Service provider' Providing legal assistance and advice, Meeting business needs of advertisement and sponsorship, translation and specific members interpreter services, organisation and assistance for business meetings and trade missions, and organisation and assistance for participating to trade fairs and exhibitions 'Prospector' Gathering data and providing information on Realising business specific companies and markets, searching and opportunities screening potential suppliers and business partners 'Policy advocate' Managing issue-specific committees, formulating Representing policy positions policy issues, and communicating issues and policy on international trade and proposals to policy-makers foreign investment issues within policy-making venues
  • 13. 3. What CCA of main EU countries do in Asia, empirically Type of CCA Activities Orientation 'Proto-CCA' 'Escalation' at of registered address, at least Maintenance the EU, rather than domestic, level: Establishing membership minimal networking between members, emergent base and enlarging visibility membership Instance: establishment of European-ASEAN Business Centre in Thailand, by Eurochambers and various EU member states' CCA, 'Transit node' under the country and industries, general information Gathering data and providing on the patronage of the EU Commission. Strengthening diffusing facilitating members and ties between networking through social events and other venues information It aims to “drafting, publishing and dissemination of joint European industry position papers and lobby them to the Royal Thai 'Service provider' Providing legal assistance and advice, Government in and sponsorship, translation and regulations; supportingof advertisement regards to new and existing Meeting members needs specific business with trade related information, and assistance and advisory services interpreter services, organisation legal analysis for business meetings and trade missions, and (IPR & Standard Helpdesk); organizing 'European Flagship' events/ organisation and assistance for participating to conferences, seminars and EU pavilions at trade fairs to foster the trade fairs and exhibitions European dimension in the business community; and interacting as 'Prospector' the Gathering data and providing information on Realising business European business voice in Thailand” (EABC, 2011). specific companies and markets, searching and opportunities screening potential suppliers and business partners 'Policy advocate' Managing issue-specific committees, formulating Representing policy positions policy issues, and communicating issues and policy on international trade and proposals to policy-makers foreign investment issues within policy-making venues
  • 14. 4. What managerial and policy issues CCA face. Establishing presence and membership base in the host country Attracting financial (and other) resources needed to install and operate their membership services (deliver value-for-money services in front of membership fees) Confronting the competition of private service providers for 'on demand' services for members Develop resources and distinctive capabilities in order to enhance their members' business success prospects (in competition with other countries' CCA efforts) Collaborating with other EU countries' CCA in 'pushing' policy views to the attention of key decision makers (issues of jurisdictional boundaries and overlaps between national CCA and EU Business Centres)
  • 15. 5. Conclusions EU CCA play a role in the making of markets in Asia. Setting aside their functions as venues for making and strengthening social ties, the CCA act as collectors of policy views, creators of shared policy positions, and vehicles for advocating policy change at the governmental, inter-governmental, and super- governmental level. Open challenge is to aggregate and escalate policy advocacy from the inter-governmental to the super-governmental level, in reaction to changes of institutional and political context (Lisbon Treaty), while constructing and maintaining their task domain in the promotion of the interests of domestic businesses.