1. Albert Chirighin
7620 NW 70th Avenue
Parkland, FL 33067
(954) 224-5781
Email: Albert.Chirighin@gmail.com
LinkedIn: Albert Chirighin
PROFILE
More than twelve years experience in Information Technology Leadership, with emphasis in Project Management, People
Management, Quality Assurance Leadership, and Product Management across multiple architectures, technologies, and
environments. Roles have ranged from QA Architect to Global Project Manager and to Technical Delivery Manager.
Energetic self-starter with excellent analytical, organizational, problem solving, leadership and communication skills.
Consistently delivers projects on time, within budget and with highest customer satisfaction ratings. Mentors and fosters
teamwork with a collaborative style. Significant strengths in Quality Assurance methodologies and test tool sets. Exceptional
technical writer.
People Management Global Product Management
Global Project Management SDLC
Global Team Leadership Integration Management
Agile Methodology Business Analysis & Strategic Planning
Organizational Skills Financial Management
Quality Assurance Expertise Actively Pursuing PMP Certification
Executive Level Presentation Skills Spanish and Italian Fluency
Professional Experience
IBM Corporation Boca Raton, Florida 01/2006 – present
Product Manager (05/2015 – Present) (Global Asset Data Warehouse - GACDW/GTS Service Delivery Insight - SDI)
 Product Manager for 2 IBM Business Critical products.
 Providing Tactical and Strategic direction on Product evolution.
 Performed complete analysis for over 220 Requirements for associated products.
 Implemented Hill Structures that map to Strategic Objectives allowing teams to focus on Strategic Objectives
which provides proper resource and funding allocation, and clear visibility to Executives.
 Led a ranking of all the Hills and Requirements with External and Internal Stakeholders.
 Developed and Implemented improved and highly effective Review Boards for two mission critical products.
 Led collaboration with Architects, IBM Watson Research, Account Teams, and Development teams to ensure top
Requirements enter the Agile Development cycle based on criticality and business value.
 Developed 2016 Delivery Roadmaps in conjunction with Chief Architect and IBM Watson Research Lead.
 Developed and Implemented an RTC based Reporting structure and reports for Product Management.
Integration Project Manager (03/2016 – Present) (GACDW/GTS-SDI)
 In parallel with Product Manager, performing day to day project management activities from Initiation through
Closure.
 Currently leading the Design and Delivery of the 4 most critical integrations using the new processes and
procedures I led the creation and implementation of.
 Took ownership of a set of troubled Integrations between a mission critical System of Record and account CMDB,
Service Now, and Remedy instances.
 Performed a set of discovery activities to clearly identify the current and future scope of work.
 Led process to rank the accounts seeking integration with System of Record, based on a pre-established set of
criteria.
 Collaborated with internal and external teams to clearly define required tasks, assignments, durations, and
dependencies.
 Built new project plans for the accounts identified for current and near future Agile Sprints.
 Synchronized Integration project plans with Master project plans to interlock resource allocations and timelines.

2.  Developed budget required to support increasing throughout while reducing cost.
 Created and presented product analysis, including an option that was approved that will save approximately
$300,000 per year that can be spent hiring additional resources and increasing throughput and Customer
Satisfaction.
Development Project Manager/ Agile Scrum Master/QA Manager (10/2013 – 05/2015) (GACDW/GTS-SDI)
 Responsible for providing leadership, management, and direction to a globally diverse team supporting the
design, development and delivery of one of IBM’s largest and most complex internal and client facing systems.
 Performed Planning, Tracking, Monitoring and Reporting of all work efforts, including Development, Quality
Assurance, Level 3 Support, and Technical Writing.
 Focal Point to all Key Stakeholders, Executive Management, End Users, and the Development and Level 3
Support organizations.
 Performed Scrum Master duties for a team of 18 globally distributed individuals.
 Successfully delivered on several complex Epics, some spanning multiple Sprints and being comprised of API,
ETL, DB, Cognos, and GUI.
 Led and actively contributed to the migration from iBug to Rational Team Concert (RTC).
 Developed and Delivered Work Item reporting for both projects using RTC.
 Designed and Delivered migration from Testopia to Rational Quality Manager (RQM).
 Designed and implemented Defect Management using RTC.
 Developed and delivered training to the organization on Defect Management using RTC.
 Performed the duties of Defect Manager for entire organization.
 Provided QA best practices to entire organization including process improvements as part of Rational Tool Suite
implementation.
 Partnered with Architects, Development Leads, and other Scrum Masters to maximize Sprint and Release results.
 Key contributor to Test Automation Strategy.
 Led all activities associated with UAT for Core Development, Feed Integration, and Service Delivery Insight.
 Created Installation, Release, and New Function documentation.
Technical IT Delivery Manager (06/2010 – 10/2013) Location: Boca Raton, FL
 Responsible for providing leadership, management, designing education plans, and guidance to a team of 26 IT
professionals in the Capacity Planning / Modeling, and Quality Assurance areas including all Technical and
Human Resources items.
 Actively collaborated with IBM senior management and customers to ensure team met or exceeded quality and
financial goals.
 Provided oversight of several concurrent projects including technical leadership, engagement and project
management, financial tracking and reporting, and customer satisfaction.
 Established training budget and plan for each individual on the team ensuring company and individual skills needs
and goals were aligned and met.
 Grew the team by 10% in 2011 while exceeding utilization and profit targets by over 15%.
 Collaborated as Technical Solution Owner with Sales teams to respond to Requests for Proposals, present
solutions to senior level client executives, and close sales deals. Efforts have resulted in over $8 million in
signings for 2011, and $9 million in 2012.
 Maintained current on emerging technologies through formal and informal training, journals, and Communities of
Practice.
IT Architect – Project/Engagement Manager – QA Lead (10/2009 – 06/2010) Location: Seattle, WA (Costco Wholesale
– TCV $500K)
 Fostered exceptional collaboration with a team comprised of professionals from several groups within the client
and vendors, through the establishment and execution of formal Performance Testing.
 Established Industry Leading Performance Testing Methodology at leading wholesale retailer.
 Led Performance Test tool selection, negotiations with third party vendors, and implementation.
 Areas of responsibility included Project tracking, Deliverable Creation, Financials, Customer Satisfaction, Project
Management, Defect, Change and Issue Management, LoadRunner, Resource Management, and Team
Leadership.
Technical Project Manager – QA Lead (05/2009 – 10/2009) Location: Chicago, IL (Walgreens – TCV $400K)
 Planned, Designed, and Executed High Availability and Performance Testing of SOA ESB using WebSphere, MQ
running on AIX, and IBM Rational ClearQuest for top medical retail corporation.

3. Test Architect – Engagement Manager (03/2009 – 05/2009) Location: New York, NY (City of New York – TCV $200K)
 Led team of 3 practitioners for the Quality Assurance portion of a Request for Proposal for largest E911 center in
the United States.
 Generated recommended Quality Assurance and Performance Engineering methodologies based on industry
best practices, results from research, and experience.
Performance Test Architect (10/2008 – 03/2009) Boca Raton, FL (General Motors – TCV $400K)
 Led performance testing project using HP LoadRunner of Java based websites for a big three auto manufacturer.
Lead Assessor (08/2008 – 11/2008) Cincinnati, OH (Wellpoint Corporation – TCV $500K)
 Conducted an in depth analysis of Quality Assurance at a large pharmaceutical firm. Areas analyzed included,
Culture, Methodology, Technology, Organization, Skills, and Measurements.
 Provided Improvement Roadmap as output of the analysis, which resulted in additional business for IBM.
Project Manager/Test Subject Matter Expert (02/2008 – 12/2008) Charlottesville, VA (University of Virginia – TCV
$300K)
 Led a team through the establishment of a Performance Test Center of Excellence at a large public university,
including hardware and software selection and implementation; Performance Test Methodology Implementation;
Defect Management; and Test Tool Training.
Project/ Engagement Manager/Performance Test Architect (05/2006 – 08/2008) Charlotte, NC (Wachovia Bank – TCV
$2.5M)
 Provided Project Management, including best practices at a top five Financial Institution as part of their Basel 2
initiative.
 Participated in Project Management Office meetings and procedures. Created and maintained project plans.
 Performed all required financial duties including reporting and forecasts.
 Planned, executed, and reported on 5 distinct front end application performance test efforts. Applications tested
included Cognos, GL Recon, Rochade (Metadata), SAS, and Reference Data.
Performance Test Lead (04/2006 – 08/2006) Charlottesville, VA (University of Virginia – TCV $80K)
 Planned, executed, and reported on a series of Main-Frame based performance tests on a system critical to a
large public university’s success. The system is responsible for student enrollment and registration, financial aid,
and course management.
Performance Test Lead (03/2006 – 04/2006) Jefferson City, MO (State of Missouri – TCV $250K)
 Led a performance test effort which identified and resolved performance bottlenecks that were causing major
issues in production at a State Government Agency.
Performance Test Subject Matter Expert (01/2006 – 03/2006) Mexico City, Mexico (The World Bank – BANSEFI – TCV
$400K)
 Defined and implemented a performance test strategy for a government agency, client - server system designed
to integrate all bank locations across Mexico.
 Leveraged Spanish skills to develop Performance Test Strategy and Plans, identified risks, created workload
matrices, and provided best practices.
Convergys Corporation Sunrise, Florida 05/2001 – 01/2006
IT Architect
 Led and managed several high profile, complex, high priority, client facing projects. Led interaction with internal
and external clients at the highest levels.
 Managed a subset of the testing department in transitioning a complex software product.
 Rapidly became an expert in all areas of Performance Test including development and testing of HTTP and IBM
iSeries LoadRunner scripts, automated testing methodologies, test design, execution, analysis, and reporting.

4. Education, Certifications, Recognition, Volunteering
 Master of Information Technology – American Intercontinental University, 2001
 Bachelor of Science - Business Management – Florida International University, 1994
 A+ Certification
 President Architectural and Landscape committee - Parkside Estates
 Math Superstarts – Riverglades Elementary School
Awarded Several IBM Service Excellence and Summit Awards Received 2 Long Term Service Awards
Awarded IBM 100% Club in 2008 Member of IBM TLE since 2006
Identified as IBM Top Talent in 2006