As an HR Generalist, Allow me to brief you shortly on my professional background, I have managed a career in HR and Administration in Modern Tobacco & Universal Tobacco Corporation UAE, ACTED related to UNICEF, and the European Delegation in Jordan. In Human Resources department, I performed a wide array of duties like managing employee’s records in HR, I was also in charge of managing Admin Department. I used different types of software (web-based) for these tasks such as edel-hrm and other software for renting of houses. Drive human resources related initiatives in an assigned the staff /specialty by utilizing broad knowledge across a spectrum of HR requirements including employee relations, compensation, performance management, business analytics, talent acquisition and training and development. I have had other employment experience in corporate sales, from which I gained so much experience especially in interpersonal skills and communications skills. And finally, I have a bachelor in Business Administration and some quite good skill’s in computer and software, I am organized and I look forward to continue a stable career in HR and administrative duties and ready to go the extra mile.

1. ALAA JEPREEN
PERSONAL
INFORNATION:
Date of Birth:
14.Jun.1979
Address: UAE
Nationality: Jordanian
CONTACTS:
Mobile: (+971)558882070
Email: jebreel.alaa@hotmail.com
Marital Status: Married
Objectives
A focused, result oriented and dynamic in HR and Admin professional with a pleasant
personality. I have more than 13 years of experience including Five years in the HR and
Administration domain; by Supervises staff, plans, organizes and prioritizes workloads
within area of accommodation, transportation, office environment, Provides guidance and
support to subordinate staff and acts as a point of expertise, Negotiated contracts with
vendors, Slashed payroll/benefits administration costs 30% by negotiating pricing and
fees, while ensuring the continuation and enhancements of services. Excellent in public
relation and communication at all levels, Obtain a challenging leadership position
applying creative problem solving and lean management skills with a growing company to
achieve optimum utilization of its resources and maximum profits.
I am looking forward to continue my career with an organization that will utilize my
MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and
success.
Skills Professional Training
Top Skills:
Budgets Educational programs, Employee
benefits, Filing, Human Resource Policies,
Interviewing, Recruiting Scheduling, Budget
Documentation, Employee Relations,
Immigration Labor law Human Resources,
Management Logistics, Payroll, Sales
Training, SAP System and edl- HRM
System.
• ABAC Contract Training.
• SAP System.
• Edel-HRM.
• HR Management.
• HR Payroll
• Administration Management
• Sales Training for Essential Selling Skills.
• After sales training courses
Education
Jarash University - Bachelor Degree in
Business Administration - Jordan 2003
Ras Al Khaimah High School, UAE 1997
Tawijihi

2. Work Experience
Human Resource
From Oct 2015 - Present
Head of Administration: Modern Tobacco & Universal Tobacco Company.
Managing 500 staff between Modern Tobacco and Universal Tobacco company in
general/ 20 Staff directly reporting to me.
• Administration:
Oversees and control efficient administration services to the company, Negotiates
contracts with appropriate service providers and monitors their work to ensure quality
service.
• Supervision and Work Allotment by Supervises staff, plans, organizes and
prioritizes workloads within area in order that resources are used effectively and work
is completed within set deadlines.
• Employee Relations by Implementing policies on employee relations to ensure
consistency and fairness.
• Specialist Advice by Provides guidance and support to subordinate staff and acts
as a point of expertise and reference within own area or functional specialism.
• Budget by Assists in the preparation of departmental budget.
• Data Processing Support by Collates, examines, analyses and advises on complex
data and information held in the section. Prepares reports and internal
documentation to facilitate business processes.
• Prepare reports and manipulates data and information from computerized systems
and prepares administrative or technical reports for senior colleagues.
• Quality of Work by Reviews, checks and monitors work output to ensure standards
are maintained and quality requirements met.
• Procedural Improvement by Reviews processes and procedures and identifies and
assesses options for improvement.
From Aug 2015 – Oct 2015
Senior Human Resources Manager : Free lance
Managing 150 staff multinational by.
• Maintains the work structure by updating job requirements and job descriptions for all
positions.
• Maintains the organization staff by establishing a recruiting, testing, and interviewing
program; counseling managers on candidate selection; conducting and analyzing exit
interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and
training programs.

3. • Ensures planning, monitoring, and appraisal of employee work results by training
managers to coach and discipline employees; scheduling management conferences
with employees; hearing and resolving employee grievances; counseling employees
and supervisors.
• Ensures legal compliance by monitoring and implementing applicable human
resource federal and state requirements; conducting investigations; maintaining
records; representing the organization at hearings.
• Maintains historical human resource records by designing a filing and retrieval
system; keeping past and current records.
• Completes human resource operational requirements by scheduling and assigning
employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
From Oct 2014 - Apr 2015
Administration and HR Officer.
Responsibilities: Managing 800 Syrian refugees and 250 Local staff at Al Zaatari
Refugee Camp.
I. Administration Management:
• concerning issues with governmental offices, NGOs and other stakeholders.
• Follow up of all legal issues.
• Ensure procedures to legal requirements of the country and management.
• Management of ACTED’s premises.
• Ensure good organization of ACTED’s and follow up the office supply stock.
• Filling all Administrative Documents and letters.
• Update Authorized Signatory Table for the Field Office every 6 month or
whenever one of the signatories is changed .
• Human Resources Management:
• Managing bases/ staff (national/international).
• Control & check attendance sheet of staff in all bases.
• Follow up of all issues related to social security and Medical Insurance.
• Prepare standard as well as project specific organigrams.
• Ensure ACTED HR standard templates application in line with ACTED HR
Manual/internal regulations.
• Check of Appraisals summary prior to Submission to Coordination for approval.
• Prepare monthly payroll for all bases.

4. Delegation of the European Union / Jordan Oct 2011- Mar 2014
Administration and HR Officer
Managing 70 Official Diplomatic Staff, 25 Contract Agent and 150 Local Staff, Three
Staff reporting to me.
• Liaised with all Heads of Sections at the Delegation for the preparation/updating of
job descriptions and specification of posts relative to vacant positions in each section.
• Verified & processing all procedures and costs related to the assumption of duties
(per diem, temporary accommodation, prized functions).
• Prepared & verification of (permanent) housing files: checking eligibility of premises &
conformity of lease contracts and addenda.
• Verification & processing of requests for payment or reimbursement of rental costs.
• Managed transfer requests and resignations.
• Checked & authorized removal offers and end of service/rotation travel costs.
• Organization and management of internships.
• Monitored & launched requests to Headquarters for the extension of employment
contracts.
• Reported to Head of Administration on a regular basis.
• Back-up for the other members of the Admin team.
Sales & Marketing
Arab Orient Insurance Company; Amman- Jordan Jan 2010 – Dec 2010
Account Executive
Handling Individual and corporate insurance requirements.
• Processed incoming claims and participate in service where required.
• Assisted team leader in investigation of complex claims and recommendations to the
claim committee.
• Handled queries regarding policy, coverage, claim matters and policy sales.
• Maintained and activate contracts by preparing paperwork.
• Prepared variety of status reports including closings, activity, adherence to goals and
follow-up.

5. Dusit Thani International; Dubai – UAE Nov 2008- Dec 2009
Sales Manager
Handling Oil and Gas Segmentation in GCC and United Arab Emirates Market.
• Established the new brand in Dubai leisure and business market.
• Supervised the reservation department.
• Explore new consumers, accounts.
Al Sahra Desert Resort (Dubai Heritage Vision LLC) Aug 2006 – Oct 2008
Dubai Land with 28 different luxuries location
Sales and Marketing Manager
• Ensured adherence to corporate identity guidelines.
• Managed relationships with external marketing agencies ensuring effective use of
agency knowledge.
• Analyzed client’s requirements for future products and making recommendation
accordingly.
Languages Technical Tools and Skills
• Arabic: Fluent/Native
• English: Fluent
• MS Visio2013
• MS Office
• Microsoft Project 2010
References and Certificates
Available upon request.