Trust is critical in organizations, aiming to give a general over view and make a start off workshop. This Trust presentation with activities is made.

1. TRUST
- AKANKSHA LAL

3. WHAT IS TRUST?
Trust in organizational context is :
“Working together with mutual confidence and respect”
Customers Colleagues
Business
Associates

4. Solve The Puzzle
X = [(a+b+c)/y]
z
Given :
Case 1 : a = 8, b=8,c=8, y =3, z = 2
Case 2: a = 8, b=8, c=8, y =6, z= 2
Answers:
Case 1 = [(8+8+8)/3]/2 = 24/3 = 8 & 8/2=4,
So, X = 4.
Case 2 = [(8+8+8)/6]/2 = 24/6 =4 & 4/2 =2,
So X = 2.
where, Z = Time constant

5. Graphical representation of Equation
0
1
2
3
4
5
6
7
8
9
Case 1 Case 2 Case 3
Trust graph when values of Y change
(a+b+c)/y z
Case 1 Case 2 Case 3
a+b+c 24 24 24
y 3 6 12
(a+b+c)/y 8 4 2
z 2 2 2

6. TRUST EQUATION
- By Charles H Greens
TRUST = Credibility + Reliability + Intimacy
Self Orientation

7. WHAT IS CREDIBILITY?
Credibility is having people believe in you!
So, How do you develop credibility?
1. Communication
a. Be an active Listener
b. and use simple language for expressing your self.
2. Knowledge
a. Have strong knowledge that your colleagues, associates and
customers can depend on.
3. Consistency
a. Be it product quality or your interpersonal relationship quality keep
consistency.

8. LET’S PLAY A CREDIBILITY GAME
Rules:
1. Make two groups amongst your selves.
2. Each group gets 5 minutes to plan and practice for the show.
3. Both groups have to make a one minute advertisement (not a jingle)
for a product or company decided by the trainer.
4. Group with more specific details shall win.
5. One minute to introduce the cast and crew and one minute to
present.
6. If any team takes more than 5 minutes to plan it will stand
disqualified automatically.

9. WHAT IS RELIABILITY?
Delivering what you promise to deliver?
So, How do you develop reliability?
Clarity
a. Communicate clearly
b. Clarity about what we state to deliver
c. Mention the key components of delivery
d. Consistency : deliver consistently
e. On Time delivery

10. LET’S PLAY A RELIABILITY GAME?
Rules:
1. Make two groups amongst your selves.
2. Every alternate member of the group will be blind folded.
3. Stand in 2 groups at the main entrance of the premises.
4. The members with their eyes open will be responsible for the blind folded
members of their group.
5. Both groups will be timed at the same start time, the one which goes up to a
stipulated place in a line and returns back first, will be declared the winner.
6. Maximum time to complete this task is allocated to 20 minutes, any one not
found in the conference hall in the same time will be answerable on
personal account.

11. WHAT IS INTIMICY?
Intimacy is a feeling of being safe and secure, and trust the
other person or business
So, How do you develop intimacy?
3 Most Critical Steps to develop Intimacy are :
a. Accept your vulnerability
b. Be positive, appreciate what your clients, associates and colleagues do
for you or the organization.
c. Make a person to person contact, don’t make work relations
emotionless, also keep your contacts genuine.

12. LET’S PLAY AN INTIMACYGAME?
Rules:
1. Make a single row.
2. Stand one behind the other in the ascending order of the month of your
birthdays.
3. Only date and month have to taken into note no year.
4. However, while making the que do not talk to it other.
5. Person who talks disqualifies from the game.
6. If the que is perfect to date then the group is declared a winner.
7. All to be done without words and hand actions.

13. WHAT IS SELF ORIENTATION?
Self orientation is what are your motives?
So, How do you develop Self orientation, for common good?
1. We are all subconsciously only focused on our needs and wants.
Try to think of others as well.
2. Be honest to your self and to others.
3. Be determined towards common goals and be human in your
approach.
4. Lead by example.
5. Encourage participative group tasks rather than authoritative task
delegation.
6. Participate and take opinions.
7. No one is perfect, respect Feedback.
8. Have no preconceived notions about people
9. Put group objectives ahead of personal objectives to gain trust.

14. Thank you
-Akanksha Lal;
Contact me @ : penned4akanksha@gmail.com