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© AKAMAI - EDGE 2017
Bot Manager + Cloudlet strengthen mitigation capability
Quentin Leung & Feybian Yip
© AKAMAI - EDGE 2017
Speaker Introduction
Quentin Leung
Senior Technical Project
Manager
Feybian Yip
Senior Engagement
Manager
© AKAMAI - EDGE 2017
Session’s Agenda
1/ Walk through typical use case of bot manager
2/ Share what tomorrow’s bot looks like on Attack side
3/ Explain evolution approach on bot detection and mitigation on Defense side
4/ Demo
© AKAMAI - EDGE 2017
1/ Walk through typical use case of bot manager
Good
Good
Bad
Bad
Unknown Unknown
Known Known
© AKAMAI - EDGE 2017
1/ Walk through typical use case of bot manager
Price Scraping Marketing Effectiveness
Credential Abuse
© AKAMAI - EDGE 2017
2/ Share what tomorrow’s bot looks like on Attack side
Good
Good
Bad
Bad
Unknown Unknown
Known Known
© AKAMAI - EDGE 2017
2/ Share what tomorrow’s bot looks like on Attack side
More Easy: 60s to build a botnet
© AKAMAI - EDGE 2017
2/ Share what tomorrow’s bot looks like on Attack side
More Target Oriented Comply with best rate guarantee
Influence competitor business
© AKAMAI - EDGE 2017
2/ Share what tomorrow’s bot looks like on Attack side (Cont.)
Impact - Fraud Orders from Bot
Market Data: <provide reference>
2.9% to 7.6% lost from online revenue
•1.3% direct lost
•2 to 5% real sales impact
Ecommerce lost $7billion to chargeback in 2016
Estimate this number reaches $31billion by 2020
Fraud rate for physical goods was 0.38%
Fraud rate for digital goods was 0.42%
Industry like E-ticketing reported 2x to fraud rate from online vs box office
© AKAMAI - EDGE 2017
2/ Share what tomorrow’s bot looks like on Attack side (Cont.)
Impact - Fraud Orders from Bot
© AKAMAI - EDGE 2017
3/ Explain evolution approach on bot detection & mitigation on Defense side
Origin
CDN
Data Analysis@Origin
Decision
Automation via API
Bad Bots
Good Bots
© AKAMAI - EDGE 2017
3/ Explain evolution approach on bot detection & mitigation on Defense side
© AKAMAI - EDGE 2017
3/ Explain evolution approach on bot detection & mitigation on Defense side
+Akamai Cloudlet
<1m Propagation Time
Dev. Ops. Friendly
© AKAMAI - EDGE 2017
3/ Explain evolution approach on bot detection & mitigation on Defense side
Identify
Delay: 1-3s
Slow: 8-10s
Customized Content
Block
© AKAMAI - EDGE 2017
4/ Demo
© AKAMAI - EDGE 2017

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Bot Manager + Cloudlet Strengthen Mitigation Capability

  • 1. © AKAMAI - EDGE 2017 Bot Manager + Cloudlet strengthen mitigation capability Quentin Leung & Feybian Yip
  • 2. © AKAMAI - EDGE 2017 Speaker Introduction Quentin Leung Senior Technical Project Manager Feybian Yip Senior Engagement Manager
  • 3. © AKAMAI - EDGE 2017 Session’s Agenda 1/ Walk through typical use case of bot manager 2/ Share what tomorrow’s bot looks like on Attack side 3/ Explain evolution approach on bot detection and mitigation on Defense side 4/ Demo
  • 4. © AKAMAI - EDGE 2017 1/ Walk through typical use case of bot manager Good Good Bad Bad Unknown Unknown Known Known
  • 5. © AKAMAI - EDGE 2017 1/ Walk through typical use case of bot manager Price Scraping Marketing Effectiveness Credential Abuse
  • 6. © AKAMAI - EDGE 2017 2/ Share what tomorrow’s bot looks like on Attack side Good Good Bad Bad Unknown Unknown Known Known
  • 7. © AKAMAI - EDGE 2017 2/ Share what tomorrow’s bot looks like on Attack side More Easy: 60s to build a botnet
  • 8. © AKAMAI - EDGE 2017 2/ Share what tomorrow’s bot looks like on Attack side More Target Oriented Comply with best rate guarantee Influence competitor business
  • 9. © AKAMAI - EDGE 2017 2/ Share what tomorrow’s bot looks like on Attack side (Cont.) Impact - Fraud Orders from Bot Market Data: <provide reference> 2.9% to 7.6% lost from online revenue •1.3% direct lost •2 to 5% real sales impact Ecommerce lost $7billion to chargeback in 2016 Estimate this number reaches $31billion by 2020 Fraud rate for physical goods was 0.38% Fraud rate for digital goods was 0.42% Industry like E-ticketing reported 2x to fraud rate from online vs box office
  • 10. © AKAMAI - EDGE 2017 2/ Share what tomorrow’s bot looks like on Attack side (Cont.) Impact - Fraud Orders from Bot
  • 11. © AKAMAI - EDGE 2017 3/ Explain evolution approach on bot detection & mitigation on Defense side Origin CDN Data Analysis@Origin Decision Automation via API Bad Bots Good Bots
  • 12. © AKAMAI - EDGE 2017 3/ Explain evolution approach on bot detection & mitigation on Defense side
  • 13. © AKAMAI - EDGE 2017 3/ Explain evolution approach on bot detection & mitigation on Defense side +Akamai Cloudlet <1m Propagation Time Dev. Ops. Friendly
  • 14. © AKAMAI - EDGE 2017 3/ Explain evolution approach on bot detection & mitigation on Defense side Identify Delay: 1-3s Slow: 8-10s Customized Content Block
  • 15. © AKAMAI - EDGE 2017 4/ Demo
  • 16. © AKAMAI - EDGE 2017