IBM DRaaS disaster recovery as a service (Client presentation)

1. Orchestrated Disaster Recovery as a Service
(DRaaS) on IBM Cloud for an always on world
Client presentation - IBM Resiliency Services
First Lastname | IBM Job Title
Location | Date

2. 2
Easy to use Personal Empowering Always on
As everyday users of technology, we expect products and services
to make our lives more convenient.
We all seek experiences to be more:

3. 3
In a business environment where data increases exponentially
and analytics tie directly to consumer satisfaction, businesses
cannot tolerate downtime. They must be always on when
disruption strikes or opportunities arise.
1. “Ponemon Institute, Cost of Data Breach Study: Global Analysis, 2016: http://ibm.biz/PonemonCODB
2. The Human Cost of Weather Related Disasters: http://www.unisdr.org/2015/docs/climatechange/COP21_WeatherDisastersReport_2015_FINAL.pdf
3 IBM Center for Applied Insights, “How High-Resiliency Organizations Excel,” January 2016: http://master-disaster-recovery.mybluemix.net/?cm_mc_uid=71420764557614770815413&cm_mc_sid_50200000=1477432219#resiliency
4. Fortune, http://fortune.com/2015/11/28/black-friday-sales-2/
5. Internet retailer, https://www.internetretailer.com/2015/02/27/dress-photo-could-mean-big-online-business-uk-retailer. Photo licensing in progress.
Seasonal sales represent
a growing revenue
opportunity. In 2015, one
third of online shoppers
purchased a product using
mobile phones on Black
Friday4
Viral content can
often skyrocket sales of
products. In 2015, the
debate over the color of a
dress spiked sales by as
much as 300% for a
clothing store
in the UK5
The average cost of an
electronic/digital data
breach is USD 4 million1
Annual economic losses from
disasters are estimated by
UNISDR at between USD
250 billion and USD 300
billion2
Enterprises are facing
greater points of disruption
due to greater integration of
environments3
ATM is temporarily
OUT OF SERVICE
Sorry for the
inconvenience

4. 4
Delivering continuous business
operations is a business
imperative.
This requires resiliency across all
business-critical processes,
workflows, people, technology and
policies

5. 5
Hybrid Clouds are designed to enable
the enterprise to be more:
+ Fast and flexible
+ Value-driven
+ Cost-effective
Enterprises are adopting Hybrid Cloud to better position
themselves to deliver customer experiences that meet the
changing business requirements
PRIVATE
CLOUD
ON-PREMISES
INFRASTRUCTURE
PUBLIC
CLOUDS

6. 6
However, while Hybrid Cloud can provide agility and flexibility
to the enterprise, it can also increase the complexity of the
environment, in particular for managing backup and resiliency—
across all providers
Hybrid architectures can
become difficult to integrate,
monitor, manage, secure and
protect given the wide range of
sources where workloads can
originate.
IBM manages recovery for
workloads coming from any
location into your chosen
recovery location.
ON PREM
ON PREM
3RD PARTY
DATA CENTER
3RD PARTY
DATA CENTER IBM RESILIENCY
CENTER
PUBLIC
CLOUD
PUBLIC
CLOUD
PRIVATE
CLOUD
PRIVATE
CLOUD
RECOVERY

7. 7
Resiliency by design
Our portfolio addresses the client’s business needs to provide fully integrated
resiliency that is built-in, not bolted on.IBMResiliencyServicesFramework
Legend: Consulting services
(cloud, traditional, hybrid)
Project-based services
Cloud Managed services (XaaS)
Managed or hosted services
Cloud Project-based services
IBM Backup
as a Service
(BaaS)
IBM
Managed
Continuity &
Recovery
Services
IBM Cloud
Resiliency
Application &
IT Discovery
IBM Resiliency
Disaster
Recovery as a
Service
(DRaaS)
IBM Cloud
Resiliency
Consulting
Services
IBM High
Availability /
GDPS
Services
IBM Site,
Facilities, &
Data Center
Services
SW License Only
IBM Cloud
Resiliency
Orchestration
SW license only
IBM Work Area
Recovery
Services
IBM Data Center
Operations &
Mgmt
Facilities
IT Infrastructure
Data
Applications
Processes
Organization
Strategy and
vision

8. 8
Orchestration is necessary to deliver a consistent
and predictable DR experience.
Orchestration
Creating an intelligent workflow comprised of individual
automated actions with an awareness of the entire
process
Orchestration sits higher
in the stack than automation,
overseeing the entire process and
ensuring the coordination of all
required activitiesAutomation
Codifying a set of manual steps via the creation
of scripts that drive singular actions at
independent component levels

9. 9
IBM Cloud Resiliency Orchestration with
Optional Consulting helps to enable end-to-end enterprise resiliency
IBM Cloud Resiliency Orchestration
The service combines automation and analytics for
faster, more cost-effective disaster recovery to help
keep daily business operations running and to
proactively avoid disruptions.
• Offering with Managed Services.
• Dashboard to view status
IBM Cloud Resiliency
Orchestration Consulting
 Orchestration Readiness Assessment:
Examines 10 areas essential to orchestration
and determines level of readiness to migrate
 Application Dependency Analysis: Identify
critical application dependencies for
recovery/restart workflows and procedures
 Resiliency Program Management: Manage
development of recovery workflows, test
exercise coordination and overall DR program
management
Deploy best
practices DR
workflow
Real-time
RPO & RTO
“Pre-Flight”
checks
Out-of-box
Switchover
& switchback
Automated
application
recovery
Compliance
& deviation
reports
 Orchestration Readiness Assessment: Examines 10
areas essential to orchestration and determines level of
readiness to migrate
 Application Dependency Analysis: Identify critical
application dependencies for recovery/restart workflows
and procedures
 Resiliency Program Management: Manage
development of recovery workflows, test exercise
coordination and overall DR program management
Resilient
Enterprise
Blueprint

10. 10
IBM Resiliency Orchestrated Disaster Recovery as a Service (DRaaS)
Not just Automation but Lifecycle Intelligence
 IBM Resiliency Disaster Recovery as a
Service features a management solution for
aligning DR infrastructure and capabilities
with Recovery Time and Recovery Point
objectives.
 This service combines the monitoring,
reporting, testing, and workflow automation
capabilities of complex IT infrastructure into a
scalable, easy-to-use solution built on
industry standards.
 The result is a unified disaster recovery
management solution that delivers real-time
Disaster Recovery readiness validation and
offers clear business and operational
advantages.
 Combined with IBM’s 50 years of experience
in the DR business and reliable 24x7 service
delivery support.
Deploy best
practices DR
workflow
Real-time
RPO &
RTO
“Pre-Flight”
checks
Out-of-box
Switchover
& switchback
Automated
application
Recovery
Compliance
& deviation
Reports
60%
reduction in DR
test time
50% reduction
in dependency on
experts
75% reduction in
people resources for
application failover and
recovery

11. 11
IBM Cloud Resiliency Orchestration enhances standard technology-
run approach for more efficiency and reduced RTO/RPO both in
hybrid and non-hybrid environments
To:From: Benefit
Traditional DR focused at IT
infrastructure level only
Minimal RTO and RPO visibility except
during tests/drills
Manual, error-prone operation of
DR processes and run-books
Complex approaches resulting in longer
recovery times and resource intensity
Manual DR testing/drills
Managing DR and resiliency at the
business process and application level
through intelligent workflow management
Dashboard for continual monitoring
and predictions of RTO and RPO
Intelligently automated run-books and
processes with predefined patterns
for efficient implementation
Simplified solution using 450+ recovery
automation library patterns reducing
the recovery times and resources
Using technology to orchestrate
automated test plans and failovers
Help to increase availability
of business applications
Help to reduce risk and
increase visibility
Help to simplify and
accelerate DR process
Help to reduce deployment
time, recovery time
and operating costs
Help to simplify DR testing
exercises

12. 12
• Orchestration server at Primary and DR
Site
• Virtual Machine Replication Appliance at
Primary and DR Site
• Protect On premise production workloads to
IBM Cloud
IBM Resiliency Orchestrated Disaster Recovery as a Service
(DRaaS) – Overview
• IBM Global Command Center provides
24x7x365 Monitoring & management.
• Local SME and PM Services
VMVM VMVM
 

Production Datacenter
On Premise
Disaster Recovery Datacenter
IBM Cloud
IBM Global Command
Center
Orchestration
Server
Orchestration
Server
Orchestration
Firewalls
Production Servers and Storage DR Servers and Storage
Replication
Link
Internet
Secure
VPN
VM
VM Replication
Appliance
VM Replication
ApplianceVM
VM VM

13. 13
Offering Detail: Orchestrated Disaster Recovery as
a Service (DRaaS) for IBM Cloud
Benefits
• Dedicated, security rich and
isolated environment
• Enterprise-Class Disaster
Recovery solution
• Orchestration of application
level workflows
• Supports Vmware and
Hyper-V virtual workloads
• Storage agnostic, replicate
and to any
• Seamlessly protect VMware or
Hyper-V on-premises
workloads to the IBM Cloud
• Asynchronous Block-level
based replication and
journaling
• Automated provisioning and
recovery of production
applications
• Supports database native
replication tools for Oracle and
Microsoft SQL
Pricing
• Orchestrated DRaaS usage based licensing. price
per VM per month and billed in arrears
• Two Pricing options (Class 0 and Class1) based on
application recovery objectives
Offering Details
• IBM Cloud Resiliency
Orchestration with Zerto
Virtual Replication
• Offered as a fully managed
service by IBM Resiliency
Services
• Supports Small, medium or
large customer environments
• Choose from many of the 50+
IBM Cloud Data Centers as a
target

14. 1414
Clear dashboards and reports help you continuously monitor
your enterprise resiliency program more effectively
Executive Dashboard
+ Application wise summary
of Recovery Readiness
+ Events requiring attention
+ RPO and data lag meter
+ Recovery workflows that
are active

15. 1515
DR administrators can visibly and accurately understand the
RTO via the solution—not based on anticipated manual effort
and availability of equipment
DR Administrator
Dashboard
+ Database logs position
+ Dashboard with
monitoring, alerts and
reporting of Disaster
Recovery solution health
and data RPO and RTO
Service Level
Agreements

16. 1616
Orchestration is designed to increase workload efficiency and
address the complete recovery stack by leveraging more than
450+ predefined patterns for efficient implementation
IBM Cloud Resiliency Orchestration for an always on world
DRM for the complete stack Recovery Automation Library that includes:
Platforms
+ Linux flavors
+ Windows
+ AIX, HP UX
+ Solaris
+ Oracle Exadata
+ FlexPod
+ VMware
+ Amazon Web
Services
Replication
+ NetApp SnapMirror
+ EMC SRDF,
RecoverPoint
+ HP Continuous Access
+ IBM Global Mirror, SVC
+ Hitachi TrueCopy/UR
+ Database Native
Replications
+ Oracle Dataguard, SQL
Log Shipping, Mirroring
etc.
Applications
+ WebSphere,WebLo
gic, IIS
+ SAP
+ MQ Server
+ Oracle
+ MS SQL Server
+ IBM DB2
+ PostgreSQL
+ MySQL
+ MS Exchange
Application environment, startup, shutdownApplication
Database RPO, Dump and Apply, Health
Network
OS
Replication/storage
Cloud
Create/start/stop instance, provision
storage, network, security groups
Health, data lag, start, stop, split/join
Health, bring up, shutdown
Failover—DNS, NAT, NetScalar

17. 1717
IBM Resiliency
Orchestration
overlays existing
technologies and
provides a lifecycle
approach to DR
process automation
Provision
Resource
provisioning and
best practice
workflows
Monitor
Continual
RPO and RTO
Failover
Automated
application
recover
Failback
Orchestration
Validate
“Pre-flight”
checks
Test
Out of the box DR
Test and failover
and failback
Reports
Compliance and
deviation reports

18. 18
IBM Cloud Resiliency Orchestration with
Optional Consulting helps to enable end-to-end enterprise resiliency
IBM Cloud Resiliency Orchestration
The service combines automation and analytics for
faster, more cost-effective disaster recovery to help
keep daily business operations running and to
proactively avoid disruptions.
• Offering with Managed Services.
• Dashboard to view status
IBM Cloud Resiliency
Orchestration Consulting
Deploy best
practices DR
workflow
Real-time
RPO & RTO
“Pre-Flight”
checks
Out-of-box
Switchover
& switchback
Automated
application
recovery
Compliance
& deviation
reports
 Orchestration Readiness Assessment: Examines
10 areas essential to orchestration and determines
level of readiness to migrate
 Application Dependency Analysis: Identify critical
application dependencies for recovery/restart
workflows and procedures
 Resiliency Program Management: Manage
development of recovery workflows, test exercise
coordination and overall DR program management
Resilient
Enterprise
Blueprint

19. 19
Interested in the new paradigm shift to orchestrated
resiliency but not sure if you are ready to migrate?
IBM Resiliency Orchestration Readiness Assessment
can help
Resiliency Orchestration Readiness Assessment examines the ten key focal areas
essential to orchestration and determines the level of maturity or readiness to migrate.
 Disaster Recovery program and policy
 Roles and Responsibilities
 Recovery Time and Recovery Point Objectives
 Disaster Recovery plans and procedures
(run books and workflows)
 Automation
 Replication
 IT Operations, Problem and Change Management
 Testing
 Reporting
IBM Cloud Resiliency Orchestration Readiness Assessment includes:
 Dependencies
• Applications
• IT Infrastructure
• Resources
• Supply Chain
• Skills
• Data and Processing synchronization
Resilient
Enterprise
Blueprint

20. 20
Need help to identify critical application
interdependencies and to develop recovery/restart
workflows? IBM Resiliency Experts make it easy.
Application Dependency Analysis maps critical application relationships and
interdependencies to enable development of accurate recovery/restart workflows and
procedures for orchestrated resiliency
 Business processes to applications
 Application components
 Data
 Supporting infrastructure
 Application-to-application(s)
 Application(s)-to-infrastructure
 Recovery Time and Recovery Point Objectives
 Recovery/restart priority
 Recovery/restart sequencing and synchronization
 Hardware platforms
 Operating Systems
 Databases
 Network (LAN/WAN)
 Storage
 Internal and external
 Upstream and downstream processes
Application Dependency Analysis includes:
Resilient
Enterprise
Blueprint

21. 21
Can your disaster recovery program help you avoid,
prepare for, and respond to disruptions that can
impact your critical business services? Talk with us.
IBM Resiliency Program Management reviews and documents your disaster
recovery technical design, reviews and validates both technical and application
recovery/restart workflows and procedures, manages your disaster recovery
exercises, and keeps it all current and ready for use when needed
 IT recovery requirements review
 IT recovery program design
 Technical recovery procedures review and verification
 Application recovery procedures review and verification
 IT recovery exercise management
• pre-exercise readiness verification and recovery exercise plans
• exercise coordination
• post-exercise reviews
 Management and maintenance of manual and automated run books
Resiliency Program Management includes:
Resilient
Enterprise
Blueprint

22. 22
Pricing Model – IBM Cloud Resiliency Orchestration
Primary DC DR- DC Can be delivered with
Customer IBM Hybrid Solutions
IBM Deliverables: (based on scope agreed with
customer)
 Orchestration Servers at Primary site and DR site
 Virtual Replication Appliances at Primary site and DR site
 DR Servers and Storage at DR site
 Orchestration and VM Replication Licenses (Excl. DB
licenses)
 Managed Service including 24x7x365 Monitoring
 Implementation Services
 Program Manager to manage Project
 Local “in-country” Subject Matter Experts
 DR Drill Exercises and Assistance
 Consultant – for creating Run books and workflows
 Crisis communication –Resiliency Orchestration
Communication ( 5 users , 500 contacts)
 Weather Alerts ( Only for US & UK)
Pricing Model:
 Monthly Recurring charges : MRC
 Prices includes :
 Orchestrated DRaaS Scope defined in Contract
 IBM Managed Service
 Resiliency Communications as a Service bundle
with 5 users and 500 contacts
 Additional charges for
 DR Drill Exercises
 Cloud Storage (per GB/Month)
 Compute Capacity Growth (vCPU, vRAM)
 Usage Charges : SMS , Rich Text Message, Email
 Optional Charges : Additional Users /Contacts,
Consulting Professional Services
 Orchestration Consulting
 Weather Alerts based on package selected

23. 23
Availability - These are the 21 data centers, where the Orchestrated DRaaS service is available, and this list continues to grow.
Countries - USA, Brazil, Canada, Netherlands, Germany, UK, Norway, Italy, France, India, South Korea, China, Singapore - Malaysia,
Australia, Japan
Orchestrated Disaster Recovery as a Service
(DRaaS) for IBM Cloud – Countries Supported

24. 24
IBM Resiliency Services – Orchestrated
Disaster Recovery as a Service
24x7x365
Support
Manage events to
resolution
Maintenance
Management
Upgrades, fixes,
hardware upgrades &
scale-out
Change Management
Modifications to
Monitoring platform
24x7x365
Monitoring
Respond to console
alerts & messages
Reporting
RPO/RTO/Drill
& Applications
Problem Management
Evaluate problems,
open, update, manage
records
IBM Resiliency Services

25. 25
For more information
IBM Cloud Resiliency Orchestration Video
Deploy best
practices DR
workflow
Real-time
RPO & RTO
“Pre-Flight”
checks
Out-of-box
Switchover
& switchback
Automated
application
recovery
Compliance
& deviation
reports
IBM Cloud Resiliency Orchestration for an always on world
http://ibm.biz/orchestrated-resiliency

26. BUP03281USEN-02