Ajay George Varghese

Cochin Area, India India

Managing Director at Bipha Drug Laboratories (Pvt.) Ltd

Medical / Health Care / Pharmaceuticals

It was certainly an eventful eighteen years that i have spend developing a family owned manufacturing business with about 40 employees to a diversified semi professional business organisation with about 300 employees . The company major challenge of growth was from being a manufacturer to a customer oriented ,learning ,service oriented organisation.Never did it occur that service will one day become so essential in selling products and customer relationships as more important that even manufacturing competencies . Customer relationship management and supply chain efficiencies being more important than probably the product itself. The most amazing opportunity was the amount of learning th...