Ahmed Mohsen is a senior tour guide and airport supervisor with experience in the tourism and hospitality industry in Egypt and Dubai. He has over 5 years of experience in roles including receptionist, front desk agent, and tour guide. He is trustworthy, reliable, and committed to delivering excellent customer service.

1. Ahmed abdel mohsen
Dubai, Deira
https://eg.linkedin.com/in/ahmed-mohsen-
a01877b9
Cell: +971568442322
ahmed.nolte@gmail.com
Summary
I am an extremely hard working and committed individual with
experience in the tourism and hospitality industry. Previous employers
would describe me as trustworthy, reliable, eager to learn and develop
my skills and committed to delivering a first class service.
Experience
Lowcost holidays ( Travel
trend ) , Sharm el shikh
sunny leaks .
Nov 2014 - present
senior tour guide / airport supervisor
Airport duty supervisor(sharm el sheikh international airport ) co-
ordinating the arrivals and departures of clients and ensuring the smooth
transition for transfer.
Management of visa sales. Management of between 1 and 3 junior
colleagues.
Tour Guide Senior tour guide for a variety of trips ranging from city
tours to mountain hikes to safari and boat trips
Le mirage new tower ( 4
stars hotel ), Sharm el
shikh naama bay
May 2014 -nov 2014

2. Receptionist
Achieve positive outcomes from Guest queries in a timely and efficient
manner
Ensure an efficient reception experience for Guests, including check
in/out, and complete audit procedures, as required
Demonstrate a high level of customer service at all times
Demonstrate a knowledge of hotel room categories, room rates,
packages, promotions and other general product knowledge necessary
to perform daily duties
Use the correct procedures regarding the acceptance of foreign
currencies, credit cards and cash in accordance with the hotel credit
policy
Hilton sharm dreams ,
Sarm el shiekh . naama
bay
Nov 2013 - May 2014
front desk agent
Handeling all the incoming calls .
sort out the client's problems .
great customer service to the client .
longchamps hotel , cairo ,
zamalek
March 2013 - septempre
2013
Receptionist
Doing all the front desk tasks .
working with german and american tourists

3. Education
Helwan university, cairo 2011
Bachelor
Bachelor in tourism/travel and hospitality
Skills
A natural ability to build trusting relationships with employees and
customers
Flexible and willing to go the extra mile to the benefit of the
business/the customer
Excellent administrative and IT skills including a solid working
knowledge of Microsoft packages
Quick learner with a natural ability to seek better methods of working
and process improvement
Lansuages
Arabic : Native
English: Fluent
Italian : Fair
Egyptian
Visit visa till the 1st of july