1. Ahmed Fouad Ahmed Darwish
Mobile: 01002649808/01224451770
E-Mail: fouad156@gmail.com / fouad.156@hotmail.com
Port Said – Omer Ebn El khtab – Monkhafed Eltakleef – 16 b building - Flat No.1
Objective:
Build a Powerful Career through Working for a Foundation Providing Me With
Both Experience & Work Challenges in Fields of Planning & Business Support
Education:
- The Higher Instituted For Management and Computer (2002:2005)
- Suez Canal University.
- Major: Bachelor Degree of Management & information technology. Grade: good
Courses:
- CCNAX routing & switching
- A+ course
- (ICDL) training central Virgitech in cooperation with UNESCO
- Test of English as a Foreign Language (TOEFL)
Certifications:
- Cisco Certified Network associate (CCNA R&S 120-200).
- ICDL Certificate.
- TOEFL Certificate
Work Experience:
Technical support & customer service ADSL at MisrOnline company ISP & Network and system
security (August 2011 to date)
- Handle customer requests with internet service providers (TEdata – Link dot net) over phone and
emails.
- Support customers’ ADSL internet problems & accountants in site and over phone.
- Network implementation and network support
- Support all modems configuration and installation
- Configure and installation dryteck vpn Devices between Main company & its Branches
- Hardware & operating system technology (installation, configuration, maintenance)
Technical support at EL Shorok for internet service & Network (February 2010 to: July 2011)
- Support customers’ ADSL internet problems & accountants in site and over phone.
- Network implementation and network support.
- Support internet service diagnosis and maintenance
- Support all modems configuration and installation
- Hardware & operating system technology (installation, configuration, maintenance)
Technical support at speed trading company ISP & network & system security (1 Jan 2006 to
January 2010)
- Support customers’ ADSL internet problems.
- Network implementation and network support.
- Configuration CCTV cam system.

2. Personal information
- Date of birth: 15/6/1984.
- Place of Birth: Egypt - Port Said
- Nationality: Egyptian.
- Marital Status: Single.
- Military Service: Exempted.
- Driving License: Egyptian Driving License.