1. Ahmed Mohamed El Mahalawy.
(00971) 0505090429
Ahmedmahalawy@hotmail.com
United Arab Emirates, Dubai, Deira, Al Rigga
PERSONALDATA
Military status : Completed March 2010.
Marital Status : Single.
Nationality : Egyptian.
Birthday : 01/07/1986.
Telephone : 0505090429
Visa Status : Visit Visa
OBJECTIVE
Seeking a challenging position in a multinational company which offers a
professional working environment and enables me to enhance my experience and
develop my career while meeting the corporation's goals. Now is the time for me to
build on the experience gained and to achieve a higher level of qualification to attain
a more senior position in a reputable chain of hotels of a high standard.
Core Competence
▪ Providing Motivational Support ▪ Fostering Teamwork ▪ Managing Change ▪
Managing Performance.
▪ Attention to Communication ▪ Analytical Thinking ▪ Technical Expertise ▪ Self
Confidence ▪ Stress Management ▪ Flexibility
▪ Military Service Certificate (Special Commendation for polite manner)
EDUCATION
Degree : BSC of Tourism & Hotels.
Grade : Good
University : Alexandria University.
Faculty : Tourism & Hotels.
Major : English Language.
Graduation Year : May. 2008

2. Graduation Project Grade: Excellent.
TRAININGCOURSES
•English and Russian Language Courses.
•Fire Fighting (Hyatt Regency Taba Heights).
•Hilton Onq Courses.
LANGUAGES
•ArabicNative Language, Fully Fluent.
•English Competent.
•Russian Good.
COMPUTER SKILLS
•WORD
•EXCEL
•OPERA PMS & Onq.
•Internet Skills.
CAREER
Hilton Hurghada Resort EGYPT .
GUEST SERVICE OFFICER January 2011 - TO June 2012
HYATT REGENCY TABA HEIGHTS EGYPT.
GUEST SERVICE OFFICER November 2012 - TO November 2014.
• Checking guests in and out, processing registrations and guest accounts.
• Dealing with telephone enquiries and forwarding messages as required.
• Organizing and booking meetings for businesses, guests and
representatives.
• Processing guest requests, complaints and incidents.
• Booking and up selling hotel accommodation.
• Fully integrating Hyatt policies procedures and standards whilst carrying
out duties.
• Reference.

3. Mr Emad Fahmy Director of Rooms ( Hyatt Regency Sharm ElSheikh )
( +201093601234 ) / Mr.Omar Mohamed Front Office Manager ( Hyatt
Regency Taba Heights ) (+201000203602) .