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Path to Agility: Adoption Patterns to Overcome Pitfalls
David Hawks, CST, CEC
@austinagile
Accelerate Agility
Get your mobile phone ready as we will do real time polling during this session.TextVELOCITY to 22333 to join.
@Agile_Velocity
David Hawks
Agile Trainer and Coach
CEO of Agile Velocity
@austinagile
Accelerate Agility
Agile Training and Transformations
EVERYONE HAS ADOPTED AGILE IN SOME CAPACITY
94% of all organizations surveyed now practice agile. (VersionOne State of
Agility 2015)
5
ONLY 53% OF
AGILE PROJECTS
ARE SUCCESSFUL
It is better than waterfall, but is that good
enough?
(VersionOne State of Agility 2015)
THERE IS MORE BAD AGILETHAN GOOD AGILE
Why is that?
Path to Agility
Stage Align Learn Predict Accelerate Adapt
Pains
• Goal is to “implement” Agile,
Scrum, SAFe, etc.
• Lots of chaos and resistance
• No process for escalating
organizational impediments
• Teams don’t feel management is
bought in
• Different understandings of
Agile/ Scrum
• Think Agile is just a process
change
• No time to make improvements
• Not a safe to fail environment
• Leadership is acting the way they
always have
• Lots of carryover into next
Sprint
• Dev & QA not working close
together
• No knownVelocity
• Ambiguous backlog and stories
• Long release cycle times
• Organizational friction with the
“business”
• Long customer feedback cycles
• Low customer satisfaction
• Low employee engagement
across the organization
• Executive leadership not
operating with agility
• Other departments culture not
aligned with Agile
Your
Rating
(1-5)
Potential
Solutions
• Set strategic measurable goals
• Create a sense of urgency
• Form a Transformational
Leadership Team
• Create a Transformation Backlog
• Make progress transparent and
visible
• Training for all team members
• Training for leadership
• Provide slack to learn
• Emphasize team building
• Form cross-functional teams
• Make all work visible
• Limit WIP until you are getting
“Done Done”
• Constant team Backlog
Grooming
• Break work down and swarm
• Embrace cross functional team
goals
• Cross train and develop T-shaped
ppl
• Leadership focus on optimizing
the whole
• Urgently resolve organizational
impediments
• Test Automation, Continuous
Integration, DevOps
• Lean Product Discovery
• Educate teams and leaders
across the org
• Implement Agile practices in
other parts of the organization
(Make work visible, self-
organizing teams, daily standup,
etc.)
• Change leadership mindset to
servant leadership
Your
Action
Item
Pitfall #1
No Alignment on Mission
Satir Model of Change
Status Quo
Satir Model of Change
Chaos &
Resistance
Status Quo
Satir Model of Change
Integration &
Practice
Chaos &
Resistance
Status Quo
Satir Model of Change
Integration &
Practice
Chaos &
Resistance
Status Quo New Status Quo
Satir Model of Change
Apply Organizational Change Mgmt
Transformation Backlog and LeadershipTeam
Run the Transformation using Agile
Align
.
Align
Path to Agility - Stage 1
Pains
• Goal is to “implement” Agile, Scrum, SAFe,
etc.
• Lots of chaos and resistance
• No process for escalating organizational
impediments
• Teams don’t feel management is bought in
Solutions
• Set strategic measurable goals
• Create a sense of urgency
• Form a Transformational Leadership Team
• Create a transformation backlog
• Make progress transparent and visible
Discussion:What could your leaders
do better to support your change?
Pitfall #2
Team and Leadership not
equipped with knowledge
Self Organizing Teams need Knowledge and Support
ShuHaRi
Stages of Team Learning
Stages of Team
Development
LearnAlign
Path to Agility
Learn
Path to Agility - Stage 2
Pains
• Different understandings of Agile/ Scrum
• Think Agile is just a process change
• No time to make improvements
• Not a safe-to-fail environment
• Leadership is acting the way they always
have
Solutions
• Training for all team members
• Training for leadership
• Provide slack to learn
• Emphasize team building
• Form cross-functional teams
Pitfall #3
Not Getting to Done
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
Dev 4
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
Dev 4
QA 1
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
Dev 4
QA 1
QA 1
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
Dev 4
QA 1
QA 1
QA 2
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story2Story3Story4Story1Individual Efficiency != Team Effectiveness
Dev 1
Dev 2
Dev 3
Dev 4
QA 1
QA 1
QA 2
QA 2
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
Story
2b
Story
3a
Story
3b
Story
4a
Story
4b
Story
2a
Story
1b
Story
1a
Get Something “Done Done” every Few Days
Dev 1 & 2
2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
QA 1
Dev 1 & 2
QA 1
Dev 3 & 4
QA 2
Dev 3 & 4
QA 2
Dev 1 & 2
QA 1
Dev 1 & 2
QA 1
Dev 3 & 4
QA 2
Dev 3 & 4
QA 2
New Skills Required:
Break Work Down (Stories/Tasks), Swarm, xFunctional Teams, Cross Training (T-Shaped ppl)
Focus on Clarity of Scope
Backlog	Grooming:	
• Engaged	PO	
• Whole	team	
involvement	
• Conversations	
• Prepare	for	future	
Sprints	
• Definition	of	Ready
PredictLearnAlign
Path to Agility
Predict
Path to Agility - Stage 3
Pains
• Lots of carryover into next Sprint
• Dev & QA not working close together
• No knownVelocity
• Ambiguous backlog and stories
Solutions
• Make all work visible
• Limit WIP until you are getting “Done
Done”
• Constant team Backlog Grooming
• Break work down and swarm
• Embrace cross-functional team goals
• Cross train and develop T-shaped people
Discussion:What needs to happen to get 9 out of 10
Sprints 100% Done?
Pitfall #4
Not Optimizing the Whole
Optimize the FullValue StreamIdeation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Optimize the FullValue StreamIdeation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Scrum
Optimize the FullValue StreamIdeation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Scrum
Test Automation/ Continuous Integration
Optimize the FullValue StreamIdeation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Scrum
Test Automation/ Continuous Integration
DevOps
Optimize the FullValue StreamIdeation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Scrum
Test Automation/ Continuous Integration
DevOps
Lean Product Discovery
Discussion:Where is the main bottleneck in your Full
Value Steam?
Predict AccelerateLearnAlign
Path to Agility
Accelerate
Path to Agility - Stage 4
Pains
• Long release cycle times
• Organizational friction with the “business”
• Long customer feedback cycles
• Low customer satisfaction
Solutions
• Leadership focus on optimizing the whole
• Actively resolve organizational impediments
• Test Automation, Continuous Integration,
DevOps
• Lean Product Discovery
Pitfall #5
Thinking Agile is just a Tech
Thing
The World has Changed
The Workforce has Changed
We have an Engagement Problem!
Knowledge
Workers want
Autonomy
Self-Organizing teams lead to better outcomes
Servant Leaders Support not Dictate
Predict AccelerateLearnAlign Adapt
Path to Agility
Adapt
Path to Agility - Stage 5
Pains
• Low employee engagement across the org
• Executive leadership not operating with
agility
• Other departments culture not aligned with
Agile
Solutions
• Educate teams and leaders across the
organization
• Implement Agile practices in other parts of
the organization (Make work visible, self-
organizing teams, daily standup, etc.)
• Change leadership mindset to servant
leadership
Path to Agility
Stage Align Learn Predict Accelerate Adapt
Pains
• Goal is to “implement” Agile,
Scrum, SAFe, etc.
• Lots of chaos and resistance
• No process for escalating
organizational impediments
• Teams don’t feel management is
bought in
• Different understandings of
Agile/ Scrum
• Think Agile is just a process
change
• No time to make improvements
• Not a safe to fail environment
• Leadership is acting the way they
always have
• Lots of carryover into next
Sprint
• Dev & QA not working close
together
• No knownVelocity
• Ambiguous backlog and stories
• Long release cycle times
• Organizational friction with the
“business”
• Long customer feedback cycles
• Low customer satisfaction
• Low employee engagement
across the organization
• Executive leadership not
operating with agility
• Other departments culture not
aligned with Agile
Your
Rating
(1-5)
Potential
Solutions
• Set strategic measurable goals
• Create a sense of urgency
• Form a Transformational
Leadership Team
• Create a Transformation Backlog
• Make progress transparent and
visible
• Training for all team members
• Training for leadership
• Provide slack to learn
• Emphasize team building
• Form cross-functional teams
• Make all work visible
• Limit WIP until you are getting
“Done Done”
• Constant team Backlog
Grooming
• Break work down and swarm
• Embrace cross functional team
goals
• Cross train and develop T-shaped
ppl
• Leadership focus on optimizing
the whole
• Urgently resolve organizational
impediments
• Test Automation, Continuous
Integration, DevOps
• Lean Product Discovery
• Educate teams and leaders
across the org
• Implement Agile practices in
other parts of the organization
(Make work visible, self-
organizing teams, daily standup,
etc.)
• Change leadership mindset to
servant leadership
Your
Action
Item
Exercise:What is the top thing you can go implement?
Predict AccelerateLearnAlign Adapt
Path to Agility
Status Quo Chaos &
Resistance
Integration&
Practice
New Status Quo
The goal for the transformation
cannot be to do Agile. Understanding
and communicating the business
objectives that will be achieved with
the transformation is a critical first
step.
Through Agile training and
coaching, teams and
leadership are equipped
with new techniques and
an understanding of how
Agile works.
Ownership of processes
are transferred to an
empowered team and a
culture of continuous
improvement is put in
place.
Teams harden these newly
learned practices and
become more disciplined in
order to deliver working
product in a predictable and
iterative manner.
Once the teams become disciplined
and predictable, we can focus on team
and organizational improvements to
optimize across the full delivery cycle
and shorten time to market.
Agile will begin to permeate
throughout the organization and
executive leadership, enabling
empowered teams and adaptive
leadership to respond to ever-
changing market demands as they
have transformed to an
organization with true Agility.
www.AgileVelocity.com
info@agilevelocity.com
@agile_velocity
accelerate AGILITY
Visit our booth to speak with our coaches and win great prizes.
Tweet questions and continue the dialogue, @Agile_Velocity.
AGILE TRANSFORMATIONS
with less risk
AGILE TRAINING
with more engagement
AGILE TEAMS
with faster value
David@AgileVelocity.com
Twitter: @AustinAgile
www.AgileVelocity.com
info@agilevelocity.com
Twitter: @agile_velocity

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Path to Agility - Adoption Patterns to Overcome Transformation Pitfalls

  • 1. Path to Agility: Adoption Patterns to Overcome Pitfalls David Hawks, CST, CEC @austinagile Accelerate Agility Get your mobile phone ready as we will do real time polling during this session.TextVELOCITY to 22333 to join. @Agile_Velocity
  • 2. David Hawks Agile Trainer and Coach CEO of Agile Velocity @austinagile Accelerate Agility Agile Training and Transformations
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  • 4. EVERYONE HAS ADOPTED AGILE IN SOME CAPACITY 94% of all organizations surveyed now practice agile. (VersionOne State of Agility 2015)
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  • 6. ONLY 53% OF AGILE PROJECTS ARE SUCCESSFUL It is better than waterfall, but is that good enough? (VersionOne State of Agility 2015)
  • 7. THERE IS MORE BAD AGILETHAN GOOD AGILE Why is that?
  • 8. Path to Agility Stage Align Learn Predict Accelerate Adapt Pains • Goal is to “implement” Agile, Scrum, SAFe, etc. • Lots of chaos and resistance • No process for escalating organizational impediments • Teams don’t feel management is bought in • Different understandings of Agile/ Scrum • Think Agile is just a process change • No time to make improvements • Not a safe to fail environment • Leadership is acting the way they always have • Lots of carryover into next Sprint • Dev & QA not working close together • No knownVelocity • Ambiguous backlog and stories • Long release cycle times • Organizational friction with the “business” • Long customer feedback cycles • Low customer satisfaction • Low employee engagement across the organization • Executive leadership not operating with agility • Other departments culture not aligned with Agile Your Rating (1-5) Potential Solutions • Set strategic measurable goals • Create a sense of urgency • Form a Transformational Leadership Team • Create a Transformation Backlog • Make progress transparent and visible • Training for all team members • Training for leadership • Provide slack to learn • Emphasize team building • Form cross-functional teams • Make all work visible • Limit WIP until you are getting “Done Done” • Constant team Backlog Grooming • Break work down and swarm • Embrace cross functional team goals • Cross train and develop T-shaped ppl • Leadership focus on optimizing the whole • Urgently resolve organizational impediments • Test Automation, Continuous Integration, DevOps • Lean Product Discovery • Educate teams and leaders across the org • Implement Agile practices in other parts of the organization (Make work visible, self- organizing teams, daily standup, etc.) • Change leadership mindset to servant leadership Your Action Item
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  • 11. Satir Model of Change
  • 15. Integration & Practice Chaos & Resistance Status Quo New Status Quo Satir Model of Change
  • 17. Transformation Backlog and LeadershipTeam Run the Transformation using Agile
  • 19. Align Path to Agility - Stage 1 Pains • Goal is to “implement” Agile, Scrum, SAFe, etc. • Lots of chaos and resistance • No process for escalating organizational impediments • Teams don’t feel management is bought in Solutions • Set strategic measurable goals • Create a sense of urgency • Form a Transformational Leadership Team • Create a transformation backlog • Make progress transparent and visible
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  • 21. Discussion:What could your leaders do better to support your change?
  • 22. Pitfall #2 Team and Leadership not equipped with knowledge
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  • 25. Self Organizing Teams need Knowledge and Support
  • 29. Learn Path to Agility - Stage 2 Pains • Different understandings of Agile/ Scrum • Think Agile is just a process change • No time to make improvements • Not a safe-to-fail environment • Leadership is acting the way they always have Solutions • Training for all team members • Training for leadership • Provide slack to learn • Emphasize team building • Form cross-functional teams
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  • 33. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 34. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 35. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 36. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 37. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 Dev 4 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 38. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 Dev 4 QA 1 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 39. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 Dev 4 QA 1 QA 1 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 40. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 Dev 4 QA 1 QA 1 QA 2 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 41. Story2Story3Story4Story1Individual Efficiency != Team Effectiveness Dev 1 Dev 2 Dev 3 Dev 4 QA 1 QA 1 QA 2 QA 2 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA
  • 42. Story 2b Story 3a Story 3b Story 4a Story 4b Story 2a Story 1b Story 1a Get Something “Done Done” every Few Days Dev 1 & 2 2 Week Sprint - 4 User Stories - 4 Developers and 2 QA QA 1 Dev 1 & 2 QA 1 Dev 3 & 4 QA 2 Dev 3 & 4 QA 2 Dev 1 & 2 QA 1 Dev 1 & 2 QA 1 Dev 3 & 4 QA 2 Dev 3 & 4 QA 2 New Skills Required: Break Work Down (Stories/Tasks), Swarm, xFunctional Teams, Cross Training (T-Shaped ppl)
  • 43. Focus on Clarity of Scope Backlog Grooming: • Engaged PO • Whole team involvement • Conversations • Prepare for future Sprints • Definition of Ready
  • 45. Predict Path to Agility - Stage 3 Pains • Lots of carryover into next Sprint • Dev & QA not working close together • No knownVelocity • Ambiguous backlog and stories Solutions • Make all work visible • Limit WIP until you are getting “Done Done” • Constant team Backlog Grooming • Break work down and swarm • Embrace cross-functional team goals • Cross train and develop T-shaped people
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  • 47. Discussion:What needs to happen to get 9 out of 10 Sprints 100% Done?
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  • 50. Optimize the FullValue StreamIdeation Prioritization Requirements Definition Implementation Quality Assurance Integration& RegressionTesting Deployment Customer/MarketValidation
  • 51. Optimize the FullValue StreamIdeation Prioritization Requirements Definition Implementation Quality Assurance Integration& RegressionTesting Deployment Customer/MarketValidation Scrum
  • 52. Optimize the FullValue StreamIdeation Prioritization Requirements Definition Implementation Quality Assurance Integration& RegressionTesting Deployment Customer/MarketValidation Scrum Test Automation/ Continuous Integration
  • 53. Optimize the FullValue StreamIdeation Prioritization Requirements Definition Implementation Quality Assurance Integration& RegressionTesting Deployment Customer/MarketValidation Scrum Test Automation/ Continuous Integration DevOps
  • 54. Optimize the FullValue StreamIdeation Prioritization Requirements Definition Implementation Quality Assurance Integration& RegressionTesting Deployment Customer/MarketValidation Scrum Test Automation/ Continuous Integration DevOps Lean Product Discovery
  • 55. Discussion:Where is the main bottleneck in your Full Value Steam?
  • 57. Accelerate Path to Agility - Stage 4 Pains • Long release cycle times • Organizational friction with the “business” • Long customer feedback cycles • Low customer satisfaction Solutions • Leadership focus on optimizing the whole • Actively resolve organizational impediments • Test Automation, Continuous Integration, DevOps • Lean Product Discovery
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  • 59. Pitfall #5 Thinking Agile is just a Tech Thing
  • 60. The World has Changed
  • 61. The Workforce has Changed
  • 62. We have an Engagement Problem!
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  • 65. Self-Organizing teams lead to better outcomes
  • 66. Servant Leaders Support not Dictate
  • 68. Adapt Path to Agility - Stage 5 Pains • Low employee engagement across the org • Executive leadership not operating with agility • Other departments culture not aligned with Agile Solutions • Educate teams and leaders across the organization • Implement Agile practices in other parts of the organization (Make work visible, self- organizing teams, daily standup, etc.) • Change leadership mindset to servant leadership
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  • 70. Path to Agility Stage Align Learn Predict Accelerate Adapt Pains • Goal is to “implement” Agile, Scrum, SAFe, etc. • Lots of chaos and resistance • No process for escalating organizational impediments • Teams don’t feel management is bought in • Different understandings of Agile/ Scrum • Think Agile is just a process change • No time to make improvements • Not a safe to fail environment • Leadership is acting the way they always have • Lots of carryover into next Sprint • Dev & QA not working close together • No knownVelocity • Ambiguous backlog and stories • Long release cycle times • Organizational friction with the “business” • Long customer feedback cycles • Low customer satisfaction • Low employee engagement across the organization • Executive leadership not operating with agility • Other departments culture not aligned with Agile Your Rating (1-5) Potential Solutions • Set strategic measurable goals • Create a sense of urgency • Form a Transformational Leadership Team • Create a Transformation Backlog • Make progress transparent and visible • Training for all team members • Training for leadership • Provide slack to learn • Emphasize team building • Form cross-functional teams • Make all work visible • Limit WIP until you are getting “Done Done” • Constant team Backlog Grooming • Break work down and swarm • Embrace cross functional team goals • Cross train and develop T-shaped ppl • Leadership focus on optimizing the whole • Urgently resolve organizational impediments • Test Automation, Continuous Integration, DevOps • Lean Product Discovery • Educate teams and leaders across the org • Implement Agile practices in other parts of the organization (Make work visible, self- organizing teams, daily standup, etc.) • Change leadership mindset to servant leadership Your Action Item
  • 71. Exercise:What is the top thing you can go implement?
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  • 74. Predict AccelerateLearnAlign Adapt Path to Agility Status Quo Chaos & Resistance Integration& Practice New Status Quo The goal for the transformation cannot be to do Agile. Understanding and communicating the business objectives that will be achieved with the transformation is a critical first step. Through Agile training and coaching, teams and leadership are equipped with new techniques and an understanding of how Agile works. Ownership of processes are transferred to an empowered team and a culture of continuous improvement is put in place. Teams harden these newly learned practices and become more disciplined in order to deliver working product in a predictable and iterative manner. Once the teams become disciplined and predictable, we can focus on team and organizational improvements to optimize across the full delivery cycle and shorten time to market. Agile will begin to permeate throughout the organization and executive leadership, enabling empowered teams and adaptive leadership to respond to ever- changing market demands as they have transformed to an organization with true Agility. www.AgileVelocity.com info@agilevelocity.com @agile_velocity
  • 75. accelerate AGILITY Visit our booth to speak with our coaches and win great prizes. Tweet questions and continue the dialogue, @Agile_Velocity. AGILE TRANSFORMATIONS with less risk AGILE TRAINING with more engagement AGILE TEAMS with faster value