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'When agile meets
governance, risk and
compliance (GRC)’
Martyn Gils & Anko Tijman, Jan 25, 2021
A journey from disconnect to common ground
Agenda
► Introduction
► Our philosophy
► The big disconnect
► Common ground
► Insights
► Wrap up & Q&A
Introduction
► Martyn Gils
► Agile since 2018 (well not completely)
► IT-auditor
► Risk manager
► Fun fact: pizza mario!
► Anko Tijman
► Agile since 2001
► Agile testing
► Agile coach
► Fun fact: music teacher
► ‘travel guide’
About today
► Dozens of agile and/or IT-related professionals
► Goals of today:
► Reveal several insights on the disconnect between Agile and GRC
► Discover how organizations can benefit from a mutual effort of both agile and
GRC professionals.
► Inspire you to improve your knowledge on this area of interest
Our philosophy
Our vision
► Vision
► Governance, Risk and Compliance (GRC) professionals and Agile teams will be
an integral part of managing and governing organizations, working from a
shared view and mindset on how to be a successful organization
► Mission
► Bring together Agile teams and GRC professionals to find common ground and
co-create valuable solutions and market insights
► What we do
► Facilitate the revealing of this common ground and co-creating practical
solutions in a global community
Definitions
► Agile: In software development, agile practices involve discovering
requirements and developing solutions through the collaborative effort of
self-organizing and cross-functional teams and their customer(s)/end user(s)
► Governance is intentionally influencing the behavior of employees to realise
organizational objectives
► Risk is the effect of uncertainty on objectives (WCGW)
► Compliance is following the internal and external rules in place
► Control is the actions you take to obtain reasonable assurance of the
achievement of objectives
https://tinyurl.com/agilegrc01
GRC examples
► The auditor
► The risk manager
► The controller
GRC professionals are roles like auditor, controller, security officer, privacy officer,
manager, programme manager, director, etcetera
Agile and GRC: the big disconnect
► Agile:
► learning by doing
► shortening feedback loops
► small steps
► client focus
Both professions have different ways of obtaining objectives and dealing
with risks and handling compliance
► GRC:
► learning by analyzing
► BDUF - Big Design Up Front
► audit trails and rules
► command-and-control
Common ground
Common ground
► We are all stakeholders in organizational dilemma’s
► We all have the intention of obtaining organizational goals and objectives
► We all want to satisfy needs of the customer
► We alle value openness and transparency
7 different lenses to look at an organisation
7S-model McKinsey
► Strategy - Purpose and prioritised objectives of the business
► Skills - The organization's core competencies and distinctive capabilities
► Shared values -The culture and how things are done within the organization
► Structure - Division of activities; integration and coordination mechanisms
► Staff - Organization's human resources, demographic, educational and attitudinal
characteristics
► Style - Typical behaviour (leadership) patterns of key groups
► Systems - Formal procedures for influencing behaviour
7S examples
Skills and
assets
► Time
► Money
► Uniqueness
Staff
► Motivation
► Psychological
safety
Shared Values
► Beliefs
► Heroes
► Rituals
Strategy
► Vision
► Prioritisation
► Goal setting
Style
► Distance to workfloor
► Tone at the top
► Micromanagement
Systems
► KPI’s
► Appraisal systems
► Budgets
Structure
► Work structure
► Information str.
► RACI
Group conversation
Go to menti.com and use the code 46 13 309
Marketplace insights
Marketplace insights
“Top-5” current organizational GRC issues:
► Disconnect between management layer and workfloor (agile teams)
► Lack of clarity of roles and responsibilities
► Business vs regulatory requirements hinder the flow of work
► Changing role of leadership is slow
► Transparency / need for information
Our insights
Skills
► Human capital
► UX → CX
► Learning
capabilities
Staff
► AgileHR
► Learning
organization
► Psychological
safety
Shared Values
► Relative norms
► Fearless organization
► Transparency
Strategy
► Client focus
► Agility
► Hypothesize
Style
► Creative leadership
► Servant leadership
► MBWA
Systems
► Beyond Budgeting
► Monte Carlo
► OKR
Structure
► Team focus
► Customer value
► Clear
responsibilities
www.agilehrmanifesto.org
Possible quick starts
► GRC items on
Product Backlog:
► Meaningful
► Prioritised
► Refined
► During Sprint
planning,
refinements
► GRC during Agile development:
► SME
► Feedback
► Definition of Ready / Done
► GRC during Agile lifecycle:
► Partner
► Dialogues
► Continuous improvement
Possible quick starts
“GRC 2.0”
► learning by doing
► shortening feedback loops
► small steps
► client focus
Possible quick starts
www.agilebossanova.com
My takeaways for ‘tomorrow’ are...
► Silent thinking (1 min)
► Write your answer down in MS Teams Chat (but do NOT push <enter>!)
► Wait for the call…
► ENTER!
This session would be (even more)
awesome if...
► Silent thinking (1 min)
► Write down in Chat (but do NOT push <enter>)
► Wait for the call…
► ENTER!
Remember: it’s about alignment and
teamwork
► Modern TeamWork - Explained- by the Rabbit and Turtle
https://tinyurl.com/modernteamwork
Next...
► Let’s start an Agile GRC Community?!
► Martyn
► https://www.linkedin.com/in/martijn-gils-2500383/
► Anko
► https://www.linkedin.com/in/ankotijman/
Q&A time

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When agile meets governance, risk and compliance (GRC)

  • 1. 'When agile meets governance, risk and compliance (GRC)’ Martyn Gils & Anko Tijman, Jan 25, 2021 A journey from disconnect to common ground
  • 2. Agenda ► Introduction ► Our philosophy ► The big disconnect ► Common ground ► Insights ► Wrap up & Q&A
  • 3. Introduction ► Martyn Gils ► Agile since 2018 (well not completely) ► IT-auditor ► Risk manager ► Fun fact: pizza mario! ► Anko Tijman ► Agile since 2001 ► Agile testing ► Agile coach ► Fun fact: music teacher ► ‘travel guide’
  • 4. About today ► Dozens of agile and/or IT-related professionals ► Goals of today: ► Reveal several insights on the disconnect between Agile and GRC ► Discover how organizations can benefit from a mutual effort of both agile and GRC professionals. ► Inspire you to improve your knowledge on this area of interest
  • 6. Our vision ► Vision ► Governance, Risk and Compliance (GRC) professionals and Agile teams will be an integral part of managing and governing organizations, working from a shared view and mindset on how to be a successful organization ► Mission ► Bring together Agile teams and GRC professionals to find common ground and co-create valuable solutions and market insights ► What we do ► Facilitate the revealing of this common ground and co-creating practical solutions in a global community
  • 7. Definitions ► Agile: In software development, agile practices involve discovering requirements and developing solutions through the collaborative effort of self-organizing and cross-functional teams and their customer(s)/end user(s) ► Governance is intentionally influencing the behavior of employees to realise organizational objectives ► Risk is the effect of uncertainty on objectives (WCGW) ► Compliance is following the internal and external rules in place ► Control is the actions you take to obtain reasonable assurance of the achievement of objectives https://tinyurl.com/agilegrc01
  • 8. GRC examples ► The auditor ► The risk manager ► The controller GRC professionals are roles like auditor, controller, security officer, privacy officer, manager, programme manager, director, etcetera
  • 9. Agile and GRC: the big disconnect ► Agile: ► learning by doing ► shortening feedback loops ► small steps ► client focus Both professions have different ways of obtaining objectives and dealing with risks and handling compliance ► GRC: ► learning by analyzing ► BDUF - Big Design Up Front ► audit trails and rules ► command-and-control
  • 11. Common ground ► We are all stakeholders in organizational dilemma’s ► We all have the intention of obtaining organizational goals and objectives ► We all want to satisfy needs of the customer ► We alle value openness and transparency
  • 12. 7 different lenses to look at an organisation 7S-model McKinsey ► Strategy - Purpose and prioritised objectives of the business ► Skills - The organization's core competencies and distinctive capabilities ► Shared values -The culture and how things are done within the organization ► Structure - Division of activities; integration and coordination mechanisms ► Staff - Organization's human resources, demographic, educational and attitudinal characteristics ► Style - Typical behaviour (leadership) patterns of key groups ► Systems - Formal procedures for influencing behaviour
  • 13. 7S examples Skills and assets ► Time ► Money ► Uniqueness Staff ► Motivation ► Psychological safety Shared Values ► Beliefs ► Heroes ► Rituals Strategy ► Vision ► Prioritisation ► Goal setting Style ► Distance to workfloor ► Tone at the top ► Micromanagement Systems ► KPI’s ► Appraisal systems ► Budgets Structure ► Work structure ► Information str. ► RACI
  • 14. Group conversation Go to menti.com and use the code 46 13 309
  • 16. Marketplace insights “Top-5” current organizational GRC issues: ► Disconnect between management layer and workfloor (agile teams) ► Lack of clarity of roles and responsibilities ► Business vs regulatory requirements hinder the flow of work ► Changing role of leadership is slow ► Transparency / need for information
  • 17. Our insights Skills ► Human capital ► UX → CX ► Learning capabilities Staff ► AgileHR ► Learning organization ► Psychological safety Shared Values ► Relative norms ► Fearless organization ► Transparency Strategy ► Client focus ► Agility ► Hypothesize Style ► Creative leadership ► Servant leadership ► MBWA Systems ► Beyond Budgeting ► Monte Carlo ► OKR Structure ► Team focus ► Customer value ► Clear responsibilities www.agilehrmanifesto.org
  • 18. Possible quick starts ► GRC items on Product Backlog: ► Meaningful ► Prioritised ► Refined ► During Sprint planning, refinements ► GRC during Agile development: ► SME ► Feedback ► Definition of Ready / Done ► GRC during Agile lifecycle: ► Partner ► Dialogues ► Continuous improvement
  • 19. Possible quick starts “GRC 2.0” ► learning by doing ► shortening feedback loops ► small steps ► client focus
  • 21. My takeaways for ‘tomorrow’ are... ► Silent thinking (1 min) ► Write your answer down in MS Teams Chat (but do NOT push <enter>!) ► Wait for the call… ► ENTER!
  • 22. This session would be (even more) awesome if... ► Silent thinking (1 min) ► Write down in Chat (but do NOT push <enter>) ► Wait for the call… ► ENTER!
  • 23. Remember: it’s about alignment and teamwork ► Modern TeamWork - Explained- by the Rabbit and Turtle https://tinyurl.com/modernteamwork
  • 24. Next... ► Let’s start an Agile GRC Community?! ► Martyn ► https://www.linkedin.com/in/martijn-gils-2500383/ ► Anko ► https://www.linkedin.com/in/ankotijman/