We are in times of unprecedented change. The exponential disruption is affecting all facets of the way organizations operate, including the technology they use, how employees relate with each other and how companies interact among them. Are we ready for exponential change? How can we create change plans that impact the whole organization? In recent years, brain-analysis technologies such as electroencephalography (EEG), magnetoencephalography (MEG), and functional magnetic resonance imaging (fMRI) have allowed us to track how the energy of a thought flows through the brain, in the same way, that we trace blood flowing through our circulatory system. We have concluded that our brains are not well prepared for large-scale change in companies or exponential disruptions. Different techniques are needed in order to increase knowledge, accelerate adoption and deal with exponential change. This session shows how to use powerful change plans and strategies to deal with these situations.

1. BUSINESS AGILITY PLANS
for exponential companies
ERICH R. BÜHLER
Anticipate change and respond to market and technological pressures

2. BUSINESS AGILITY
š Why Agility is hard to extend to the rest of the company
š Different types of change you can use in your organization
š Understand Business Agility
#LeadingExponentialChange

3. BUSINESS AGILITY
Life is like riding a
bicycle, to keep
your balance
you must keep
moving
2008 Crossing the desert on my
own for 2 weeks
#LeadingExponentialChange

4. EXPONENTIAL PACE OF CHANGE
Same trip
90% cheaper
0.22 per minute Flat rate, 10 $ month
#LeadingExponentialChange

5. LAW OF ACCELERATING RETURNS
Source: Ray Kurzweil
ThisPersonDoesNotExist.COM
(Nvidia project, Generative
Adversial Network and Machine
Learning)
#LeadingExponentialChange

6. Increase of
Market
Disruptions
Moore’s
Law
Short
Work
Cycles
People
more
connected
Artificial
Intelligence
Big Data
EXPONENTIAL PACE OF CHANGE
#LeadingExponentialChange
Source: Erich R. Bühler

7. MarketDisruptions
Software
x
x
Physical
Products
Near
Future
20132010 2018
Between 2015 and 2020, the number of
releases will increase 30 times
2020
EXPONENTIAL PACE OF CHANGE
#LeadingExponentialChange
Source: Erich R. Bühler

8. 02/14
2.7% fat
Drinkable
for 26.2 more
hours
EXPONENTIAL PACE OF CHANGE
#LeadingExponentialChange

9. We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
MANIFESTO FOR AGILE SOFTWARE DEVELOPMENT
#LeadingExponentialChange

10. EXPONENTIAL PACE OF CHANGE
Reality
New
Reality
Change Plan
Managers, Agile
Coaches, Transformation
Teams, etc.
Improve/Tune

11. BUSINESS AGILITY
Organization
Technologies
&
Innovation
Customer
facing
Supporting
employees
& processes
Increasing
clients
base
Logistics
&
Line workers
Conception
ProductAvailable
ValueStream
Same Problem
Different Mindset
__________________
Different Approach
#LeadingExponentialChange

12. 12
Amygdala
(smoke detector)
Prefrontal
cortex
(thinking brain)
Basal
ganglia
(hard drive)
• Smoke detector of the body or “alarm bell”
• Stores emotional memories
Ignites the “fight-or-fight” when:
• There is a change in status or prestige
• Things that change quickly
• You have to face a challenge or dangerous
situation
• Excessive change or workload
What happens:
• Hijacks and “disable” higher brain centers
(thinking/rational brain)
• Shuts down the perspective & analytical
reasoning
• Produces a stress response (fear and anxiety)
and increases levels of cortisol
#LeadingExponentialChange
EXPONENTIAL PACE OF CHANGE

13. EXPONENTIAL PACE OF CHANGE
What if all
managers
become servant-
leaders?
Anna, I have an
Idea I wanted
from next
iteration?
Things are
working well in
the way they are.
Let me increase
my help
Servant-leaders
≠ Status or Prestige
110 ms
220 ms
Thinking brain is
hijacked by
Amygdala
as change in status or
prestige is detected
Thoughts are now
strongly influenced
by the non-thinking
brain
Thinking brain get a
new scenario
without Anna
knowing she has
been strongly
biased/influenced
Fivo has always
Great ideas so
I’ll say yes
For sure!
#LeadingExponentialChange

14. Business
Agility
#LeadingExponentialChange

15. BUSINESS AGILITY
š Technical agility: Changing software as
quickly, cheaply, and securely as possible.
š Structural agility: Changing the organization’s
structures and procedures by running
experiments while minimizing the impact on
organizational health.
š Outcomes agility: Delivering results even
during turbulent times to respond to changing
market conditions.
š Social agility: Connecting well with other
employees or with customers in rapidly
changing environments, thereby achieving
highly collective performance.
š Mental agility: Reframing challenges to find
new solutions even during stressful times.
Structural
Agility
Outcomes
Agility
Social
Agility
Menta
l
Agility
Technical
Agility
(Automated Tests,
Continuous Delivery,
BDD, Devops, etc.)
#LeadingExponentialChange
#LeadingExponentialChange

16. NON-LINER RELATIONSHIP impact & change
Technical
agility
Structural
agility
Outcomes
agility
Social
Agility
Impact
Effort/Complexity
ü ü
ü ü
#LeadingExponentialChange

17. Give me some ideas to increase business agility
Technical agility: Changing software as quickly, cheaply, and securely as
possible.
Structural agility: Changing the organization’s structures and procedures by
running experiments while minimizing the impact on organizational health.
Outcomes agility: Delivering results even during turbulent times to respond
to changing market conditions.
Social agility: Connecting well with other employees or with
customers/strategic partners in rapidly changing environments, thereby
achieving highly collective performance.
Mental agility: Reframing challenges to find new solutions even during
stressful times.
#LeadingExponentialChange
3 minutes1:30 minutes1:00 minute30 seconds

18. Time is over!!!
Give me some ideas to increase business agility
#LeadingExponentialChange

19. Technical agility: Changing software as quickly, cheaply, and securely as
possible.
Structural agility: Changing the organization’s structures and procedures by
running experiments while minimizing the impact on organizational health.
Outcomes agility: Delivering results even during turbulent times to respond
to changing market conditions.
Social agility: Connecting well with other employees or with
customers/strategic partners in rapidly changing environments, thereby
achieving highly collective performance.
Mental agility: Reframing challenges to find new solutions even during
stressful times.
#LeadingExponentialChange
3 minutes1:30 minutes1:00 minutes30 seconds
Give me some ideas to increase business agility

20. Give me some ideas to increase agility…
Time is over!!!
#LeadingExponentialChange

21. BUSINESS AGILITY
Here there are 5 tips for you…
#LeadingExponentialChange

22. COPING WITH MARKET CHANGES
#1Establish feedback loops with the client/market.
Make sure that they are as short and frequent as possible,
and with high technical quality. Then expand to the rest of
the organization
#LeadingExponentialChange
Technical agility
#LeadingExponentialChange

23. ORGANIZE AROUND INFORMATION FLOWS
#2 As information moves fast, make sure you give less
importance to hierarchies in your organization and more
importance to the information flows
#LeadingExponentialChange
Structural agility
#LeadingExponentialChange

24. MASH UP MINDS AND MACHINES
#3 Combine the power of computing and data with human
talents and leadership to make growth exponential. Support the
collaboration between people and machines, between artificial
intelligence, machine learning, to finally satisfy better to the client
Outcomes agility
#LeadingExponentialChange
#LeadingExponentialChange

25. BUILD A TEAM OF PEOPLE TO ASSIST WITH CHANGE
#4 Build a team who is prepared for change and
constantly empower others to change.
#LeadingExponentialChange
Social agility
#LeadingExponentialChange

26. KNOWLEDGE DRIVEN CULTURE
#5 Focus on learning and knowledge-driven culture so
employees can effectively adapt and respond to the fast-
changing environment
#LeadingExponentialChange
Mental agility
#LeadingExponentialChange

27. WHAT WE HAVE LEARNED TODAY
š EXPONENTIAL SPEED OF CHANGE
š LAW OF ACCELERATING RETURNS
š 6Ds OF DISRUPTIONS
š DIFFERENT TYPES OF CHANGE AND BUSINESS AGILITY
#LeadingExponentialChange

28. QUESTIONS?
#LeadingExponentialChange

29. THANK YOU!
ERICH R. BÜHLER