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Are HR Technologies Ruining Your
Employee Experience?
Rayanne Thorn Naba Ahmed
With: Moderated by:
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We believe great businesses are powered by great people. Guided by
decades of experience and innovation, Kronos® offers the industry’s
most powerful suite of tools and services to manage and engage your
entire workforce from pre-hire to retire. And because workforce needs
are constantly changing, Kronos solutions are designed to evolve with
you to help meet the challenges you face every day — regardless of
your industry or where you do business.
3
Click on the Questions panel to
interact with the presenters
https://www.hrtechcentral.com/webinar-series/transitioning-to-hr-tech/
https://www.recruitingbrief.com/webinar-series/transitioning-to-hr-tech/
https://www.humanresourcestoday.com/webinar-series/transitioning-to-HR-tech
About Rayanne Thorn
Rayanne is the Founder and Lead Strategist at Never Enough Media, focusing on Employer Branding, Recruitment
Marketing, Employee Retention, and Consumer Brand Growth. Her years in Recruiting and HR, as well as an HR
Tech Executive and Innovative Content Creator have helped her build a base of knowledge that she shares often in
presentations, webinars, podcasts, and blogs. She is also the HR Editor at Intrepid.Media. Thorn often writes and
podcasts about how humanity mixes with business for the best results, calling this “crossing the streams.” Her
passions include live local music, beach & mountain living, and launching the “Give ‘Em Five” Foundation with her
significant other, shining a light on the dire and immediate essentials of those in need.
About Naba Ahmed
Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing
Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing
content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some of the
most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth, and
experience of their professional cultures, personalities, and passions.
5
How to NOT Let Technology
Hinder or Undo Great Engagement Practices
• Positively Impact the Employee Experience and Change
Management.
• Don’t Shortchange the workforce that HR Tech and
Technological Innovation are supposed to benefit.
• Stay Aware that even happy employees are always looking for
the next best thing.
• Increase Retention & Decrease Attrition
Are HR Technologies Ruining Your
Employee Experience?
6
QUESTION:
What are you doing RIGHT NOW to ensure that the employees you
worked so hard to attract and hire stick around?
a. Using Technology for Performance Review, Employee Feedback,
or Employee Engagement
b. Great Pay, Regular Raises, Bonuses
c. Career and Leadership Development
d. All or some of the above
e. None of the above
Are HR Technologies Ruining Your
Employee Experience?
7
Everybody
starts caring
when it’s
too late.
Is it Too Late?
8Goethe
Everything is hard
before it is easy.
9Unemployment Today
*from
BusinessInsider
10The Purpose
Why share this information with you?
• Concern for Employers?
• Concern for Retention of Quality Employees?
• Concern for Individual Companies?
• Concern for Culture or Engagement?
No, that’s your job…
11The Next Recession
*from MarketWatch
12Technology
HR Technology cannot:
• Replace true human-to-human engagement
13Technology
HR Technology cannot:
• Replace true human-to-human engagement
• Identify character and potential
14Technology
HR Technology cannot:
• Replace true human-to-human engagement
• Identify character and potential
• Embrace & Follow the Company Vision
15Technology
HR Technology cannot:
• Replace true human-to-human engagement
• Identify character and potential
• Embrace & Follow the Company Vision
• Train the Leaders of Tomorrow
16Technology
HR Technology cannot:
• Replace true human-to-human engagement
• Identify character and potential
• Embrace & Follow the Company Vision
• Train the Leaders of Tomorrow
17Technology
HR Technology cannot:
• Replace true human-to-human engagement
• Identify character and potential
• Follow & Embrace the Company Vision
• Train the Leaders of Tomorrow
• Make Employees Feel Valued
18
19Technology
HR Technology can:
• Augment Engagement
20Technology
HR Technology can:
• Provide a path to engagement
• Encourage engagement
21Technology
HR Technology can:
• Provide a path to engagement
• Encourage engagement
• Augment engagement
22Technology
HR Technology can:
• Provide a path to engagement
• Encourage engagement
• Augment engagement
• Allow HR more time for true engagement
23Technology
HR Technology can:
• Provide a path to engagement
• Encourage engagement
• Augment engagement
• Allow HR more time for true engagement
• Provide necessary data
24Technology
25Data
What Data Can Do:
• Provide in-depth information on performance
26Data
What Data Can Do:
• Provide in-depth information on performance
• Reveal breaches
27Data
What Data Can Do:
• Provide in-depth information on performance
• Reveal breaches
• Reveal breaks
28Data
What Data Can Do:
• Provide in-depth information on performance
• Reveal breaches
• Reveal breaks
• Reveal what’s working
29Data
What Data Can Do:
• Provide in-depth information on performance
• Reveal breaches
• Reveal breaks
• Reveal what’s working
• Reveal what’s great about the company
The positives.
30
31Employees
What employees want:
• Gen Z, iGen, Centennials
• Millennials, Gen Y
• Gen X
• Baby Boomers
• Gen NOW
32Employees
The Generations:
• Gen Z, iGen, Centennials (1996 - present)
• Millennials, Gen Y (1977 – 1995)
• Gen X (1965 – 1976)
• Baby Boomers (1946 – 1964)
• Gen NOW – today’s workforce
*The Center for Generational Kinetics
33Gen Z
Generation Z, iGen, Centennials
What do they want?
• Just beginning in the workforce
• Enthusiastic & Optimistic
• Mentorship
• Healthcare
• Good culture
• Autonomy – “empowerment”
34Millennials
Millennials, Generation X
What do they want?
• To fit in with the company
• A good culture that is making a “social” difference
• Significance – that they make a difference
• Mentorship
• Make their own Schedule – Flexibility
• Opportunities for Career Growth
35Gen Y
Generation Y
What do they want?
• Generous Family Leave policies
• Recognized / Known Path - Growth / Leadership Opps
• Healthcare
• Remote Work Opps
• Schedule Flexibility – Hours per week
36Baby Boomers
Baby Boomers
What do they want?
• Retirement
• Healthcare
• Respect for Length of Career
• Security
• Not be dismissed as AGING and non-essential
37Gen NOW
Gen NOW
What do they want?
ALL of the ABOVE
38
39
*Report from info provided by:
40Crowdsourced Answers
Not relying completely
on articles and
discoverable research,
I asked my own
questions...
41Crowdsourced Answers
Gen Z: Respect, Trust, Appreciated, Flexibility, Guidance,
Millennials/Gen Y: Respect, Trust, Confidence in skills, Clear
Expectations, Open Communication, Clear Job Description, Flexibility,
Shared Values, Empowerment
Gen X: Autonomy, Respect, Trust, Challenging Work, Clear
Expectations, Recognition, Advancement, Company with Moral Compass,
Leadership Sticks with Decisions
Boomer: Autonomy, Respect, Trust in Experience, Appreciated, Positive
Feedback, Departmental Authority, Meaningful Work, Leadership is
Trustworthy
*Silent Gen: Respect, Trust
42
Working
Together
43TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
44TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
45TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
• Address those pain points, don’t hide from them
46TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
• Address those pain points, don’t hide from them
• Provide a forum for employee feedback
47TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
• Address those pain points, don’t hide from them
• Provide a forum for employee feedback
• Be transparent with leadership about challenges
48TIPS
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
• Address those pain points, don’t hide from them
• Provide a forum for employee feedback
• Be transparent with leadership about challenges
• Understand your employee Life Cycle
49TIPS & Advice
Simple Tips to Start Following Today
• LEARN the technology you already have in place
• LEARN and KNOW your employee pain points
• Address those pain points, don’t hide from them
• Provide a forum for employee feedback
• Be transparent with leadership about challenges
• Understand your employee Life Cycle
• VALUE your employees.
50TIPS & Advice
MOST IMPORTANT:
Value, Trust, & Respect
Employees
51
52
53
Q&A
https://www.hrtechcentral.com/webinar-series/transitioning-to-hr-tech/
https://www.recruitingbrief.com/webinar-series/transitioning-to-hr-tech/
https://www.humanresourcestoday.com/webinar-series/transitioning-to-HR-tech
Naba Ahmed
With: Moderated by:
Founder and Lead Strategist, Never Enough Media
Linkedin page: in/rayannethorn
Twitter ID: @Ray_anne
Email: rayanne@neverenough.media
Phone: 949.338.2919
Website: www.neverenough.media
Rayanne Thorn
Editor, Human Resources Today & Recruiting Brief
Linkedin page: /in/naba-ahmed
Twitter ID: @hrposts/ @recruitingbrief
Website: www.aggregage.com

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Transitioning to HR Tech: Are HR Technologies Ruining Your Employee Experience?

  • 1. Are HR Technologies Ruining Your Employee Experience? Rayanne Thorn Naba Ahmed With: Moderated by: TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. Webinar will begin: 11:00 am, PST TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (631) 992-3221 Access Code: 919-574-629 Audio PIN: Shown after joining the webinar --OR--
  • 2. We believe great businesses are powered by great people. Guided by decades of experience and innovation, Kronos® offers the industry’s most powerful suite of tools and services to manage and engage your entire workforce from pre-hire to retire. And because workforce needs are constantly changing, Kronos solutions are designed to evolve with you to help meet the challenges you face every day — regardless of your industry or where you do business.
  • 3. 3 Click on the Questions panel to interact with the presenters https://www.hrtechcentral.com/webinar-series/transitioning-to-hr-tech/ https://www.recruitingbrief.com/webinar-series/transitioning-to-hr-tech/ https://www.humanresourcestoday.com/webinar-series/transitioning-to-HR-tech
  • 4. About Rayanne Thorn Rayanne is the Founder and Lead Strategist at Never Enough Media, focusing on Employer Branding, Recruitment Marketing, Employee Retention, and Consumer Brand Growth. Her years in Recruiting and HR, as well as an HR Tech Executive and Innovative Content Creator have helped her build a base of knowledge that she shares often in presentations, webinars, podcasts, and blogs. She is also the HR Editor at Intrepid.Media. Thorn often writes and podcasts about how humanity mixes with business for the best results, calling this “crossing the streams.” Her passions include live local music, beach & mountain living, and launching the “Give ‘Em Five” Foundation with her significant other, shining a light on the dire and immediate essentials of those in need. About Naba Ahmed Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some of the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity, depth, and experience of their professional cultures, personalities, and passions.
  • 5. 5 How to NOT Let Technology Hinder or Undo Great Engagement Practices • Positively Impact the Employee Experience and Change Management. • Don’t Shortchange the workforce that HR Tech and Technological Innovation are supposed to benefit. • Stay Aware that even happy employees are always looking for the next best thing. • Increase Retention & Decrease Attrition Are HR Technologies Ruining Your Employee Experience?
  • 6. 6 QUESTION: What are you doing RIGHT NOW to ensure that the employees you worked so hard to attract and hire stick around? a. Using Technology for Performance Review, Employee Feedback, or Employee Engagement b. Great Pay, Regular Raises, Bonuses c. Career and Leadership Development d. All or some of the above e. None of the above Are HR Technologies Ruining Your Employee Experience?
  • 10. 10The Purpose Why share this information with you? • Concern for Employers? • Concern for Retention of Quality Employees? • Concern for Individual Companies? • Concern for Culture or Engagement? No, that’s your job…
  • 12. 12Technology HR Technology cannot: • Replace true human-to-human engagement
  • 13. 13Technology HR Technology cannot: • Replace true human-to-human engagement • Identify character and potential
  • 14. 14Technology HR Technology cannot: • Replace true human-to-human engagement • Identify character and potential • Embrace & Follow the Company Vision
  • 15. 15Technology HR Technology cannot: • Replace true human-to-human engagement • Identify character and potential • Embrace & Follow the Company Vision • Train the Leaders of Tomorrow
  • 16. 16Technology HR Technology cannot: • Replace true human-to-human engagement • Identify character and potential • Embrace & Follow the Company Vision • Train the Leaders of Tomorrow
  • 17. 17Technology HR Technology cannot: • Replace true human-to-human engagement • Identify character and potential • Follow & Embrace the Company Vision • Train the Leaders of Tomorrow • Make Employees Feel Valued
  • 18. 18
  • 20. 20Technology HR Technology can: • Provide a path to engagement • Encourage engagement
  • 21. 21Technology HR Technology can: • Provide a path to engagement • Encourage engagement • Augment engagement
  • 22. 22Technology HR Technology can: • Provide a path to engagement • Encourage engagement • Augment engagement • Allow HR more time for true engagement
  • 23. 23Technology HR Technology can: • Provide a path to engagement • Encourage engagement • Augment engagement • Allow HR more time for true engagement • Provide necessary data
  • 25. 25Data What Data Can Do: • Provide in-depth information on performance
  • 26. 26Data What Data Can Do: • Provide in-depth information on performance • Reveal breaches
  • 27. 27Data What Data Can Do: • Provide in-depth information on performance • Reveal breaches • Reveal breaks
  • 28. 28Data What Data Can Do: • Provide in-depth information on performance • Reveal breaches • Reveal breaks • Reveal what’s working
  • 29. 29Data What Data Can Do: • Provide in-depth information on performance • Reveal breaches • Reveal breaks • Reveal what’s working • Reveal what’s great about the company The positives.
  • 30. 30
  • 31. 31Employees What employees want: • Gen Z, iGen, Centennials • Millennials, Gen Y • Gen X • Baby Boomers • Gen NOW
  • 32. 32Employees The Generations: • Gen Z, iGen, Centennials (1996 - present) • Millennials, Gen Y (1977 – 1995) • Gen X (1965 – 1976) • Baby Boomers (1946 – 1964) • Gen NOW – today’s workforce *The Center for Generational Kinetics
  • 33. 33Gen Z Generation Z, iGen, Centennials What do they want? • Just beginning in the workforce • Enthusiastic & Optimistic • Mentorship • Healthcare • Good culture • Autonomy – “empowerment”
  • 34. 34Millennials Millennials, Generation X What do they want? • To fit in with the company • A good culture that is making a “social” difference • Significance – that they make a difference • Mentorship • Make their own Schedule – Flexibility • Opportunities for Career Growth
  • 35. 35Gen Y Generation Y What do they want? • Generous Family Leave policies • Recognized / Known Path - Growth / Leadership Opps • Healthcare • Remote Work Opps • Schedule Flexibility – Hours per week
  • 36. 36Baby Boomers Baby Boomers What do they want? • Retirement • Healthcare • Respect for Length of Career • Security • Not be dismissed as AGING and non-essential
  • 37. 37Gen NOW Gen NOW What do they want? ALL of the ABOVE
  • 38. 38
  • 39. 39 *Report from info provided by:
  • 40. 40Crowdsourced Answers Not relying completely on articles and discoverable research, I asked my own questions...
  • 41. 41Crowdsourced Answers Gen Z: Respect, Trust, Appreciated, Flexibility, Guidance, Millennials/Gen Y: Respect, Trust, Confidence in skills, Clear Expectations, Open Communication, Clear Job Description, Flexibility, Shared Values, Empowerment Gen X: Autonomy, Respect, Trust, Challenging Work, Clear Expectations, Recognition, Advancement, Company with Moral Compass, Leadership Sticks with Decisions Boomer: Autonomy, Respect, Trust in Experience, Appreciated, Positive Feedback, Departmental Authority, Meaningful Work, Leadership is Trustworthy *Silent Gen: Respect, Trust
  • 43. 43TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place
  • 44. 44TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points
  • 45. 45TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points • Address those pain points, don’t hide from them
  • 46. 46TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points • Address those pain points, don’t hide from them • Provide a forum for employee feedback
  • 47. 47TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points • Address those pain points, don’t hide from them • Provide a forum for employee feedback • Be transparent with leadership about challenges
  • 48. 48TIPS Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points • Address those pain points, don’t hide from them • Provide a forum for employee feedback • Be transparent with leadership about challenges • Understand your employee Life Cycle
  • 49. 49TIPS & Advice Simple Tips to Start Following Today • LEARN the technology you already have in place • LEARN and KNOW your employee pain points • Address those pain points, don’t hide from them • Provide a forum for employee feedback • Be transparent with leadership about challenges • Understand your employee Life Cycle • VALUE your employees.
  • 50. 50TIPS & Advice MOST IMPORTANT: Value, Trust, & Respect Employees
  • 51. 51
  • 52. 52
  • 53. 53 Q&A https://www.hrtechcentral.com/webinar-series/transitioning-to-hr-tech/ https://www.recruitingbrief.com/webinar-series/transitioning-to-hr-tech/ https://www.humanresourcestoday.com/webinar-series/transitioning-to-HR-tech Naba Ahmed With: Moderated by: Founder and Lead Strategist, Never Enough Media Linkedin page: in/rayannethorn Twitter ID: @Ray_anne Email: rayanne@neverenough.media Phone: 949.338.2919 Website: www.neverenough.media Rayanne Thorn Editor, Human Resources Today & Recruiting Brief Linkedin page: /in/naba-ahmed Twitter ID: @hrposts/ @recruitingbrief Website: www.aggregage.com