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MICROLEARNING
Go Beyond The Hype
Amit Garg and
Margie Meacham
PROVEN STRATEGIES FOR EFFECTIVE
MIRCOLEARNING
Upside Learning provides
workplace learning
solutions with a focus on
improving performance.
The solutions vary from
custom elearning to
microlearning, from
Simulations to Performance
campaigns, and from vILT
to AR/VR.
A winner of many industry
awards, Upside Learning
nudges the L&D community
to Go Beyond.
They have sponsored the
Go Beyond series of
webinars.
INTRODUCTIONS
AMIT GARG MARGIE MEACHAM
CEO and Founder, Upside Learning
https://www.upsidelearning.com
Chief Freedom Officer, Learning to Go
https://www.learningtogo.info
MICROLEARNING
Go Beyond The Hype
PROVEN STRATEGIES FOR EFFECTIVE
MIRCOLEARNING
Poll 1:
More than 5 years
Between 1 & 5 years
Less than a year
Never tried
HOW LONG HAVE YOU
BEEN DOING
MICROLEARNING?
WHAT?
WHY?
HOW?
WHAT?
WHY?
HOW?
Type in the question
window the word or
phrase that best describes
Microlearning?
WHAT IS
MICROLEARNING?
BITE
SIZE
JUST IN TIME
SNACK-ABLE
FOCUSED
ONTHEJOB
NUGGETSSHARP
INDEPENDENTDIGESTIBLE
MICROLEARNING
– KARL KAPP
“{IT IS} THIS CONCEPT OF
PROVIDING HIGHLY TARGETED INFORMATION
THAT COVERS ONE OR TWO TOPICS IN A
VERY SHORT AMOUNT OF TIME.”
Ideally less than 10 min
Up to 30 min is fine
Just enough for the purpose
HOW LONG
SHOULD IT BE?
Poll 2:
As long as needed & as short
as possible
< 10 min [Brain Rules]
A single topic / learning
objective
Eventually, the user decides
Thoughts on
DURATION?
Almost all of it
More than 50%
More than 25%
Very Little
HOW MUCH DOES VIDEO
ACCOUNT FOR IN YOUR
MICROLEARNING
STRATEGY?
Poll 3:
ATD REPORT
“VIDEO for LEARNING”
Increasing trend
60% of Learning Videos < 10
min
71% use animations
Video for JIT learning (>
50%)
(last 5 years 86%; next 5 years 91%)
85% use videos to support and reinforce learning
https://www.td.org/learning-video-report
FORMATS:
Videos
PDFs
Infographics
Step Guides, Checklists
Text - Reminders
Chatbots
Podcasts
AR/QR access to JIT
resources
PART OF A
DESIGNED
EXPERIENCE
OR
STANDALONE
(LEARNING) (DOING)
D-I-Y & How do I?
DOESITOBVIATE
‘LEARNING’?
SHOULDWECALLIT
MICRO- DOING THEN?
WHAT?
WHY?
HOW?
Building Habits
Spaced Practice
Performance Support
Learning Campaigns
WHAT IS
MICROLEARNING MOST
SUITABLE FOR?
Poll 4:
WHY
MICROLEARNING?
LearningScience
Stimulates and regains learner
attention (movement and
social engagement)
Enhances Priming and Flipped
Classroom approaches (Pre)
Reinforcement & Repetition vs.
Forgetting Curve (Post)
Triggers the brain’s Reward
Center (Motivation increases with
use)
WHY
MICROLEARNING?
Learner-Centered
Supports Learner Journeys
(Choose your own path)
5 Moments of Need (Just-in-
time in the flow of work)
Spaced repetition to beat the
Forgetting Curve
Retrieval Practice: When
you must get it right (high
stakes learning)
WHY
MICROLEARNING?
Coaching/Practice
Recording yourself allows
practice
Creates a model of the ideal in
the brain through feedback loop
WHY
MICROLEARNING?
BusinessPerspective
Increases productivity,
decreases time off the job
Delivers stronger ROI
Engages stakeholders and
SMEs in video content
WHY
MICROLEARNING?
LeveragingAI
Link to individual
performance data/gaps
Recognize learner patterns
and suggest new topics
Personalize the experience
through machine learning
WHAT?
WHY?
HOW?
GOALS
What are you trying to accomplish?
Learning or Performance Support?
Where & How will users access microlearning?
Can you break larger objective down to objectives of
each nugget?
Not everything will suit microlearning.
KEY CONSIDERATIONS
CONTENT
Is it readily available?
How do we make it relevant to each user?
SME interviews / User Generated content?
KEY CONSIDERATIONS
TOOLS
Which formats can you work with?
Tools & capability for creation?
KEY CONSIDERATIONS
SCORM LMS
xAPI ( LMS, LXP, others)
Digital but no tracking
Paper Checklists/ Flash Cards
HOW ARE YOU
IMPLEMENTING
MICROLEARNING?
Poll 5:
TRACKING & ENANCEMENTS
How do you plan to deliver the microlearning?
What would you like to measure?
How can you use data for continuous improvement?
KEY CONSIDERATIONS
KILLER COMBO!
PERFORMANC
E
SUPPORT
(USE CASE)
VIDEO
(FORMAT
)
EXAMPLES
EXAMPLES
Performance
support for
frontline staff
EXAMPLES
PRODUCT
TRAINING for
SALES
EXAMPLES
Closing the loop
for Sales Training
Company AverageYour Score
SALES SYSTEMLEARNING SYSTEM
EXAMPLES
Dumb ways
to die!!
Source : https://www.youtube.com/watch?v=hGVR1EGyG7o
EXAMPLES
Tennis Elbow?
Source : https://www.youtube.com/watch?v=hGVR1EGyG7o
AI IN
MICROLEARNING
CHATBOT
CONTENTCURATION
NUDGES
AI IN MICROLEARNING?
AI IN MICROLEARNING?
MYTHS OF
MICROLEARNING?
Just slice a course to make
microlearning
It’s a panacea. Or a FAD.
Every microlearning should
be video
MYTHS
TO AVOID
It’s for millennials with ultra short
attention spans
It’s easy (hence cheap) to
create
MYTHS
TO AVOID
IF I HAD MORE TIME,
I WOULD HAVE WRITTEN
A SHORTER LETTER.
-BlaisePascal
RESOURCES
AI in Talent Development: Capitalize on the AI Revolution to Transform the Way You Work, Learn, and Live, Margie
Meacham: https://tinyurl.com/y6tulwyd
Brain Matters: How to help anyone learn anything using neuroscience, Margie Meacham:
https://tinyurl.com/y4dagfvb
Brain Rules (Updated and Expanded): 12 Principles for Surviving and Thriving at Work, Home, and School, John
Medina: https://tinyurl.com/y5zwr5qj
Innovative Performance Support: Strategies and Practices for Learning in the Workflow, Con Gottfredson and Bob
Mosher: https://tinyurl.com/yxht2zr7
Microlearning: Go Beyond the Hype, Upside Learning: http://bit.ly/38Ey1k2
Microlearning: Short and Sweet, Karl M. Kapp and Robyn A. Defelice: https://tinyurl.com/y2shpmq
Microlearning Empowers your frontline to cope, convert, and create: https://bit.ly/2XHuET0
The mind science behind microlearning: https://bit.ly/36Dz6rr
A small nudge for the learner; a giant push to build a productive habit: https://bit.ly/3qmSa4i
Nick says learning needs serious unlearning: https://bit.ly/3qli7AY
www.upsidelearning.com | www.Learningtogo.info
THANK YOU
AMIT GARG MARGIE MEACHAM
CEO and Founder, Upside Learning
https://Upsidelearning.com
Chief Freedom Officer, Learning to Go
https://www.learningtogo.info

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