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2015 Aflac
WorkForces
Report
Small, Medium and Large Companies
SNAPSHOT OF EMPLOYEE
F I N D I N G S
HDHP FSA
HSA
HRA
63% 58%
59%
47%
66% 68%
69% 69%
74% 77%
53% 57%
0
10
20
30
40
50
60
70
80
S LM S LM
S LM S LM
LACK A THOROUGH UNDERSTANDING
61% have less than $1,000 to pay out-of-pocket
expenses associated with an unexpected illness
or accident; while 33% have less than $500.
37%
would need
to borrow from
a 401(k) or use
a credit card to
cover unexpected
out-of-pocket
costs.
say high
medical costs
have affected
their credit
scores.
70%
would be unable to adjust to the
large financial cost associated
with a serious injury or illness.
agree they regularly
underestimate the total
cost of an injury
or illness, including
medical, household and
out-of-pocket costs.
45%
are not very
or not at all prepared
to pay out-of-pocket
expenses, related to
an unexpected serious
illness or accident.
24%
named personal financial
issues as the top non-work-
related issue that distracts
them during work.
have been
contacted by
a collection agency
about outstanding
medical bills.
26%
W
19%
MW
33%
S
21%
NE	
26%	 <$25k	
29%	 $25k-$49.9k	
18%	 $50k-$74.9k	
11%	 $75k-$99.9k	
10%	 $100k-$149.9k	
6%	 $150k+
13%
14%
49% looking for jobs in the next year say
improving their benefits package is one
thing their employers could do to keep
them in their jobs.
52%
are extremely
or very satisfied
with their benefits
packages.
are extremely
or very
satisfied with
their jobs.
do not feel fully
protected by
their insurance
coverage.
63%
25%
87% agree they consider voluntary insurance to
be part of a comprehensive benefits program.
are at least
somewhat likely
to accept a job with
slightly lower pay
but better benefits.
59%
63%
see a growing
need for voluntary
benefits, most
often citing the
rising cost of
medical services
and medical
insurance
as the reasons.
Employees at small companies are less knowledge-
able about consumer-driven health plan options,
compared to those at medium and large companies.
17%
understand their total annual health
care costs extremely well. More
than half (54%) don't understand
everything in their major medical/
health insurance policy.1
FLEXIBLE SPENDING
ACCOUNTS
HIGH DEDUCTIBLE
HEALTH PLANS
HEALTH SAVINGS
ACCOUNTS
HEALTH REIMBURSEMENT
ACCOUNTS
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
1,626employees
13% Hispanic
Milennials
34%
2015 Aflac
WorkForces
Report
F I N D I N G S
Small Company
3-99 Employees
DEMOGRAPHICS
WORKERS ARE NOT PREPARED
BENEFITS MATTER TO EMPLOYEES
EMPLOYEES’ FINANCIAL REALITIES
GEOGRAPHICAL
EARNINGS
71%
KEY OBSERVATIONS
Small company employees need
help with benefits enrollment.
49%
completely
or strongly agree
they had enough
information to
feel adequately
prepared in
selecting their
benefits during
enrollment;
compared
to 57% at
medium and
56% at large
companies.
say they would
be more informed
about their health
insurance choices
if they sat down
with an insurance
consultant during
enrollment;
compared
to 81% at medium
and 80% at large
companies.
S LM S LM
49%
86%
57% 56%
81% 80%
2015 Aflac
WorkForces
Report
F I N D I N G S
Small Company
3-99 Employees
86%
DEMOGRAPHICS
WORKERS ARE NOT PREPARED
LACK A THOROUGH UNDERSTANDING
2015 Aflac
WorkForces
Report
F I N D I N G S
Medium Company
100-499 Employees
BENEFITS MATTER TO EMPLOYEES
EMPLOYEES’ FINANCIAL REALITIES
50% have less than $1,000 to pay out-of-pocket
expenses associated with an unexpected illness
or accident; while 25% have less than $500.
47%
would need
to borrow from
a 401(k) or use
a credit card
to cover unexpect-
ed out-of-pocket
costs.
say high
medical costs
have affected
their credit
scores.
65%
would be unable to adjust to the
large financial cost associated
with a serious injury or illness.
agree they regularly
underestimate the total
cost of an injury
or illness, including
medical, household and
out-of-pocket costs.
67%
30%
disagree that their
family is financially
prepared for
an unexpected
emergency.
20%
named “personal financial
issues” as the top
non-work-related issue that
distracts them during work.
have been
contacted by
a collection agency
about outstanding
medical bills.
26%
W
24%
MW
30%
S
21%
NE
GEOGRAPHICAL
EARNINGS	
11%	 <$25k	
20%	 $25k-$49.9k	
22%	 $50k-$74.9k	
18%	 $75k-$99.9k	
17%	 $100k-$149.9k	
13%	6%	 $150k+
9%
13%
40% looking for jobs in the next year say
improving their benefits package is one
thing their employers could do to keep
them in their jobs.
53%
are extremely
or very satisfied
with their benefits
packages.
are extremely
or very
satisfied with
their jobs.
do not feel fully
protected by
their insurance
coverage.
63%
19%
57%
say their benefits package is extremely or
very important to their willingness to refer a
friend to their employer, more than employees
at large (50%) or small companies (50%).
agree they consider
voluntary insurance
to be part of a
comprehensive
benefits program.
88%
63%
see a growing
need for voluntary
benefits, most
often citing the
rising cost of
medical services
and medical
insurance
as the reasons.
18%
13% Hispanic
1,334employees
26% Millennials
of employees
at medium-size
companies do not
understand their
annual deductible
costs well.
10%
say they are not
very or at all
knowledgeable
about federal
and state
exchanges.
61%
73% think health care reform is
too complicated to understand.
69% at least som
underestimate t
illness, including
out-of-pocket e
42% are not at a
for out-of-pocke
a serious illness
23% say they ha
the past year
The precario
workers' fin
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
understand their total annual health
care costs extremely well. More than
half (52%) don't understand
everything in their major medical/
health insurance policy.1
1,334employees
2015 Aflac
WorkForces
Report
F I N D I N G S
Medium Company
100-499 Employees
KEY OBSERVATIONS
61%
are likely
to accept a job
with slightly lower
pay but better
benefits, compared
to 59% of both
large and small
company
employees.
Employees are more
likely than those
at small and large
companies to say
their overall benefits
package is very or
extremely influential
on their overall job
satisfaction and
company loyalty.
0
20
40
60
80
100
S LM
59% 61% 59%
Job
Satisfaction
Loyalty
56%
53%
69% at least som
underestimate th
illness, including
out-of-pocket ex
42% are not at a
for out-of-pocke
a serious illness
23% say they ha
the past year
The precario
workers' fina
DEMOGRAPHICS
WORKERS ARE NOT PREPARED
LACK A THOROUGH UNDERSTANDING
2015 Aflac
WorkForces
Report
F I N D I N G S
Large Company
500+ Employees
BENEFITS MATTER TO EMPLOYEES
EMPLOYEES’ FINANCIAL REALITIES
48% have less than $1000 to pay out-of-pocket
expenses associated with an unexpected
illness or accident; while 25% have less
than $500.
47%
would need
to borrow from
a 401(k) or use
a credit card
to cover unexpect-
ed out-of-pocket
costs.
say high
medical costs
have affected
their credit
scores.
66%
would be unable to adjust to the
large financial cost associated
with a serious injury or illness.
agree they regularly
underestimate the
total cost of an injury
or illness, including
medical, household and
out-of-pocket costs.
67%
have delayed their
retirement because
they are not
financially prepared.
have been
contacted by
a collection agency
about outstanding
medical bills.
24%
W
20%
MW
36%
S
20%
NE
GEOGRAPHICAL
EARNINGS
	12%	 <$25k
	21%	 $25k-$49.9k
	20%	 $50k-$74.9k
	16%	 $75k-$99.9k
	18%	
	 $100k-$149.9k
	14%	 $150k+
9%
13%
37% say improving their benefits package is one
thing their employer could do to keep them
in their jobs.
54%
are extremely
or very satisfied
with their benefits
packages.
are extremely
or very
satisfied with
their jobs.
do not feel fully
protected by
their insurance
coverage.
55%
19%
54%
say their benefits package is extremely
or very important to their decision to leave
their current employer, more than those at
medium-sized (52%) small companies (49%).
agree they consider
voluntary insurance
to be part of a
comprehensive
benefits program.
89%
65%
see a growing
need for voluntary
benefits, most often
citing the rising cost
of medical services
and medical
insurance as
the reasons.
16%
11%
Hispanic
1,334employees
think health
care reform
is too
complicated to
understand.
75%
2,377employees
Millennials
24%
are at least
somewhat likely to
accept a job with
slightly lower pay
but better benefits.
59%
think their
personal health
insurance
situation will
become more
confusing.
70%
83%
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
23%of employees at small companies are
extremely satisfied in their jobs, a higher
percentage than those at large-and
medium-sized companies (17% and 19%
respectively.)
Smaller companies = more-satisfied workers
Source:
2014 Aflac WorkForces Report
Z140475B 5/14
Of the 38% saying
their retirement
age is older
than expected
understand their total annual health
care costs extremely well. More than
half (53%) don't understand everything
in their major medical/health insurance
policy.1
2015 Aflac
WorkForces
Report
F I N D I N G S
Large Company
500+ Employees
KEY OBSERVATIONS
Large company employees are
more likely to fully use their benefits.
86%
of employees say they are
taking full advantage of
their employee benefits,
compared to 76% at small
companies and 83% at
medium companies.
20
40
60
80
100
S LM
76%
83% 86%
2015 Aflac
WorkForces
Report
THE REPORT
ABOUT THE 5TH
ANNUAL STUDY
This study includes responses from more than
5,300
WORKERS AND
1,900
HR DECISION-MAKERS
AND BUSINESS OWNERS
surveyed between
January 23 – February 11, 2015.
Nationally representative sample
of employees and employers,
across industries and geography.
Conducted by Research Now.
NOTE: Unless otherwise indicated, all statistics reflect “top 3” responses.
Z150389v2 5/15
2015 Open Enrollment Survey conducted by Lightspeed GMI from June 23 - July 2, 2015 among 2,000 adults ages 18 and
older who are employed full time or part time at a company with three or more employees.
1

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2015 Aflac Workforces Report: Snapshot of Employee Findings

  • 1. 2015 Aflac WorkForces Report Small, Medium and Large Companies SNAPSHOT OF EMPLOYEE F I N D I N G S
  • 2. HDHP FSA HSA HRA 63% 58% 59% 47% 66% 68% 69% 69% 74% 77% 53% 57% 0 10 20 30 40 50 60 70 80 S LM S LM S LM S LM LACK A THOROUGH UNDERSTANDING 61% have less than $1,000 to pay out-of-pocket expenses associated with an unexpected illness or accident; while 33% have less than $500. 37% would need to borrow from a 401(k) or use a credit card to cover unexpected out-of-pocket costs. say high medical costs have affected their credit scores. 70% would be unable to adjust to the large financial cost associated with a serious injury or illness. agree they regularly underestimate the total cost of an injury or illness, including medical, household and out-of-pocket costs. 45% are not very or not at all prepared to pay out-of-pocket expenses, related to an unexpected serious illness or accident. 24% named personal financial issues as the top non-work- related issue that distracts them during work. have been contacted by a collection agency about outstanding medical bills. 26% W 19% MW 33% S 21% NE 26% <$25k 29% $25k-$49.9k 18% $50k-$74.9k 11% $75k-$99.9k 10% $100k-$149.9k 6% $150k+ 13% 14% 49% looking for jobs in the next year say improving their benefits package is one thing their employers could do to keep them in their jobs. 52% are extremely or very satisfied with their benefits packages. are extremely or very satisfied with their jobs. do not feel fully protected by their insurance coverage. 63% 25% 87% agree they consider voluntary insurance to be part of a comprehensive benefits program. are at least somewhat likely to accept a job with slightly lower pay but better benefits. 59% 63% see a growing need for voluntary benefits, most often citing the rising cost of medical services and medical insurance as the reasons. Employees at small companies are less knowledge- able about consumer-driven health plan options, compared to those at medium and large companies. 17% understand their total annual health care costs extremely well. More than half (54%) don't understand everything in their major medical/ health insurance policy.1 FLEXIBLE SPENDING ACCOUNTS HIGH DEDUCTIBLE HEALTH PLANS HEALTH SAVINGS ACCOUNTS HEALTH REIMBURSEMENT ACCOUNTS 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 1,626employees 13% Hispanic Milennials 34% 2015 Aflac WorkForces Report F I N D I N G S Small Company 3-99 Employees DEMOGRAPHICS WORKERS ARE NOT PREPARED BENEFITS MATTER TO EMPLOYEES EMPLOYEES’ FINANCIAL REALITIES GEOGRAPHICAL EARNINGS 71%
  • 3. KEY OBSERVATIONS Small company employees need help with benefits enrollment. 49% completely or strongly agree they had enough information to feel adequately prepared in selecting their benefits during enrollment; compared to 57% at medium and 56% at large companies. say they would be more informed about their health insurance choices if they sat down with an insurance consultant during enrollment; compared to 81% at medium and 80% at large companies. S LM S LM 49% 86% 57% 56% 81% 80% 2015 Aflac WorkForces Report F I N D I N G S Small Company 3-99 Employees 86%
  • 4. DEMOGRAPHICS WORKERS ARE NOT PREPARED LACK A THOROUGH UNDERSTANDING 2015 Aflac WorkForces Report F I N D I N G S Medium Company 100-499 Employees BENEFITS MATTER TO EMPLOYEES EMPLOYEES’ FINANCIAL REALITIES 50% have less than $1,000 to pay out-of-pocket expenses associated with an unexpected illness or accident; while 25% have less than $500. 47% would need to borrow from a 401(k) or use a credit card to cover unexpect- ed out-of-pocket costs. say high medical costs have affected their credit scores. 65% would be unable to adjust to the large financial cost associated with a serious injury or illness. agree they regularly underestimate the total cost of an injury or illness, including medical, household and out-of-pocket costs. 67% 30% disagree that their family is financially prepared for an unexpected emergency. 20% named “personal financial issues” as the top non-work-related issue that distracts them during work. have been contacted by a collection agency about outstanding medical bills. 26% W 24% MW 30% S 21% NE GEOGRAPHICAL EARNINGS 11% <$25k 20% $25k-$49.9k 22% $50k-$74.9k 18% $75k-$99.9k 17% $100k-$149.9k 13% 6% $150k+ 9% 13% 40% looking for jobs in the next year say improving their benefits package is one thing their employers could do to keep them in their jobs. 53% are extremely or very satisfied with their benefits packages. are extremely or very satisfied with their jobs. do not feel fully protected by their insurance coverage. 63% 19% 57% say their benefits package is extremely or very important to their willingness to refer a friend to their employer, more than employees at large (50%) or small companies (50%). agree they consider voluntary insurance to be part of a comprehensive benefits program. 88% 63% see a growing need for voluntary benefits, most often citing the rising cost of medical services and medical insurance as the reasons. 18% 13% Hispanic 1,334employees 26% Millennials of employees at medium-size companies do not understand their annual deductible costs well. 10% say they are not very or at all knowledgeable about federal and state exchanges. 61% 73% think health care reform is too complicated to understand. 69% at least som underestimate t illness, including out-of-pocket e 42% are not at a for out-of-pocke a serious illness 23% say they ha the past year The precario workers' fin 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 understand their total annual health care costs extremely well. More than half (52%) don't understand everything in their major medical/ health insurance policy.1
  • 5. 1,334employees 2015 Aflac WorkForces Report F I N D I N G S Medium Company 100-499 Employees KEY OBSERVATIONS 61% are likely to accept a job with slightly lower pay but better benefits, compared to 59% of both large and small company employees. Employees are more likely than those at small and large companies to say their overall benefits package is very or extremely influential on their overall job satisfaction and company loyalty. 0 20 40 60 80 100 S LM 59% 61% 59% Job Satisfaction Loyalty 56% 53%
  • 6. 69% at least som underestimate th illness, including out-of-pocket ex 42% are not at a for out-of-pocke a serious illness 23% say they ha the past year The precario workers' fina DEMOGRAPHICS WORKERS ARE NOT PREPARED LACK A THOROUGH UNDERSTANDING 2015 Aflac WorkForces Report F I N D I N G S Large Company 500+ Employees BENEFITS MATTER TO EMPLOYEES EMPLOYEES’ FINANCIAL REALITIES 48% have less than $1000 to pay out-of-pocket expenses associated with an unexpected illness or accident; while 25% have less than $500. 47% would need to borrow from a 401(k) or use a credit card to cover unexpect- ed out-of-pocket costs. say high medical costs have affected their credit scores. 66% would be unable to adjust to the large financial cost associated with a serious injury or illness. agree they regularly underestimate the total cost of an injury or illness, including medical, household and out-of-pocket costs. 67% have delayed their retirement because they are not financially prepared. have been contacted by a collection agency about outstanding medical bills. 24% W 20% MW 36% S 20% NE GEOGRAPHICAL EARNINGS 12% <$25k 21% $25k-$49.9k 20% $50k-$74.9k 16% $75k-$99.9k 18% $100k-$149.9k 14% $150k+ 9% 13% 37% say improving their benefits package is one thing their employer could do to keep them in their jobs. 54% are extremely or very satisfied with their benefits packages. are extremely or very satisfied with their jobs. do not feel fully protected by their insurance coverage. 55% 19% 54% say their benefits package is extremely or very important to their decision to leave their current employer, more than those at medium-sized (52%) small companies (49%). agree they consider voluntary insurance to be part of a comprehensive benefits program. 89% 65% see a growing need for voluntary benefits, most often citing the rising cost of medical services and medical insurance as the reasons. 16% 11% Hispanic 1,334employees think health care reform is too complicated to understand. 75% 2,377employees Millennials 24% are at least somewhat likely to accept a job with slightly lower pay but better benefits. 59% think their personal health insurance situation will become more confusing. 70% 83% 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 23%of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at large-and medium-sized companies (17% and 19% respectively.) Smaller companies = more-satisfied workers Source: 2014 Aflac WorkForces Report Z140475B 5/14 Of the 38% saying their retirement age is older than expected understand their total annual health care costs extremely well. More than half (53%) don't understand everything in their major medical/health insurance policy.1
  • 7. 2015 Aflac WorkForces Report F I N D I N G S Large Company 500+ Employees KEY OBSERVATIONS Large company employees are more likely to fully use their benefits. 86% of employees say they are taking full advantage of their employee benefits, compared to 76% at small companies and 83% at medium companies. 20 40 60 80 100 S LM 76% 83% 86%
  • 8. 2015 Aflac WorkForces Report THE REPORT ABOUT THE 5TH ANNUAL STUDY This study includes responses from more than 5,300 WORKERS AND 1,900 HR DECISION-MAKERS AND BUSINESS OWNERS surveyed between January 23 – February 11, 2015. Nationally representative sample of employees and employers, across industries and geography. Conducted by Research Now. NOTE: Unless otherwise indicated, all statistics reflect “top 3” responses. Z150389v2 5/15 2015 Open Enrollment Survey conducted by Lightspeed GMI from June 23 - July 2, 2015 among 2,000 adults ages 18 and older who are employed full time or part time at a company with three or more employees. 1