1. Adlynne Howarth
34 Lomita Link
Clarkson, WA 6030
Perth, Western Australia
Contact No.: 0479 093 772 (Mobile) 9407 9942 (Home)
E-mail: slynnie@gmail.com
EDUCATION & OTHER QUALIFICATIONS & ACHIEVEMENTS
Australian Institute of Science & Technology, Perth Australia
Undertook a diploma in Business Administration & Management
Specialised in International Business
Nan Hua Secondary School, Singapore
GCE ‘O’ Level
PSB Certification
Interpersonal & Group Effectiveness Skills
Creative Problem Solving
B.E.S.T. Program/ Project (Bank of Tokyo-Mitsubishi Ltd)
2000 to 2002
1989 to 1993
Mar 2001
Jul 2000
Dec 1998 to Aug 1999
WORK EXPERIENCE
Opteon Perth Pty Ltd
Admin Assistant (Commercial & Residential)
Input data in timely and accurate manner into the web-based
information system
Utilizes computerized data entry equipment and various file
maintenance programs to retrieve information as requested or
otherwise necessary and summarizes data in preparation of
standardized reports
Performs general clerical functions such as re-typed/formatting
correspondence reports and other
Orangefield Management Services (Singapore) Pte Ltd
Payment Officer, Fund Services
Assist Fund Accountant on payments, weekly cashbook update and
reconciliation of monthly bank statements and advices
Daily processing of cash flows, including faxes and mails
Preparing of payment instructions, both manual and online/ internet
banking platform
Coordinate receipt of fund instructions from clients with the
relevant Financial Services teams
Provide general administrative assistance to both Funds and
Corporate Services teams
Standard Chartered Bank, Singapore Branch
Settlement Officer – Securities Services, Regional Custodian (Contract)
Attached to the Regional Custodian team, responsibilities included:
Daily Processing of Swift messages, faxes and mails
Coordinating of incoming facsimile instructions to Securities
Services.
Daily FX checks in Network Custody Clearing System (NCS)
FX booking and preparing of People Soft General Ledger (PSGL)/
Accounting Ledger
Checking on restraints/ liens placed on accounts
Maintaining daily log of all Swift messages and instructions
received
Jul 2013 to Sep 2014
May 2012 to Mar2013
Oct 2011 to Apr 2012
2. ANZ Banking Group Ltd, Singapore Branch
(f.k.a. The Royal Bank of Scotland, Singapore Branch)
Bank Officer – Global Cash Payment Processing Operation, International
High Value Retail & Wealth Department
Attached to the Inwards Remittance team, responsibilities included:
Processing internal funds transfers and incoming remittances for the
Customer Client Segment branches and Private Banking customers
Liaising with Senior Relationship Managers on discrepancies
Following up on mismatches and tracing for cover funds
Booking daily foreign exchange rates in the ICBS system
Preparing credit advices
Reconciling Nostro breaks and Wash accounts
Deep knowledge of SWIFT messaging and keen eye for detail have
increased team productivity
Oct 2008 to Sept 2011
The Royal Bank of Scotland, Singapore Branch
(f.k.a. ABN AMRO Bank Ltd)
Senior Operations Assistant - Dual Currency Investments (DCI) & Term
Deposits (TD) Team, Liability Products Department
Responsible for processing daily DCI and TD transactions from
Branches and Private Banking customers – new placements,
withdrawals, amendments to tenor and rates
Sorted DCI and TD instructions and liaised with Senior Relationship
Managers on discrepancies
Updated daily TD rates in the ICBS system
Generated DCI and TD customer confirmation letters
Performed monthly balancing of all Structured Deposit accounts
Superior work performance evident in promotion from “Maker” to
“Controller” in May 2008
Aug 2007 to Sep 2008
Bank Operations Assistant - Global Trade Units (GTU) Team, Liability
Products Department
Prepared GTU and Jersey Loans booking placement in ICBS system for
all currencies (Bank-to-Bank accounts)
Prepared GFXO entries in the General Ledger (GL) for bookings
maturing
Processed “Due To/Due From” loans placements in the ICBS system
Rectified discrepancies noted
Responsible for individual end-of-day Branch teller closing
Sep 2006 to Jul 2007
The Bank of New York, Singapore Branch
Bank Assistant – Trade Finance Department
Attended to customers and sales staff across a range of matters
including: Letters of Credit (LC) advising, amendments, collections,
reimbursements and settlements
Provided front desk customer service assistance to customers, advising
on the Bank’s trade products, processes and documentation procedures
Prepared Credit Approval Applications and confirmation letters
Prepared daily cash and cheque settlements
Followed up on SWIFT/tracers
Comprehensive knowledge of ISBP, UCP500, URR, ISP and shipping
practices
Jan 2005 to Aug 2006
NTRUST (Singapore) Pte Ltd
Admin Manager cum Asst. Migration Consultant
Supported the Director by providing administrative and secretarial
services such as:
Preparation of invoices and receipts
Oct 2003 to Dec 2004
3. Managing travel bookings and arrangements for the Director,
agents, and guests
Mentored and supervised the work of the Administrative Assistant,
with successful achievement of key deliverables
Organised seminars targeted at citizens looking to emigrate
Followed up with prospective customers prior to and after seminars and
assisted on explaining the documentation and procedures involved
ABN AMRO Bank Ltd
Business Support – Credit Admin Department, Corporate Banking
Oversaw various administrative duties of the department including:
Maintaining databases on clients details, balances, and bankruptcy
records
Retrieving daily share prices from Bloomberg
Mar 2003 to Jun 2003
American Insurance Group, Ltd
Customer Service Representative
Responsible for attending to the needs and queries of agents and walk-in
customers, across a range of insurance products (travel, motor, home
fire)
Prepared quotations accordingly
Assisted on following up on motor insurance claims with various agents
and departments
Provided daily updates on sales and balances
Delivered superior customer service – evident from compliments
received – which resulted in time savings for the Company
Sep 2002 to Jan 2003
Bank of Tokyo-Mitsubishi Ltd, Singapore Branch
Bank Assistant (Middle Office) – Credit Admin Department
Liaised with the Head Office in Japan and various departments across
Asian Branches across on credit-related matters
Followed up on collateral requirements including mortgages, letters of
guarantees and other loan documentation
Liaised with clients and sales staff on outstanding items
Monitored clients’ credit facilities utilisation rates and credit ratings
Performed checks on customer information e.g. bankruptcy notices
Monitored fixed deposit maturities and clearing of cheques
Maintained customer details and new account opening documentation
files
May 1996 to Jun 2002
Overseas Union Bank, Ltd
Bank Clerk – Bills & Remittance Export Department, Corporate Banking
Responsible for timely processing of export transactions including
issuance of Letters of Credit and Bills Negotiation
Followed up on payments and documentation
Prepared letters of confirmation to counterparties
Supported and achieved excellent partnership with Branch operations
and respective sales staff
Jan 1995 to Jan 1996
IT SKILLS AND LANGUAGES
Proficient in the use of Microsoft Word and Excel
Native speaker of English and Bahasa Melayu & Indonesia; basic
understanding of conversational Mandarin
Proficient in written English and Bahasa Melayu & Indonesia
REFERENCES: Available upon request