1. ADEL ABDELMONEM MOHAMED MOURSY EWES
Address : UAE , AJMAN , ALJURF AREA
Mobile no. : +971502527304 – 055 2292899
Email : adel.moursy@gmail.com , ewesadel@gmail.com
Career objective
To contribute relevant experience and education background to my working field.
Personal Information
Nationality : Egypt
Birthdate : 31/8/1982
Gender : Male
Marital Status : Married
Driving license : UAE
Education
Highest University Degree : A LEVEL Graduate
Grade : Good
Year : 2003
First University Degree : B.Sc. Tourism & Hotels
University : High Institute for Tourism & Hotels
Major : Tourism
Graduation Project : Marketing of Tourism

2. Training , Courses
Name of Institution
Tourism and Hotels
Qualification Attained
Ticketing Foundation
Date From
APR-2003
Date To
MAY-2003
Egypt Air Aviation Rules
Date From Date To
JUN-2004 JUL-2004
World Span - GDS Reservation and Ticketing
Date From
AUG-2005
Date To
SEP-2005
Emirates Aviation College Galileo Fares and Ticketing
Date From
JUL-2006
Date To
AUG-2006
Amadeus - UAE Basic Functionality
Date From
APR-2007
Date To
APR-2007
Emirates Aviation College Dnata - Galileo induction
Date From
MAY-2008
Date To
JUN-2008
Emirates Aviation College Dnata - Standard fares and Ticketing
Date From
SEP-2008
Date To
OCT-2008
Emirates Aviation College Dnata Smart Sell

3. Date From
JAN-2009
Date To
MAR-2009
Dnata Customer Services
Date From
JUN-2008
Date To
JUL-2008
Emirates Aviation College Date From
2009 onward
Sabre induction
Animals Regulations
Smart Sell
Customer Service Professional
APIS
IATA Regulations
APT Services
Mars... EK GDS
Toast Master
Sales and Marketing
Work Experience
2014 – present Senior Sales Executive
SATA – UAE
Promoting Sharjah Air Port Travel Agency Product and Services Such
as ( Corporate - Retail - Agents ), New Business Development ,
Maximize customer penetration through use of prospecting,
Presentation , selling, closing, follow up and account development
Skills , Stay abreast of evolving information available to the industry,
Prepare reports and sales, forecasts, as required.
Arabic School Trips arrangement ( in and out Bound )

4. 2009 - 2014: Senior Sales and Reservation
SNTTA EK SHJ GSA - Business Travel Services
United Arab Emirates
Sales target achievement, Approach the Junior Staff to get in guide
line, Quality Services Maintaining, Sales Report arrangement,
Proposal negotiation arrangement for the corporate customers,
Market survey analyzing, Product Maximizing , Airline ADHOC
arrangement , Corporate linkage recovery , Air Miles Redemption
Operation including OBE , Leisure package offers arrangement .
2007 - 2009: Travel Consultant
Dnata - Emirates Group
United Arab Emirates
Dubai International Airport Ticketing Desk, Air lines Ticketing
Operation , Ticket Sales , DSR Closing , Sales Report , GSA , work
under pressure , problem solving , coordinate with Airport Security ,
Airport Staff handling , Customer service guidance , HRG and other
out let support ,Issuing and Reissuing PTA-TOD–Go Show-MCO-
VMPD-UCCF..ETC, COD Ticketing arrangement for Deportee
Passengers.
** My experience work around all the Ticketing Operation offices in
Dubai Airport Terminal 1 and 2 Dep. and transfer area **
2005 - 2007: Sales and Reservation Executive
Net Group ( Holidays )
United Arab Emirates
Holidays arrangement, Sales and Marketing out Door, Travel
arrangement for the Inbound Dep. ( GCC , EUR , ASIAN ), BSP
Report, Sales Report, Reservation and Ticketing , Offer Packages
arrangement to the corporate customers, Inbound Tour excursions
Sales.
2001 - 2005: Tours and Travel Consultant
COSMOS Tours and Travel
Egypt
Airline Reservation and Ticketing, Hotel Booking, MICE, Tour
Excursions.
Languages

5. Arabic : Native
English : Excellent
Italian : Good
Technical Summary
Reservation and Ticketing
Computer Skills
Customer Services
Air Line Operation
Sales and Marketing
In and Out Holidays
Availability & Job Requested
Availability : I am able to start work after 30 days from announcement
As : Full Time
Job field : Travel and Tourism
Job location : Arab Countries - Foreign Countries