The document provides a summary of Adeel Khan's work experience as a Senior Business Analyst, Product Owner, and Operations Analyst. He has over 15 years of experience in information technology and business analysis. Currently, he works as a Senior Business Analyst for American Airlines, where he manages projects, requirements, and an $30 million budget. Previously, he has worked on projects for Texas Citizens Bank, Aeroxchange, Amazon, and Maximus Securities.

1. 9415 Panther Creek PKWY, Unit-734, Frisco, Texas.75035, USA.
001.469.709.7857 (TX, USA)
adeelkhan9779@gmail.com
Skype Id: Adee.khan1979 (UAE)
LinkedIn:
ADEEL KHAN, Canadian Citizen
Senior Business Analyst &Product Owner.
SUMMARY
 8+ yearsof experience in InformationTechnologydealingwithcomplex projectsrelatedto
ApplicationDevelopment, BusinessProcessImprovement,ImpactAnalysis,RiskAnalysis,
 Requirements ManagementandQualityAssurance.
 7 yearsof experienceas a businessentrepreneuremphasizingsales,marketingand
Business development,e.g.Nestle foodsMiddle East,Wall Streetstockmarket,New York.
 Signatoryon Agile manifesto,believerinadheringtoitsspirit.
 Focusedonfrequentlydeliveringminimalvaluable producttobusinessstakeholders.
 Proficientininterviewingstakeholderstospecifysoftwarerequirementsasuse stories,
Documentinguse cases, dataflows &businessmodels.
 Proficientinguiding &coach developmentteamsinunderstandingthe requiredfunctional
behaviorandbusinessvalueforsoftware features.
 Highlycustomer-centricwithexcellentrelationshipbuildingskills. Havingastrongedge of being
a software engineer,businessentrepreneurandbusinessprofessional givesme anextra
advantage inthe industry.
 Self-confident,organizedandmotivated.Bringingcreativityandanentrepreneurial spiritto
all businessendeavors. Havingacademicsinboth IT & BusinessAdministration,givesme anedge
in the industry.
 Proficientinusing UML,SQLto create use case and activitydiagrams.
 Experiencedindatamodelingthrough XMLschemasand ERDs. Capable of performing
Systems testsforwebservicesusing SOAPUI.
 Have a strongknowledge about ObjectOrientedDesignPrinciples,handsondevelopmentusing
Java, JDBC, JSF, Struts, Spring,MVC, Hibernate,SPRING Framework and relateddevelopment
stack.
 Expertinusingtoolsformanagingprojects, gatheringrequirements &buildingwireframes
designs e.g. MicrosoftProject,MicrosoftVisio, Rational Rose,Rally, Eclipse 3.2, JIRA, Maven,
SharePoint,Balsamiq & Invisonapp
 Workedwithoff shore developmentteams,remotelyandphysicallyindifferentpartsof the
world.
 Aftera substantial experiencehave gotthe opportunitytocoachthe multipleteamson Agile
Methodology.
 Have got the opportunityasan Entrepreneurand Employee towork withone of the biggest
namesinthe world.Whichhelpedinbringingalotof proficientpathology,whichistill today
helpingme toameliorate,andbringvalue tothe organizationsIhave andis workingwith.

2. PROFESSIONAL EXPERIENCE
SENIOR BUSINESS ANALYST/AGILECOACH (Full Time) OCTOBER 2014 to CURRENT
CLIENT: American Airlines. Dallas, TX, USA.
Project Description: American Airlines merged with US Airways; it has become the biggest airline in the
world. Merger process was in transition when I joined. I am working as a SENIOR BUSINESS ANALYST.
Managed and supported projects related to System Integration, new development, enhancements, and fixes
on ongoing basis for different AA airlines systems including Airline reservation Management, CRM (Customer
Relation Management) system, and HR system. Managed, allocated and tracked budget of $30 million(USD)
on reservation project(s). Assigned and managed resources on American Airlines online reservation system
self-check in project(s) and set up teams of sized 8-12.
Responsibilities:
 Projects Financial Reporting& Analysis: Develops report specificationsof data requirements and provides
analysisto resolvebusiness-related problems.Improves reporting processes whenever possible.
 Evaluates business process implicationsof system requirements and assessespossibleredesign
recommendations.
 Bookings Forecasting SFDC: Prepares statistical data used in the analysisof operational performanceof
designated functional area.
 Assists in managingprojects through completion includingprojecttracking,monitoring,reportingand
administration.Communicates projectstatus through publishinghigh quality projectreports and
presentations.
 Evaluates business process implicationsof system requirements and assessespossibleredesign
recommendations.
 Creates documentation and ensures readiness for all projects.Documents business caseanalysisand
assists in translatingbusinessrequirements into process/functional design/systemsolutions.
 Assists in thedevelopment of projectplans includingthecreation of detailed work plans and timel ines
usingprojectmanagement tools. Works with projectdelivery manager(s) to ensure the integrity and
completeness of the solutions delivery process.
 Being a vital partof the group’s growth strategy includingthepreparation and presentation of financi al
feasibilities
 Coachingup to 9 teams based on (10 to 8) persons on agilemethodology
SENIOR BUSINESS ANALYST/PRODUCT OWNER (Contract) April 2014 - Current
CLIENT: TEXAS CITIZENS BANK, Houston, TX, USA
Project Description:Texas Citizen Bank is a corporate bank which gives loan to Banks or Institutions.I work as
SENIOR BUSINESS ANALYST. I gather the business needs from the stakeholders,than build stories, maintain a
backlogand coordinatewith the off shore (Poland) and on shoreteams (Dallas) and groomthem on two weeks
basis iteration on the build stories.Oncethe software goes through the development phasethen I accept the
stories workingwith the QA, based on the accuracy of the software functionality as in-vision by the stake holders.
It is a Green Field project, which we as a team started buildingfromthe scratch;we have been deliveringthe
product as MMP (Minimal MarketableProduct).The projectis based on developing the software apps for BBC
(Borrowing Baseand No Default Certificate), Generating A/R (Accounts Receivable) agingsummary electronically,
sync up app with Quick Books.
Responsibilities:
 Developing a desktop Sync App for QB (Quick Books) for customers that will havethe ability to extract
A/R (account receivable) and relevant data from QB and upload itto product SAAS site.
 Desktop Sync App Installer,Users will beableto download the sync app from the site.
 Creates documentation (back log) and ensures readiness for all projects for MMP. Documents business
caseanalysisand assists in translatingbusinessrequirements into process/functional design/system
solutions to the development teams. Data Miningand Research of Confidential Financial Data,to best
understand the type of clients Banks deal with
 Customer signup,the sitewill allowtheusers to sign up online.

3.  Process scheduled payments; we will provideintegration with a third party payment to schedule
payments online.
 Design and develop wireframes interfacingclosely with stakeholders.
 Design website.
 Develop technical architectureof custom applications.
 Generate BBC and A/R reports online.
 Will createa licensingmanager to provision users.
 We (Business Analyst& Development team) will followQuickBooks marketapp onlinestandards to
ensure the app is registered and availablein the onlinemarket place
SENIOR BUSINESS ANALYST/PRODUCT OWNER(Contract) JANUARY 2015 – JUNE 2015
CLIENT: Aeroxchange, Irving, TX, USA.
Project Description:Aeroxchange ( www.aeroxchange.com ) provides supply chain solutionsto the airline
industry.I have worked as a SENIOR BUSINESS ANALYST on an onlinesolution named “AeroComponent” with an
onsiteProject Manager & offshore team. The system build,which allows airlines to manage exchange order
workflows includingrequestinitiation,shipment,freight tracking,repair status etc. It also provides on time
performance metrics to customers. The system enables electronic data interchange (EDI) that allows customers
and provides to connect through web services.This systemis been completed and delivered to the company in
June 2015.It is getting used by most of the leadingairlines in theworld, e.g. Air Canada,American Airlines,Air
France, British Airways,KLM, Turkish Airlines,Qatar Airways, and Emirates Airlines etc.
Responsibilities:
 Workingas a SENIOR Business Analystto providefunctional guidanceto the development team.
 The Development team delivers two week increments to the clientfollowingthe Scrum methodology.
 Received a comprehensive software requirements specification (SRS) document from the
Clientand converted it in a product backlog.
 Responsiblefor acceptinguser stories completed by the development team and conducting
UAT sessions with the client.
 Analyzed data needs for the EDI component and created XML schemas to define data
Interchange through web services.
 Develop functional and technical specification documents
 Converted 600 pages SRS (Software Requirement Specification) in to backlog,as the company is Waterfall
methodology based and the development team was totally Agile methodology.
SENIOR BUSINESS ANALYST/OPERATIONS ANALYST (Full Time) August 2010 – SEPTEMBER 2014
CLIENT: Amazon.com, Toronto, Canada.
Project Description:Amazon.com is one of the top brands in the world. I worked with amazon.com as a SENIOR
BUSINESS ANALYST, Amazon conducts operations analysison newly developed distribution facilities to streamline
processes and improve their packagingassembly linesoftwaresystem that tracks roadblocks and triggers alerts for
problem solvers. The experimental facility (I worked from 2013 OCT – SEPT 2014) was one of its kinds in Canada
that handled large scaleproducts.Key improvements to the software were required to track largei tems like16’
canoes; professional hardwareetc.as amazon.com is increasingis productlineup. This projectalso involves the
budget control, prepared budget worksheets, forecastingand ongoing analysisof marketingspend. In newly
operative Amazon distribution centers the budgeting was quite a challenge,as the increased number of units
returned & incorrectpackaging.
Responsibilities:
 Worked closely with problem solvers to gather requirements for enhancingthe alertsystem
To minimizedelays for largeproducts.
 Coordinated with development teams for modification of the existingsystemto incorporate
Enhancements.
 Improvingupon existingapproaches by seeking opportunities to creatively transformcurrent
Industry practices into fresh alternativesolutions.
 Created a variety of activity diagrams and processflows usingUML, Visio and system

4. Architects.
 Participated in brainstormingsessionsin order to develop solutions for systems integration
and implementation.
 Created wireframes for the stakeholders and the application development team in order to
better understand application requirements.
 Coordinated in ‘going live’phaseusingparallel systemconversion.
 Financial Reporting& Analysis,Reportingto the FinanceManager and responsiblefor developing and
preparinganalyses of businessactivities usingvarioustools (SAP, FastTrack,Spreadsheets etc.) so that the
business can better understand and identify revenue and costdrivers.Carry out monthly P&L reporting,
varianceanalysisand Opex management. Administration and processingof comprehensive incentive
schemes, SIP review and approval each month.
 Capital Budgeting (DirectReporting to Seattle) Conducting the feasibility and financial viability of Amazon
distribution centers.I have been assigned this task for amazon.com network development and my
responsibilitiesincludedetailed analysis of businessplansand futureprojections of the upcoming internal
projects.
 Financial Planning:Planningand forecastingprocess reviewfor the Quarterly forecasts and Budgets.
Doing Budgeting preparation,planningand uploadinginto SAP system. Reviews and improves internal
controls especially in theareas of revenue and major expenditures.
 Strategy: Being a vital partof the group’s growth strategy includingthepreparation and presentation of
financial feasibilities
 Business Process Improvement: Identifyingand reviewing major business processes acrosstheAmazon
Company to analyzerisk areas and createefficiencies and standardization.Supervisein the development
of macro and micro solutions,whilesupportingthe development of data clean up tools,procedures and
processes.Assisted in auditinglong term and shortterm in various divisionsto be more effective in
avoidingerrors in future.
BUSINESS ANALYSTand RISK ANALYST FEBRUARY 2007 – JUNE 2010
CLIENT: Maximus Securities Pvt. LTD, Toronto Canada
Project Description:Maximus securitiesis a brokeragefirmthat facilitates buyingand sellingof
Financial securitiesin foreign exchanges,stock exchange & future market shares.I worked as a Business, Data and
Risk analyst. Management and investment planningapplication thatprovided retirement planningfor clients in
terms of calculatingthe after-tax retirement income goal adjusted for inflation.Italso evaluates assets and
timeframes and identifies potential gaps in reachingthosegoals.
Responsibilities:
 Worked with user groups and business stakeholdersto elicitrequirements, created data
Flow diagrams to demonstrate business rules and financial data coverage.
 Facilitates collaboration on test cases between the QA and development team.
Organized and conducted requirements gathering workshop, planned and conducted
 UAT sessionswith customers to elicitfeedback.
 Documented financial calculationsto come up with yearly savinggoalsbased on
Expenses, assets and inflation rates.
 Analyzed data needs and created DFD and ERD diagrams for the project and researched
Alternative solutions for the development of business requirements.
 Inbound/Outbound insertion and migration of data in SQL Server 2005 with loader
Utility and databasestudio.
 Wrote test plan and helped the QA team create and validatetest cases.
 Continuously updatingand maintainingthequality of the Wireless tradegroup’s internal and external
websites
 Assists in theanalysis of the Market's dynamics and Company’s positioning.
 Tracked the status of deliverables,coordinated reviewand status meetings and helped
in project management activities.
 Coordinated and supported efforts related to data cleansing,data verification and formatting during
the data migration process.
 Created wireframes usingVisio for application and websitedesign.

5. TECHNICAL SKILLS
. UML, Use Case Diagrams, Rational Rose
. ERD, DFD and Data modeling
. Microsoft Project, Visio, Office, SharePoint
. SQL, Oracle, SQL Server 2000/2005,Oracle 9i/10g
. Wire-framing, Prototyping.
. Rally, myBalsamiq, inVision, JIRA, Version One
. XML, Schemas, Web Services, SOAPUI
. Agile Methodologies, Scrum, XP, Kanban
. Java, OOP, OOD, JDBC, AJAX
. JDK 1.5, 1.6, 1.7, 1.8, Spring Framework, Struts1.2, MVC, Hibernate3.0- 4.1,
. Tomcat5.0 - 7.1, ORM, Hibernate
EDUCATION:
 BACHELORS IN COMPUTER SCIENCE (BCS Honors, Software Engineering)
University of Central Punjab, Lahore Pakistan. (1997 - 2001)
 Masters of Business Administration (MBA, Finance) (2004 - 2006)
State University of New York, Buffalo, USA.
CERTIFICATIONS:
 CERTIFIED SCRUM MATER (CSM) BY Scrum Alliance (Hubert Smits) www.scrumalliance.org
Dallas, TX, USA. (2014)
 CERTIFIED SCRUM PRODUCT OWNER (CSPO) BY Mike Cohan. www.mountaingoatsoftware.com
Dallas, TX, USA. (2015)