This is the 10th installment of the Small Business Growth Strategies series presented by Acuity Scheduling, an online scheduling platform that helps thousands of small businesses save time and money.

1. Automate Menial Tasks, Save
10+ Hours Per Week
From the Small Business
Growth Strategies Series
Presented by

2. On average, we spend about
28% of our workdays writing
and responding to emails.
- McKinsey Global Institute

3. That’s over 2 hours a day!
Over 10 hours a week!

4. Automating mundane, time-
consuming tasks can save
some of that time.

5. Acuity Scheduling

6. Acuity is automation.

7. You automatically send clients…

8. Text reminders before
appointments

9. Notifications when you
need to cancel

10. And follow-up emails
encouraging them to review
your business or connect on
social media.

11. You’ll be happy to hear about
these other tools that can also
help boost productivity.

12. Customer Support
Software

13. Simultaneously increase
productivity and customer
satisfaction.

14. Customer Satisfaction
=
quick response time
+
engaging approach

15. !

16. !

17. !

18. !
Quickly consolidate support
cases across websites, email
and social channels

19. !
All employees are able to access
cases, keeping everyone on the
same page.

20. !
Set up a branded self-service
support page to minimize amount
of inbound inquiries.

21. !
Starting at just $3 a month.

22. !
Many large companies use it,
including Vodafone and
Groupon.

23. !
You might be surprised to find out
that Zendesk also appeals to
small businesses.

24. !
Because it’s made for such a
range of business sizes, some of
the functionality can seem
intimidating at first.

25. !
Plans starting as low as
$1 a month

26. Storage & Sharing

27. Do you still print
everything out?

28. Or send attachments back and
forth over email editing and
reediting documents?

29. Now you can organize all of
your important documents
online and collaborate in
real-time.

30. !

31. !

32. !

33. Cloud-based file storage and
sharing service used by over 4
million businesses and 275
people.
!

34. Easily and automatically back up
all of your important files online.
!

35. Dropbox recently announced
Project Harmony and Carousel.
!

36. Project Harmony allows users to
easily collaborate with one
another.
!

38. Carousel allows you to store
and organize all of your photos
in one place.
!

40. Business accounts start at
$75 a month or $795 a year.
!

41. Dropbox was designed for
individuals and has moved into
the business space. Box was
designed for businesses.
!

42. It was designed to provide an
efficient and secure way for
teams to collaborate.
!

43. Plans range from free Personal
accounts with 10 GB of storage
to Enterprise accounts for $35 a
month with unlimited storage.
!

44. !
Fun facts
• Both companies have filed for IPOs
• Box CEO Aaron Levie is 28

45. Invoicing & Expense
Tracking

46. Given a 9.9/10 rating by
TopTenREVIEWS, FreshBooks is
continually evolving to meet small
business needs.

47. The cloud-based accounting
solution was designed with small
businesses owners in mind, or, as
they say, “non-accountants.”

48. If you do a lot of project-based
work, you might want to check
out Harvest.

49. It helps you track billable hours
and quickly turn them into
invoices.

50. When it comes to simple
recurring billing, Invoicera is one
of the best options.
!

51. If you have regular clients, just
put in their card information and
they’ll automatically be billed on
whatever basis you choose.
!

52. Invoicing & Expense Tracking
Whichever service you choose, we
recommend starting with a free
trial account and making sure it’s
the best fit for you.

53. Social Media

54. !

55. !

56. !

57. Social Media
Both Buffer and HootSuite allow
you to schedule posts and come
highly recommended.

58. Tying it all Together

60. Zapier integrates all of the services
we covered in this newsletter with
your Acuity account.

61. Example: when scheduling an appt
with a new client, they’ll automatically
be added to your mailing list and
invoicing software.

62. If you want to pack a more
powerful punch and get more
done with less resources,
consider automating some of
your everyday tasks!
Conclusion

63. “We
hope
you
found
this
informa2on
useful.
If
there
are
any
other
topics
you’d
like
to
see
us
cover,
please
let
us
know.
And
if
taking
this
approach
helps
your
small
business
succeed,
we’d
love
to
hear
about
it.
You
can
reach
us
at
support@acuityscheduling.com!” Acuity Scheduling
@AcuitySchedulin

64. Acuity Scheduling is an online scheduling platform that
saves thousands of small businesses time by allowing their
customers to book appointments online, on their own time,
at any time, from anywhere in the world. For more
information about services and pricing, visit
AcuityScheduling.com.
About Acuity Scheduling