Weitere ähnliche Inhalte Ähnlich wie The multichannel rep: slideware or sizzling? Key trends in EU5 (20) Mehr von Across Health (11) Kürzlich hochgeladen (20) The multichannel rep: slideware or sizzling? Key trends in EU52. 31/05/2018Proprietary and Confidential Information© Across Health2
The multichannel rep concept has quickly gained fame in
pharma
Giving reps tablets is developing the classic model incrementally – but not changing
it transformationally…
4. 31/05/2018Proprietary and Confidential Information© Across Health4
Specialists’ preferences in the EU5
• ‘Classical’ (f2f) detailing still prevails, with an overall reach of 66% (with an EU5 low of 48%
in the UK, and a high of 80% in Spain)
• 21% of HCPs are not receiving pharma reps, rep email or remote detailing (15% in Spain;
42% in UK)
• Rep eMail has a reach of 43% through the EU5 (51% in Spain; 36% in Italy)
• Remote detailing clocks in at 12% reach (highest reach in Spain [17%]; lowest in Germany)
MCM rep is still in the early days
N=1654 EU5 specialists (2016-17 Navigator data)
5. 31/05/2018Proprietary and Confidential Information© Across Health5
Our experience confirms that f2f, rep email and teledetailing can indeed be very effective
channels when combined with the right kind of change management.
To address the other key dimensions, our flagship Navigator 3.0 covers not only “right
channel”, but also “right content”, “right context”, and “right frequency”, as well as extensive
benchmarking (overall and by key channel) and a unique view on “right 3rd party
destinations” (websites, newsletters, apps, congresses, communities).
More info on the Navigator 3.0
6. 31/05/2018Proprietary and Confidential Information© Across Health6
What can we do for YOU?
The multichannel rep concept has the promise of overturning the traditional (rep)
engagement model. Pharma has been experimenting on the premise that this frame
will profoundly alter the nature of its relationships with customers… but have these
experiments paid off?
Read more in our blog!