2. Copyright AceNgage Infoservices | Proprietary & Confidential information | www.acengage.com Page No. 1
AceNgage is an HR intelligence company specializing in decision
support services for Employee engagement & Retention
Established in 2007, we currently work with several leading IT,
ITES, BFSI, Pharma, Manufacturing and Retail companies in various
areas of Employee Engagement & Retention.
Awarded BEST OUTSOURCED EXIT INTERVIEW
PARTNER at the WORLD HRD CONGRESS in
association with ET NOW for the 2nd year in a row
3. Copyright AceNgage Infoservices | Proprietary & Confidential information | www.acengage.com
IMPARTIAL FOCUS ON PROCESS
DISCOVER VARIANCES
AND HIDDEN INSIGHTS
As a third party, we
have no bias or
'baggage' and
priorities that get in
the way of our work
We keep people and
names out of the
picture and focus on
what's working
(or not)
Our data & insights
help understand
variances in what's
being said and the
truth
OUR TRAINED BEHAVIORAL
PSYCHOLOGISTS HELP OUR
CLIENTS UNCOVER HIDDEN
PATTERNS AND THOUGHTS BY
ASKING THE RIGHT QUESTIONS
USING A FREE FLOWING
CONVERSATIONAL FORMAT
Page No. 2
WHY WE ARE DIFFERENTWe're
different!
Variance between reasons for leaving
stated internally vs revealed to AceNgage76%
CAREFULLY DESIGNED
QUESTIONS
Our open ended
questions ensure
fresher perspectives
through better
insights
4. Copyright AceNgage Infoservices | Proprietary & Confidential information | www.acengage.com
of employees leave the
company due to
Controllable Factors
68%
THE NUMBER OF CANDIDATES,
EMPLOYEES AND EX-EMPLOYEES
WE HAVE SPOKEN TO
525,000
EXIT INTERVIEWS CONDUCTED
250,000
of employees leave the
company due to their
reporting managers
37%
Women employees stated that
organisations should make their
policies more women friendly
37%
Managers said that they need
coaching on managing
difficult conversations
61%
of employees were unhappy
with their organisation's
retention efforts
62%
Employees feel their
HR team should be
more visible
78%
Page No.3
CHALLENGES CURRENTLY
FACED BY COMPANIES
Headline
numbers
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CANDIDATE
EXPERIENCE
NEW HIRE
ENGAGEMENT
HR SUPPORT
ENGAGEMENT
SURVEYS
MANAGER
ENABLEMENT PROGRAM
yXit | EXIT
INTERVIEWS
Page No. 4
OUR SERVICES
Putting our
expertise to
work
THE NUMBER OF YEARS WE
HAVE BEEN IN THE BUSINESS OF
UNDERSTANDING THE PEOPLE,
PULSE AND PROCESSES OF
COMPANIES
12
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Best in class candidate experience
Conduct telephonic interviews with candidates
post offer and eliminate barriers to joining
Enjoy higher offer to joining ratioHigh quality feedback on recruitment and
continuous process monitoring
Identify and mitigate risks of 'renege' if any
Improve brand perception in the market
Create a positive and welcoming ambience
for new hires
WHAT WE DO HOW YOU BENEFIT
OUR SERVICES
CANDIDATE EXPERIENCE
Understand reasons for decline
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OUR SERVICES
Create the best impression and drive home
the client's Brand Values
Conduct telephonic interviews to help new
employees 'settle down', detect and address issues
Improve new hire engagement
High quality feedback on what's working well and
what's not in terms of people, processes and policies
Create employee engagement very early
in the employee life cycle
Create an environment of care and warmth
during the early days
Reduce new hire attrition
Identify and mitigate risks of disengagement
and early attrition
NEW HIRE ENGAGEMENT
WHAT WE DO HOW YOU BENEFIT
Understand effectiveness of internal
processes and policies
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HR EFFECTIVENESS
OUR SERVICES
ENGAGEMENT SURVEYS
Our surveys help HR teams
do more than just 'do things
right'. It also helps HR teams
'do the right things'.
RECRUITMENT FEEDBACK
First impression is the best
impression. Understand what
candidates think about the
whole experience
GENDER DIVERSITY
Are women employees really
being taken care of? We'll
help you find out what your
women staffers really want
STAY INTERVIEWS
Your tenured employees are
your brand ambassadors,
find out what makes them
(s)tick
MANAGER EFFECTIVENESS
Are your Managers ‘True People
Managers’, what does the team
think. Help your managers go
from 'good' to 'great'
CULTURE ASSESSMENTS
'Culture' is the reason people stay
or leave. We can help you
understand how vibrant your
culture is and whether your
employees are living the values
BUSINESS IMPROVEMENT
A business improvement survey asks employees
to provide specific recommendations for
improving one or more areas of your business
that they're not satisfied with or feel could
benefit from changes.
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OUR SERVICES
MANAGER ENABLEMENT PROGRAM
TRAIN 2 RETAIN
Our module helps
Managers ask the
right questions and do
the things that help
staff who have
resigned feel valued
enough to stay on
CRUCIAL
CONVERSATIONS
FIRST TIME
MANAGERS
This 'stepping-stone'
program helps First
Time Managers cope
with their new
responsibilities and give
them the skills to
'upgrade' their career
game
AceNgage's module
helps Managers take
that leap and engage
in conversations
around appraisals,
promotions and
providing feedback
PEOPLE
MANAGEMENT
A module 'built from the
ground up' using our
extensive research and
feedback to enable
Managers to become
better "People
Managers"
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WHAT WE DO HOW YOU BENEFIT
More detailed and frank answers allows better
understanding of the issues at hand
Free flowing telephonic exit interviews conducted
by trained Behavioral Psychologists
Increase HR Staff's bandwidth to manage
Retention Improvement Actions
Identify reasons for leaving - at the most granular
level
Unbiased understanding of what is working and
what is not
High quality feedback on Employee Lifecycle and the
strengths of the Organisation
Superior analysis & reporting to provide tangible and
specific actions to improve planning and implementation
OUR SERVICES
yXit | EXIT INTERVIEWS
Reduce cost of turnover by identifying and
mitigating specific areas that cause attrition
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IMPROVED
ENGAGEMENT &
RETENTION
Page No. 10
OUR VALUE ADD
BETTER DECISION
MAKING BASED ON HIGH
QUALITY FEEDBACK
UNLOCK HR STAFF BANDWIDTH
TO PURSUE EMPLOYEE
ENGAGEMENT AGENDAS
Minimises 'gut feel'
and provides solid,
data-based inputs
to design action
plans
ISOLATE ROOT CAUSES
INDIVIDUALLY & IN
CLUSTERS
Specific feedback on the
people, processes and
policies framework
governing employee
engagement and retention
Besides eliciting reasons
for leaving, feedback
from every employee
includes what's working
well, what's not and
provides inputs for
improvement
By making this valuable
feedback available month-
on-month, HR Specialists
can spend less time 'making
reports' and more time
doing work that matters to
the talent agenda
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THE AceNgage WAY
Initial workshop to understand the organisation and
customise the feedback survey
Interviews conducted by trained Behavioral Psychologists
Data captured analysed and distilled into reports
Review with client to discuss feedback from employees and
agree on action plans
Work with Client SPOCs to help implement action plans
Measure effectiveness of action plans through exit
interviews, dip-stick studies and feedback from random
samples of employees
Continuous improvement plans to achieve desired end goals
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
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A few of our happy clients...
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A few of our happy clients...
These are just a few of our clients who have
Ngage-d with us. For a full list, please visit the
'Industries' section of our website
www.acengage.com
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AceNgage have been true partners to our Human Resources team. We
started with them doing exit interviews for a division and in a short
while we ramped this to manage exit interviews globally. Their incisive,
relevant data analysis coupled with practical suggestions with what
levers to push was what gave us the confidence.
They continue to innovate; recently they have started tracking actions to
results so we know if the levers we are pushing are actually getting us
the results we set out to. They bring in a ‘what can we do to help and
make the team succeed’ which is very refreshing.
TESTIMONIALS
- Elango R
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We engaged AceNgage to work with us to improve our
eNPS score. The AceNgage team did a series of group
discussions with employees across the Organization and
also held 1 on 1 discussions with different teams and
Managers.
The feedback that came of out if this exercise was
extremely valuable and we at ABB put in some concrete
measures to improve overall employee engagement. We
just got our scores this year and we are happy to
announce a 35 NPS Points improvement in our eNPS
score.
TESTIMONIALS
- Sheena S Minhas
After engaging with AceNgage our retention efforts have
become more focused. The data and insight they
provided along with industry trends has been very useful
in building and executing a focused retention strategy.
- Nathaniel Antoni Sasikar
I have been working with AceNgage for close to 4 Years
now and have had the opportunity to use their
professional services in the past 2 firms I have worked for
and the pleasure of continuing to partner with them in
my current assignment as well.
- Rohit Dhody
I have found the team at AceNgage to be highly professional and
committed to the cause of engagement. They have an extremely
rigorous process and ensure complete and in-depth analysis and
action planning. I would recommend AceNgage for any
organization on the path towards attaining higher employee
engagement.
- Babu Bhaskaran
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To be able to take the right decisions, it always helps to have the right feedback.
At AceNgage we specialize in capturing high quality feedback to help our clients
take decisions backed by data
All our insights and actions are aimed towards one thing, to enable you to take
the best decisions with the best feedback gathering systems we have designed.
So give us a call (or drop us an email). We'd to hear from you.
OUR PHILOSOPHY : BETTER FEEDBACK | BETTER DECISIONS
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AceNgage Infoservices Private
Limited
# 25, R K Complex
Jayamahal Main Road
Bangalore – 560 046
Karnataka, India
+91 80 4283 4333
email us : tellmemore@acengage.com
Talk to us : +91 99 0199 8587
krish@acengage.com