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Introducing Today’s
Digital Experts
Erika Serrano
Celeste Penacho
Today’s Agenda
Extend the Conversation with
Social Media Advertising
2018 Email Design Trends
Digital Services Born from Online Data
Digital Marketing Drivers
Display Ad Examples and
Understanding Digital Impressions
Case Study:
Digital Display
Advertising
The Objective:
• A health insurance provider for a nationally-recognized theme park
needed to reach theme park employees to inform them of renewal
opportunities.
• The company needed a method to reach employees while they
were in employee only areas, as that is where phone usage is
allowed.
The Solution:
• AccuData recommended mapping the locations of employee only
areas within the park in order to identify their IP addresses.
• Digital display ads featuring information on the renewal
opportunity were displayed to team members connected to the
park’s wireless network.
The Outcome:
• The client stated “They were super happy as they expected it to be
a loss, but they had 8,000 people renew that were the same as the
previous year.”
• The display portion of the campaign garnered a .13% click through
rate, which is more than double the standard.
Email is the Heart
of the Digital
Ecosystem
Builds relationships
Quick to produce and deploy
Provides timely results and
detailed metrics
Plays well with other channels
for integrated strategies
$ Cost effective
Trend One
List Segmentation
and Dynamic
Content
Trend Two
Mailable Microsites
Trend Three
Contextual Emails
that Show Progress
Trend Four
Text Only Emails
Trend Five
Use of
Popular Phrases in
Subject Lines and
Hero Images
Trend Six
Integrating
Social Media
Trend Seven
Unique
Typographies/
Highlighting Key
Phrases
Trend Eight
Interactive Elements
Trend Nine
Mobile Menu
Optimization
Trend Ten
Mobile Friendly
Subscription Forms
Examples of Digital Marketing
Traditional
Display Ads
Interstitial
Display Ads
Native
Display Ads
Traditional Display Ads
• Must have a landing page/URL,
clearly identifiable logo, or distinct
brand name
• Can be animated or static (animated
ads should be 30 seconds or less,
with no more than 3 loops)
• Standard serve is at least one ad
placement per day for 30 days
• Standard click through rate is .07%
300x250
728x90
160x600
320x50
Sample Display Ads
Native Display Ads
• Digital content that blends
seamlessly into an app or website
page
• Combines the advertising message
with user-centric content
• Generally content-based (think
more informational and less
promotional)
Interstitial Display Ads
• Full screen ads that cover all or a
portion of the interface of their host
application
• Appears at crucial moments during
the navigation of the page
• Often freezes on screen for a select
number of seconds until an “X” or
close option appears
• Requires user action
Essential Digital Marketing Components
Understanding
Impressions
Frequency
and Visibility
Digital
Marketing
Drivers
Understanding Impressions
What is an Impression?
• An impression occurs when a
digital advertisement or other
form of digital media renders
on a user’s screen
• Impressions are the most
common way that digital
advertising is bought and sold
How are they calculated?
• Served only when someone
from the household or the
venue being targeted browses
the internet
• The completion of the
transmission counts as an
impression
Safeguards:
• In-app inventory is removed
• “Vice” and adult sites are
removed
• The leading 200 child-focused
websites have been removed
• Sites with a history of
fraudulent traffic are also
removed
Understanding
Impressions
Frequency and Visibility
Frequency:
• The recommended frequency
will depend on the nature of
the campaign, the buying
cycle, and the duration of the
campaign
• Household frequency is
recommended at 30 – 60
impressions
• Business frequency is
recommended at 80 – 100
impressions
Visibility:
• The Ad Network is comprised of
more than 1 million websites
that include 30 – 50 billion
advertising impressions per day
• This represents about 90% of all
available daily ad inventory on
the internet
Ad Network Sites:
• bonappetit.com
• chicagotribune.com
• cosmopolitan.com
• ebay.com
• foodnetwork.com
• forbes.com
• gannett.com
• nasdaq.com
• overstock.com
• reddit.com
• snopes.com
• urbandictionary.com
• walmart.com
• whitepages.com
• yahoo.com
Understanding
Impressions
Digital Advertising Drivers
Cookies:
• Text files stored within a
browser that provide a
means for websites to track
visitors and their
preferences
• Cookies are downloaded to
the device that is being used
at that specific time
• Cookies include information
passed from the user like the
user ID, shopping cart data,
time on site, and preferences
IP Addresses:
• A unique string of numbers
that identifies each computer
or device using the internet
• IP addresses ensure that
information being accessed/
sent online arrives at the
correct destination
Digital Device IDs:
• The number associated with
a mobile device
• Captured through a network
of participating apps when
you login to an app and your
email address is captured
along with your device ID
Digital Marketing
Digital Display Applications
Email with
Retargeting
Direct IP
Targeting
and Reverse
IP Targeting
Large Venue IP
Targeting
Out of Home
Targeting
Venue Replay
Email with Retargeting
Increase message exposure by retargeting email recipients with digital display advertising
Digital Marketing
Direct IP Targeting
Display banner ads to specific individuals based on IP addresses — like direct mail delivered digitally
Digital Marketing
Reverse IP Targeting
Retarget website visitors by sending them a direct mail piece within days of them being on your site
Digital Marketing
Large Venue IP Targeting
Market to consumers at specific places and times
Digital Marketing
Venue Replay
Target consumers that have visited specific locations in the past with digital ads
Digital Marketing
Out of Home Targeting
Stay in front of your audience no matter where they go by targeting specific devices
Digital Marketing
Extend the Conversation
with Social Media Advertising
Ad Examples Use Cases
Audience
Selection
Capabilities
Campaign
Recommendations
Case Study:
Social Media
Advertising
The Objective:
• A Florida-based restaurant with 15 corporate-owned locations
wanted to increase brand awareness and drive traffic to their new
online ordering system, while encouraging visitors to download
their mobile app.
The Solution:
• To achieve the client’s goal, AccuData created a social media
advertising strategy that was deployed to 24-35 year olds with an
interest in BBQ or grilling that lived within a five mile radius of
specific stores.
The Outcome:
• The Facebook carousel ads were shown to more than 8,000 people
and resulted in 13,000 click-throughs. The ads also produced 494
downloads of the restaurants mobile app. The restaurant saw an
upsurge in online orders directly associated with the downloads.
Facebook Carousel Ad Samples
Social Media
Use Cases
Social Media
Goal:
Build Awareness
• Boost Posts
• Promote Pages
• Reach People Based on
Proximity
• Increase Brand Awareness
Goal:
Increase Consideration
• Increase Website Traffic
• Drive App Installs
• Raise Event Attendance
• Get Video Views
• Identify Prospects
Goal:
Promote Conversion
• Increase Website Conversions
• Increase App Engagement
• Promote a Catalog
• Entice People to Claim Offers
Find prospects using Facebook’s
integrated data
Audience Selection
Capabilities
Build a look-a-like audience from
First Party Data
Retarget website visitors using a
Facebook pixel
Target existing customers with
First Party Data
Find prospects using AccuData’s
multi-sourced data
Campaign Recommendations
Social Media
Length:
• The minimum recommended
campaign length is 30 days
Creative:
• 3 – 5 image carousel ad
Real-Time Bidding:
• Facebook advertising is based
on a bidding system
• Each person has a price tag
attached to them
• The more likely a person is to
click on an ad, the more
expensive they are
• Several factors (including
audience size, creative,
holidays, and location) can drive
up the price of a bid
AccuData Provides:
• Client onboarding and walk
through
• Ad account activation
• Campaign setup
• Audience selection
• Campaign management
• Mid-campaign text/image
changes
• Reporting
Introducing Multichannel Campaigns
A Custom
Workflow
Custom Multichannel Marketing Workflow
A recommended workflow for clients that have a postal file
1 Perform postal hygiene
2 Append email addresses;
apply email verification
3 Append demographics for
segmentation
4 Perform a permission pass with
loyalty deployment platform
5 Create a workflow of offers
and content to increase engagement
6 Retarget engagers with display
and social media ads
Multichannel
Marketing
Addressing
Your Questions
Digital Marketing Bootcamp Webinar Presentation

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Digital Marketing Bootcamp Webinar Presentation

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  • 2. Welcome to the Webinar! Questions can be submitted using the GoToWebinar Q&A panel Questions will be addressed at the conclusion of the webinar For additional questions, please email info@accudata.com
  • 4. Today’s Agenda Extend the Conversation with Social Media Advertising 2018 Email Design Trends Digital Services Born from Online Data Digital Marketing Drivers Display Ad Examples and Understanding Digital Impressions
  • 5. Case Study: Digital Display Advertising The Objective: • A health insurance provider for a nationally-recognized theme park needed to reach theme park employees to inform them of renewal opportunities. • The company needed a method to reach employees while they were in employee only areas, as that is where phone usage is allowed. The Solution: • AccuData recommended mapping the locations of employee only areas within the park in order to identify their IP addresses. • Digital display ads featuring information on the renewal opportunity were displayed to team members connected to the park’s wireless network. The Outcome: • The client stated “They were super happy as they expected it to be a loss, but they had 8,000 people renew that were the same as the previous year.” • The display portion of the campaign garnered a .13% click through rate, which is more than double the standard.
  • 6. Email is the Heart of the Digital Ecosystem Builds relationships Quick to produce and deploy Provides timely results and detailed metrics Plays well with other channels for integrated strategies $ Cost effective
  • 11. Trend Five Use of Popular Phrases in Subject Lines and Hero Images
  • 17. Examples of Digital Marketing Traditional Display Ads Interstitial Display Ads Native Display Ads
  • 18. Traditional Display Ads • Must have a landing page/URL, clearly identifiable logo, or distinct brand name • Can be animated or static (animated ads should be 30 seconds or less, with no more than 3 loops) • Standard serve is at least one ad placement per day for 30 days • Standard click through rate is .07%
  • 20. Native Display Ads • Digital content that blends seamlessly into an app or website page • Combines the advertising message with user-centric content • Generally content-based (think more informational and less promotional)
  • 21. Interstitial Display Ads • Full screen ads that cover all or a portion of the interface of their host application • Appears at crucial moments during the navigation of the page • Often freezes on screen for a select number of seconds until an “X” or close option appears • Requires user action
  • 22. Essential Digital Marketing Components Understanding Impressions Frequency and Visibility Digital Marketing Drivers
  • 23. Understanding Impressions What is an Impression? • An impression occurs when a digital advertisement or other form of digital media renders on a user’s screen • Impressions are the most common way that digital advertising is bought and sold How are they calculated? • Served only when someone from the household or the venue being targeted browses the internet • The completion of the transmission counts as an impression Safeguards: • In-app inventory is removed • “Vice” and adult sites are removed • The leading 200 child-focused websites have been removed • Sites with a history of fraudulent traffic are also removed Understanding Impressions
  • 24. Frequency and Visibility Frequency: • The recommended frequency will depend on the nature of the campaign, the buying cycle, and the duration of the campaign • Household frequency is recommended at 30 – 60 impressions • Business frequency is recommended at 80 – 100 impressions Visibility: • The Ad Network is comprised of more than 1 million websites that include 30 – 50 billion advertising impressions per day • This represents about 90% of all available daily ad inventory on the internet Ad Network Sites: • bonappetit.com • chicagotribune.com • cosmopolitan.com • ebay.com • foodnetwork.com • forbes.com • gannett.com • nasdaq.com • overstock.com • reddit.com • snopes.com • urbandictionary.com • walmart.com • whitepages.com • yahoo.com Understanding Impressions
  • 25. Digital Advertising Drivers Cookies: • Text files stored within a browser that provide a means for websites to track visitors and their preferences • Cookies are downloaded to the device that is being used at that specific time • Cookies include information passed from the user like the user ID, shopping cart data, time on site, and preferences IP Addresses: • A unique string of numbers that identifies each computer or device using the internet • IP addresses ensure that information being accessed/ sent online arrives at the correct destination Digital Device IDs: • The number associated with a mobile device • Captured through a network of participating apps when you login to an app and your email address is captured along with your device ID Digital Marketing
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  • 29. Digital Display Applications Email with Retargeting Direct IP Targeting and Reverse IP Targeting Large Venue IP Targeting Out of Home Targeting Venue Replay
  • 30. Email with Retargeting Increase message exposure by retargeting email recipients with digital display advertising Digital Marketing
  • 31. Direct IP Targeting Display banner ads to specific individuals based on IP addresses — like direct mail delivered digitally Digital Marketing
  • 32. Reverse IP Targeting Retarget website visitors by sending them a direct mail piece within days of them being on your site Digital Marketing
  • 33. Large Venue IP Targeting Market to consumers at specific places and times Digital Marketing
  • 34. Venue Replay Target consumers that have visited specific locations in the past with digital ads Digital Marketing
  • 35. Out of Home Targeting Stay in front of your audience no matter where they go by targeting specific devices Digital Marketing
  • 36. Extend the Conversation with Social Media Advertising Ad Examples Use Cases Audience Selection Capabilities Campaign Recommendations
  • 37. Case Study: Social Media Advertising The Objective: • A Florida-based restaurant with 15 corporate-owned locations wanted to increase brand awareness and drive traffic to their new online ordering system, while encouraging visitors to download their mobile app. The Solution: • To achieve the client’s goal, AccuData created a social media advertising strategy that was deployed to 24-35 year olds with an interest in BBQ or grilling that lived within a five mile radius of specific stores. The Outcome: • The Facebook carousel ads were shown to more than 8,000 people and resulted in 13,000 click-throughs. The ads also produced 494 downloads of the restaurants mobile app. The restaurant saw an upsurge in online orders directly associated with the downloads.
  • 38. Facebook Carousel Ad Samples Social Media
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  • 41. Use Cases Social Media Goal: Build Awareness • Boost Posts • Promote Pages • Reach People Based on Proximity • Increase Brand Awareness Goal: Increase Consideration • Increase Website Traffic • Drive App Installs • Raise Event Attendance • Get Video Views • Identify Prospects Goal: Promote Conversion • Increase Website Conversions • Increase App Engagement • Promote a Catalog • Entice People to Claim Offers
  • 42. Find prospects using Facebook’s integrated data Audience Selection Capabilities Build a look-a-like audience from First Party Data Retarget website visitors using a Facebook pixel Target existing customers with First Party Data Find prospects using AccuData’s multi-sourced data
  • 43. Campaign Recommendations Social Media Length: • The minimum recommended campaign length is 30 days Creative: • 3 – 5 image carousel ad Real-Time Bidding: • Facebook advertising is based on a bidding system • Each person has a price tag attached to them • The more likely a person is to click on an ad, the more expensive they are • Several factors (including audience size, creative, holidays, and location) can drive up the price of a bid AccuData Provides: • Client onboarding and walk through • Ad account activation • Campaign setup • Audience selection • Campaign management • Mid-campaign text/image changes • Reporting
  • 45. Custom Multichannel Marketing Workflow A recommended workflow for clients that have a postal file 1 Perform postal hygiene 2 Append email addresses; apply email verification 3 Append demographics for segmentation 4 Perform a permission pass with loyalty deployment platform 5 Create a workflow of offers and content to increase engagement 6 Retarget engagers with display and social media ads Multichannel Marketing

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  5. CELESTE Before we get into the soup and nuts of digital marketing, I would like to start with the reason that we are here by sharing this proof of concept with you. Digital marketing will allow the brands that you represent to target customers and prospects like never before by leveraging a unique blend of marketing technologies. In turn, you benefit through the addition of new revenue streams and increased opportunities for business. So let’s talk about how a large health insurance provider significantly improved their Open Enrollment renewals with the support of digital display advertising.
  6. CELESTE When it comes to digital marketing, email is the heart of the digital ecosystem, and for most brands, it is the first step they take into online marketing. When you look at the benefits of email, it makes sense. Email is <read bullets> The last bullet really sums up the crux of today’s conversation – introducing new channels – specifically digital display and social media.
  7. CELESTE transitions to ERIKA But before we get started, I would like to share with you some of the top email design trends that you’ll be seeing and can encourage your clients to incorporate in 2018.
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  44. ERIKA And as we conclude today’s presentation, I would like to present you with a custom workflow that you can apply to your customer projects.
  45. ERIKA Adding digital to a client’s postal mix may seem daunting at first, but with this custom workflow, you have the steps in place needed to begin developing digital campaigns.
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