This document outlines a webinar held by AbilityNet on inclusive onboarding and induction. The webinar discussed why effective onboarding is important, focusing on inclusion and accessibility. It also provided examples of AbilityNet's onboarding process and best practices, and included fireside chats with employees discussing their onboarding experiences and how AbilityNet communicates its commitment to inclusion. The webinar aimed to provide advice and ideas to help organizations improve their onboarding processes to be more inclusive.

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How to excel at inclusive
onboarding and induction
29 June 2021

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Welcome
• Live captions from MyClearText – turn on using CC option on the
control panel
• Additional captions: www.streamtext.net/player?event=AbilityNet
• Slides are available at www.slideshare.net/abilitynet
• Slides, a transcript and recording:
www.abilitynet.org.uk/Onboarding-Webinar
• Please use the Q&A window to ask questions
• Feedback form to ask any follow up questions post-webinar

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AbilityNet: A Digital World Accessible to all
“We support people of any age,
living with any disability or
impairment, to use technology to
achieve their goals at home, at
work and in education.”

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Today's session
• Trevor Jennings, Risk Manager, Lloyd’s
• Rina Wharton, Accessibility and Usability Consultant,
AbilityNet
• Daniel McLaughlan, Accessibility and Usability Consultant,
AbilityNet
• Amy Low, Service Delivery Director, AbilityNet

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Poll
How confident are you that your
organisation (if applicable) is doing
onboarding in an inclusive,
accessible way?

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Why does getting onboarding right matter?
Employees who experienced effective
onboarding were:
• 18 times more likely to feel highly committed
to their organisation
• 30% more likely to feel strongly integrated
into the workplace culture
• 30 times more likely to have high job
satisfaction
• 38% more confident in their ability to
do their job

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Why focus on inclusion?
Onboarding only happens once!
• Focus on the experience and the process
• Demonstrate your commitment to
inclusion through words and actions
• Prepare and include the team
• Take time to get it right
• Invite regular feedback

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AbilityNet onboarding process
• ClearTalents profile
• Self-paced E-Learning
• Revision for IAAP Certification
• Shadowing other Consultants
• Opportunities to meet colleagues
• Core Priorities and Skills Matrix

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Rina Wharton
Inclusive onboarding Fireside Chat
Daniel Mclaughlan

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1.
Tell us about the most positive aspects of your onboarding experience
at AbilityNet in terms of accessibility and inclusion?
Positive onboarding experiences

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Communicating inclusion matters
2.
How did AbilityNet communicate with you that inclusion matters?

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Technical processes
3.
Is there anything about AbilityNet’s processes or systems for
onboarding that works well in terms of accessibility?

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AbilityNet’s onboarding best practice
4.
What practices with onboarding at AbilityNet were most helpful for you
regarding your autism?

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Workplace services
5.
AbilityNet works with clients to help create workplaces that are inclusive
by design. What aspects of your working environment, including
processes and policies, do you think are particularly inclusive?

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Further onboarding ideas
6.
What other things do you think could be integrated into an
organisation’s onboarding processes?

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• Welcome to Trevor Jennings,
Risk Manager, Lloyd’s
with
• Amy Low, Service Delivery
Director, AbilityNet
Inclusive onboarding Fireside Chat

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Disability and inclusion at Lloyd's
Q1.
How would you describe the disability inclusion strategy and culture at
Lloyd's?

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Onboarding at Lloyd's
Q2.
Tell us about your role at Lloyd's and how you support the onboarding
process.

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Technology's role
Q3.
What kind of a role does technology play in this for you and the broader
team?

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The effects of the pandemic
Q4.
How has the pandemic impacted on your work and how have you had
to adapt?

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Staff feedback
Q5.
How would your disabled staff describe the support available at Lloyd's?

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Improvement plans
Q6.
What is next in your plan to continually improve the working
environment for all your staff including disabled team members?

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Advice for others
Q7.
What advice would you give to someone wanting to improve the
inclusivity of their onboarding of new staff?

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Communicating inclusivity
Q8.
How is your accessible, inclusive onboarding communicated to current
or potential staff? How do you highlight your best practices?

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Thank you – any questions?

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Q&A
• Please use the Q&A window (not the chat window)
• You’ll be directed to a feedback form at the end of the broadcast
• Slides, transcripts and a recording of this webinar will be shared
via follow up email

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Contact information
• Trevor Jennings: trevor.jennings@lloyds.com
• Rina Wharton: rina.wharton@abilitynet.org.uk
• Daniel McLaughlan: daniel.mclaughlan@abilitynet.org.uk
• Amy Low: amy.low@abilitynet.org.uk

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AbilityNet’s Workplace services
Find out more: abilitynet.org.uk/workplace
• Employee support
• Inclusive workplaces
• Bespoke Training on a range of topics
• GAP analysis
• Helpline & free resources
• Working from Home review:
www.abilitynet.org.uk/WFH-review

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AbilityNet Online Training Series
• 8 July: How to begin your own accessibility testing
• 14 July: PDF accessibility
• 15 July: InDesign accessibility
• 21 July: Tech Powered Inclusive Recruitment workshop
• 28 July: Tech Powered Inclusive Onboarding workshop
10% off AbilityNet online training courses this year with discount
code AbilityNetWebinar10 abilitynet.org.uk/training

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Thank you
• AbilityNet newsletter: www.abilitynet.org.uk/newsletter
• Next webinars: www.abilitynet.org.uk/webinars