Don't disable me: How you can avoid creating barriers for disabled people
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Learn from people with lived experience of disability as they discuss the barriers they can face day-to-day and the ways in which simple adjustments and considerations can make a world of difference. Find out more: https://abilitynet.org.uk/dont-disable-me
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Don't disable me: How you can avoid creating barriers for disabled people
- 1. AbilityNet | Don’t Disable Me 1 Don’t Disable Me: How you can avoid creating barriers for disabled people Amy Low with: Adam Tweed, Alex Barker, Rina Wharton Feb 2022
- 2. AbilityNet | Don’t Disable Me 2 Welcome • Live captions from MyClearText – switch on via control panel CC • Additional captions: www.streamtext.net/player?event=AbilityNet • Slides are available: www.slideshare.net/abilitynet • Shownotes, transcript and recording: www.abilitynet.org.uk/dont-disable-me • Use the Q&A window to ask questions we will also use Slido.com ID: #281 899) • Feedback form for post-webinar questions
- 3. AbilityNet | Don’t Disable Me 3 About AbilityNet AbilityNet is a charity that uses technology to help transform the lives of disabled people, at home, at work and in education. • Digital accessibility testing and training • Workplace inclusion consultancy and assessments • Education inclusion consultancy and disabled students needs assessments • Free services – IT and accessibility help at home and online resources, blogs, events and webinars
- 4. AbilityNet | Don’t Disable Me 4 About this session • To introduce our lived experience training series • What they are • Why we did them • What you’ll get from attending • The hook of the story • The power of experience
- 5. AbilityNet | Don’t Disable Me 5 Can I tell you a secret? Kristina Flour
- 6. AbilityNet | Don’t Disable Me 6 What does it all mean? (1)
- 7. AbilityNet | Don’t Disable Me 7 What does it all mean? (2)
- 8. AbilityNet | Don’t Disable Me 8 What does it all mean? (3)
- 9. AbilityNet | Don’t Disable Me 9 What does it all mean? (4)
- 10. AbilityNet | Don’t Disable Me 10 Is it me? Photo: bantersnaps
- 11. AbilityNet | Don’t Disable Me 11 Tell me a story
- 12. AbilityNet | Don’t Disable Me 12 Stories made it stick (1)
- 13. AbilityNet | Don’t Disable Me 13 Stories made it stick (2)
- 14. AbilityNet | Don’t Disable Me 14 Story vs lived experience
- 15. AbilityNet | Don’t Disable Me 15 Our lived experiences Adam Alex Rina
- 16. AbilityNet | Don’t Disable Me 16 What barriers do you/have you faced at work or in education?
- 17. AbilityNet | Don’t Disable Me 17 What has been the most impactful AT (Assistive Technology) for you?
- 18. AbilityNet | Don’t Disable Me 18 What misconceptions do you find you’ve had to deal with?
- 19. AbilityNet | Don’t Disable Me 19 Can you recall when language has impacted you (positively or negatively)?
- 20. Audience Q&A Session ⓘ Start presenting to display the audience questions on this slide.
- 21. AbilityNet | Don’t Disable Me 21 Summary • Accessibility is about people • Stories help to: • Articulate barriers • Make sense of standards and checkpoints • Assistive technology and flexibility can be a game changer • Let’s keep talking about language – it evolves constantly • Let’s keep challenging misconceptions – “be an accessibility ally”
- 22. AbilityNet | Don’t Disable Me 22 • Removing mental health barriers - Wednesday 23 February, 10am GMT • Removing hearing barriers - Thursday 3 March, 1pm GMT • Removing visual barriers - Wednesday 9 March, 1pm GMT • Removing physical barriers - Wednesday 23 March, 10am GMT • Removing neurodiversity barriers - Wednesday 20 April, 10am BST Get 10 training courses for the price of 8: abilitynet.org.uk/training-bundles • Save 10% on training courses: discount code AbilityNetTraining10 • Book now: www.abilitynet.org.uk/training Don't Disable Me: Lived Experience training
- 23. AbilityNet | Don’t Disable Me 23 eLearning options Did you know AbilityNet has eLearning person centered modules to educate and provide a reference point for providing an accessible and inclusive working or learning environment? Enquire here : AbilityNet eLearning
- 24. AbilityNet | Don’t Disable Me 24 • AbilityNet newsletter: abilitynet.org.uk/newsletter • Accessibility services: abilitynet.org.uk/workplace • Next webinars: abilitynet.org.uk/webinars • 8 March: Parkinson-focused webinar • 22 March: Higher and Further Education /Public Sector - with guests from Northampton, Bedford and Anglia Ruskin universities Thank you
Hinweis der Redaktion
- LIZI “So, welcome everyone! just to go through a few bits of housekeeping. “We have live captions provided today by MyClearText –you can turn on the captions using the CC option on the control panel. We also have BSL interpreters. Their names are on as *X and *Y if you can find them and pin them. Additional captions available via streamtext.net/player?event=AbilityNet Slides are available at Slideshare.net/abilitynet and also on our website abilitynet.org.uk/Dont-Disable-Me If you have any technical issues and you need to leave early don't worry you’ll receive an email in a couple of days’ time with the recording, transcript and slides.” “Depending on how you joined the webinar, you’ll find a Q&A window. If you want to ask the panel any Qs, do drop those in the Q&A area for them to address. They will do after today’s session in a follow up blog on our website at /Dont-Disable-Me.” We will also be using Slido for Q&A as an anonymous alternative. “We also have a feedback survey you’ll be directed to at the end, which invites you to tell us about any future topics you’d like us to cover in our webinars, so please do complete that if you can.“ I will now handover to Amy to run through what we will be doing today!
- AMY Thank you Lizi! Hi everyone, my name is Amy Low and I am the Service Delivery Director for AbilityNet. For anyone who can’t see me I am a blonde lady in my mid forties wearing XXX Before we get started, I just wanted to give you a little bit of info about AbilityNet – who we are and what we do We are a UK based pan disability and pan technology charity whose vision is a digital world accessible to all. We work towards this vision via a range of activities : We provide support to individuals to harness technology to achieve their objectives at work, in education and in day to day life. We provide support and guidance to organizations across all sectors on how to create an inclusive, accessible customer or service user, employee or student experience. We also have a wealth of useful online resources and a wonderful and busy comms team that produces blogs, events and webinars on the subjects of digital accessibility and disability inclusion.
- Thank you so much to everyone for coming along today. We have been really looking forward to the session. Two of the main comments we get from organizations we work with is “We don’t know what we don’t know” and “We are worried about getting it wrong”. Today’s webinar is all about the importance and value of engaging with lived experience when learning about digital accessibility and disability inclusion. We are going to be telling you about our upcoming lived experience training series ‘Don’t Disable Me’ which covers vision, hearing, physical, mental health and neurodiversity. We will be talking about the power of storytelling. Digital accessibility and disability inclusion can feel like complicated topics, but as we will be discussing today, when you start coming at it from a perspective of experience, it can suddenly all start to fall into place. And that brings me on to my own personal learning story…
- And when I say I am going to tell you my story, its maybe more of a secret…so please don’t tell anyone… When I started at AbilityNet, I found it really difficult to get my head around accessibility. This was just over 6 years ago and it was the start of probably the steepest learning curve of my professional life. I didn’t realise it then, but I was joining an organisation that was deceptively small but incredibly complex in the services and activities that we provide. One thing that was abundantly clear to me was the huge opportunity to make a positive impact. But to engage the widest audience we needed to be able to simplify the messaging to MAKE PEOPLE UNDERSTAND AND LISTEN.
- BUT it was complicated! So I set about trying to work out what was what and how it all fitted together. There were websites and applications – I knew a bit about these. There were assistive technologies – bit more mysterious. There were disabled people and assistive technology users – apparently neither of these were necessarily linked or mutually exclusive – again, my knowledge and understanding was pretty basic.
- There were models of disability. -some were “bad” some were “good”. Everyone seemed to know which and why.
- There were barriers – many of which I was completely unaware of. There were recommendations and solutions to overcome or remove barriers – many of which I was completely unaware of. Sometimes there were new barriers caused by the recommendations to remove barriers – which again, came as a bit of a surprise.
- There were accessible websites that had really poor usability – which was very confusing. There were websites that appeared really usable but were not fully accessible -which was also confusing! There was great debate about what constituted an accessibility issue over a usability issue and vice versa – which was equally confusing and sometimes seemed like a bit of a red herring too!
- And I will tell you another secret – It wasn’t very accessible! So I reached a point where part of me felt a surge of imposter syndrome EG what am I doing here I shouldn’t be here someone else should be doing this that can understand what the heck it all means and take that message forward to make the improvements that are undoubtedly needed on such a huge scale. But the other part of me said. I know about people, I know about technology I know how people want to use technology and what a big difference it can make if everyone has equal access, I can get my head around the rest of this I just need to approach it in a different way.
- I then remembered I once had a boss who used to say “explain it to me like I am 3 years old”, when he needed to understand something really quickly. I thought this might just about help me get there so I went at it that way. This was a really interesting approach as after an initial funny look, this naturally led to people giving me ‘stories’ to help me understand.
- Some example stories I heard included: STORY 1 – There once was a speaker who attended an accessibility event to showcase their product, the event was attended by a number of people who were blind. The speaker put on a video that was about disability inclusion. The video format had no talk track, and no audio description leaving non sighted audience members at a complete loss as to what was going on; from their perspective there was some music playing and nothing else. At the end there was an awkward murmuring, the impact of the presentation was lost and the credibility of the speaker and product was compromised and a good proportion of the audience was completely excluded. THE END
- STORY 2 - Once upon a time in a land not far away there was a keyboard only user who was trying to buy a ticket to a festival. They were very excited as they managed to get into the booking screen quite quickly. They entered their details as quickly as they could as there was a time limit to buy the tickets. At the very last step there was a keyboard trap which meant by the time they managed to get the damn thing to work the basket had timed out and the tickets had sold out. They didn’t attend the festival. THE END Stories like this help to make sense of why we all need to prioritise accessibility and disability inclusion in our work and wider life. These are stories I never forgotten and have retold as I am telling you now. They help people ‘get’ why accessibility isn’t just something to do with standards and compliance but something that affects people.
- Timecheck – 1315 But Re-telling stories is one thing, but they still don’t beat firsthand
- So welcome to all of our panel! Lets have some introductions! Introduce everyone STOP SHARING – CAMERAS ON (IF COMFORTABLE)
- Amy – So first of all, lets talk about barriers at work and in education – what are the things that get in the way sometimes that perhaps needn’t if people had better visibility and understanding of them?
- Amy - So AbilityNet are all about technology and how that can be used to remove barriers, can people share with me their most impactful AT that makes a difference to the way you work or learn?
- Amy - Now lets get into misconceptions and assumptions. This can be such a big thing for everyone in a workplace or place of education to be able to identify and challenge these. What sort of misconceptions do you hit up against?
- Amy - Language is such a powerful aspect of describing disability but of course it is quite subjective and also preferred terminology can differ from one person or one country to another. Are there any particular instances you can recall where language has impacted either positively or negatively?
- So this is the section where we are going to be putting up Slido to invite people to ask questions anonymously. We know that people often feel awkward about saying the wrong thing and this is 100% safe space to raise anything you would like to chat about. We may not have time to answer everything but get through as many as we can and try and sweep up others in the summary when we share the recording in a few days time.
- Timecheck 1350 - This has been such an enjoyable session. Thank you so much to all of our panellists and to our wonderful audience for all the participation and support. Just to wrap up what we discussed. Accessibility is primarily about people and stories really help to give colur and understanding of barriers and the importance of following standards and checkpoints. Providing assistive tech and flexibility in ways of working and studying is a game changer. Language is by its very nature something that evolves but it has great power and we need to keep talking about why we want to use positive language about disability and accessibility. And lastly we all need to call out assumptions and misconceptions. We all have a role to play in being an accessibility ally for eachother.
- So before we go, I just wanted to share the dates for the more indepth training sessions we will be running . Hope to see some of you for those and we have some discount codes for bundles of courses.
- For anyone who can’t make those sessions or would like us to run a session for your team as a group do get in touch. Did you also know that we have eLearning options that again come from a person centred perspective and provide practical tips and information on how to create an accessible working or learning environment? They can be personalised to the organisation and are quite a useful way to get to a larger audience and act as a reference point to return to when you need to refresh your memory about something. If anyone would like to discuss or have a demo, get it touch.
- Right I think that looks like 2pm is upon us! If you would like to keep up with AbilityNet and what we are doing, please sign up for our newsletter and we have a couple of other great webinars coming up. I don’t think the registration pages are quite up yet but if you sign up for newsletter you will be notified when you can book on.