2. It is a driving force that makes a person to achieve desired goal.
According to various theories motivation is one of the basic need
to achieve desired goal.
Factors influencing motivation are :
•Extrinsic factors-Comes from outside the individual.
•Intrinsic factors-Exists within the individual.
Motivation are positive and negative both. They can be intrinsic
or extrinsic.
3. 1. Activation
Decision to initiate a behavior.
2. Persistence
Continuous effort toward goal regardless of number of
obstacles.
3. Intensity
Concentration goes into pursuing a goal i.e how hard a
person is trying to achieve the goal .
4. •Intrinsic Factors
They are self generated factors as
Responsibility
Freedom to act
Develop skills and abilities
Interesting and challenging work
Opportunities for advancement
•Extrinsic Factors
Done by others as
Rewards
Promotion
Punishment
5. Motivation is mostly influenced by needs. On this basis Abraham
Maslow gave a hierarchy known as “Maslow's Hierarchy”.
Five needs are described in Maslow's Hierarchy
1. Physiological Needs
2. Security and Safety Needs
3. Social Needs (Love/Belonging Needs)
4. Self-Esteem Needs
5. Self-Actualization Needs
6.
7. The most fundamental and basic four layers of the pyramid
contain "deficiency needs" or “d-needs”
Exception of the most fundamental need is physiological needs.
He also coined the term Metamotivation.
Metamotivated people are driven by B-needs (Being Needs),
instead of deficiency needs (D-Needs).
8. For the most part, physiological needs are obvious — they
are the literal requirements for human survival.
If these requirements are not met, the human body simply
cannot continue to function.
Some of these are:
•Air
•Water Metabolic Requirement
•Food
•Clothing
•Shelter
9. It is second most important need.
Safety and Security needs include:
Personal security
Financial security
Health and well-being
Safety net against accidents/illness and their adverse impacts
10. It is the third important layer of human need.
Deficiencies in this need can have effect on individual’s ability
to form and maintain emotionally significant relationship as:
Friendship
Intimacy
Family
11. It is the Fourth important layer of human need.
Esteem presents the normal human desire to be accepted and
valued by others.
Imbalances at this level can result in low self-esteem or an
inferiority complex.
Two versions of esteem needs
A lower one
A higher one.
12. It is the Fifth and the last layer of human need.
Its about
“What a man can be, he must be.”
Described by Maslow : What one desires to be.
Typically it is defined as “The full realization of one's potential”.
Few people attain it.
13. Developed by Douglas McGregor.
Two theories are described
•Theory X
•Theory Y
These theories relates to Maslow’s Hierarchy
Theory Y relates to Self Actualization and Self Esteem.
14. Assumes Average person as:
Dislike work and avoid it where possible.
No(or lack in) ambition, dislike responsibility and would follow
than lead.
Desire security.
Self Centered
Resists Change
Gullible
15. Hard Approach
Environment of command and control.
Purposely low output.
Soft Approach
Permissive & Seek Harmony
Request more Rewards
Both the extreme approaches are not optimal.
16. Characterize workers who,
Consider work can be natural like rest or play
Do not dislike work
Seek responsibility
Self Directed
Committed to their Job.
17. Align personal goal with organizational goal
No soft approach
Some employees are not Mature enough
Motivation Techniques
Decentralization and Delegation
Job Enlargement
Participative Management
Appraisals
18. Also known as “Herzberg's motivation-hygiene theory”.
Nature of the work.
Distinguished between
Motivators
Hygiene Factors
19. Achievement Company policy
Recognition Supervision
Work itself Relationship with boss
Responsibility Work conditions
Advancement Salary
Growth Relationship with peers
Security
Satisfaction and dissatisfaction are not two sides of same thing.
20. Provide Hygiene Factors
Provide Job enrichment for intrinsic motivation
Sufficient Challenge in Job.
More responsibility to employees.
Replacing employee of high level skill with low level
skill employee.
21. Example:
I need to be paid on time each month so I can pay my bills. If I am not paid on
time, I get really unhappy. But when I get paid on time, I hardly notice it.
On the other hand, when my boss gives me a pat on the back, I feel good. I don't
expect this every day and don't especially miss not having praise all of the time.